I had the misfortune of staying in Room 12 whilst overnighting in London on business.
The room was absolutely horrendous. Firstly, it was the size of a shoebox: it was so small, I had to lay out my case in front of the door just to unpack. Secondly, the room was so incredibly hot as there was no air-conditioning in the hotel whatsoever.
The heat could have been mitigated somewhat by opening the window, however the room faced in the direction of a neighbouring karaoke bar, which pumps out a continuous bass and high-pitched squealing (singing) until midnight during the week and later on weekends (so I was told by the reception staff). After raising my complaint about the room with the duty manager, I was told there were no other rooms available, so essentially I would have to make do or find another hotel, despite explicitly requesting a quiet room in my booking request.
I knew at that point I would not be in for a decent, restful night's sleep - it was either going to be noisy and cool(er), or quiet(er) and hot. I opted for quiet(er) and hot, although much of the noise was still audible as the window was single-paned. I did find an oscillating desk fan in the cupboard, however this made more noise than the karaoke bar and only served to recirculate the hot air.
After getting about three hours sleep, I awoke, showered and went for breakfast, which was surprisingly nice: a decent range of cooked items, a selection of breads and pastries, and fruit and yogurt. The restaurant staff were friendly and attentive.
After breakfast, I checked out and spoke with the reception manager. She acknowledged the room isn't ideal and that air-conditioning should be available, as it is in most modern hotels. I was offered a complimentary upgrade on my next visit, which I declined as I've no intention of ever staying there again.
They can clearly fill the rooms, as it is a prime Central London location, however for the rate I paid I can get much more value for money and a decent night's sleep by staying elsewhere.
- Official Description (provided by the hotel):
- Thistle Bloomsbury Park is the perfect base from which to explore this vibrant area of Central London, Within walking distance of The British Museum, Covent Garden and West End Theatres. Several famous formal squares and gardens are on our doorstep, with great transport links provided by Russell Square or Holborn Tube stations. Bloomsbury Park makes it home in a beautiful Edwardian building, and our comfortable rooms and friendly service will ensure a great stay in London. ... more less
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- Also Known As:
- Thistle Bloomsbury Park London