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“Wonderful for family of 6” 5 of 5 bubbles
Review of Collingham Serviced Apartments

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Collingham Serviced Apartments
Ranked #120 of 1,089 Hotels in London
Certificate of Excellence
Fair Haven, New Jersey
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Wonderful for family of 6”
5 of 5 bubbles Reviewed 13 July 2014

Great location in South Kensington. Close to restaurants, tube and food store. The staff was extremely helpful and friendly (genuinely nice people!). We would definitely stay here again.

Only thing that could have made it better is air conditioning. We happened to be in London during several hot days. But, really, this was only a minor issue. I'm pretty sure AC is unecessary 99% of the time.

Room Tip: We had a balconey which was very nice for eating breakfast and reading the paper.
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Central_Jersey_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CollinghamApartments, General Manager at Collingham Serviced Apartments, responded to this review, 14 July 2014
Dear Guests from New Jersey, USA
We are so glad that you enjoyed your stay with us and had such a nice time visiting London. It is a great City and we are lucky to be in a fashionable and affluent area with easy access for sightseeing and shopping. We value your comments, and hope to have the chance to welcome you back.
The Management and Staff at Collingham Serviced Apartments (4 stars) are delighted that you had a wonderful holiday in London, and that you enjoyed a welcoming and memorable stay here. Thank you for taking the time to share your thoughts with other trip advisor visitors. We hope that this might encourage them to stay with us!
General Manager
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1,023 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
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English first
Santa Rosa, CA
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 9 July 2014

After reading the reviews on the Collingham, we were looking forward to our stay, ending our UK trip with a serviced apartment. I made reservations 6 months prior to arrival, directly with Collingham. We were extremely dismayed to be shown to a basement apartment, Room 192, without lift access. The staff was wonderful and the location is fantastic, but the apartment and ambiance of living below ground was not what we were anticipating, nor felt was worth 395 pounds ($678) per night. I booked, with the expectation of a decent apartment, with windows overlooking a street, not down in a hole. We had a 2 bedroom, 1 bath apartment, staying with our grand-daughters. Their room had a single window, looking into an air shaft, with little light. Our bed was extremely uncomfortable, my husband ended up trying to sleep on the sofa. I wish the management had been upfront about the type of apartment we would be given, and made an adjustment for an inferior apartment. We always stay in the Kensington area when visiting London, usually staying at a B&B, but traveling with teen-agers, it's easier to have an apartment. I would not make reservations at the Collingham again.

Room Tip: Avoid Rooms 190, 191, 192 - although you probably won't know you're getting any of those roo...
See more room tips
  • Stayed July 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank bmg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CollinghamApartments, General Manager at Collingham Serviced Apartments, responded to this review, 11 July 2014
Dear Guests from USA
Thank you for sharing your experience at the Collingham Serviced Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Collingham, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us as you have raised some concerning points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
GM
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Bergen
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 9 July 2014

i had the opportunity to stay with my family in a big, nice and clean flat with a terracce on the top floor. However, what I liked best was the warm and friendly welcome we had when we arrived and the positive people in the reception. I can recommend Collingham Serviced Appartements if you are travelling with family to London..

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christian Fredr... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CollinghamApartments, General Manager at Collingham Serviced Apartments, responded to this review, 10 July 2014
Dear Guests from Bergen,
May I take this opportunity to thank you for your wonderful review of The Collingham.
I have passed on your thanks to the team. We are all delighted we were able to make your stay so special. We would love to have you back in the future, although you must stay for longer next time.
I see that you mentioned that you stayed in our Penthouse Apartment, which does give great views of London and the Gardens
General Manager.
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Stockton-on-Tees, England, United Kingdom
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

this was a trip me my teenage daughter and myself, we came up on the train, easy transfers to Earls Court tube which is around ten minutes walk from the apartments. we stayed in a lower floor apartment and were delighted with it!
chocolates and wine waiting for us, well decorated room, what I thought was a cupboard in the room turned out to be a built in kitchen with hob, fridge microwave and all kitchen equipment. lovely bathroom, plenty of fluffy towels, massive walk in closet, mini safe, iron and ironing board, hairdryer etc.
reception staff were always lovely, cleaners also do a great job

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Suzanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CollinghamApartments, General Manager at Collingham Serviced Apartments, responded to this review, 7 July 2014
Dear Valued Guests,
We are so glad that you and your daughter enjoyed a Happy and Comfortable stay with us. Our beds are very comfortable with Egyptian Cotton Sheets that feel heavenly! With 6 days a week Maid Service and nice fluffy towels changed daily we try to think of everything possible to give all the family a memorable time. We have a large film dvd library and 24 hr concierge, a great selection of glossy magazines and daily newspaper. We have written a book of tips and recommendations to assist in planning your trip. The Collingham is privileged to be in the desirable exclusive area of South Kensington. Our studio apartment is located on the lower ground floor, with a small courtyard outside space, with a kitchenette, walk-in wardrobe,shower room and bedroom. Please contact us if you are planning another trip to London and we will do our very best to assist you.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 July 2014 via mobile

This apartments/hotel are very good with very good space in the room, very clean. the location is good it's in a residential zone so it's comfortable. the staff is friendly. It's like living in a apartment in London, living the London life

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Juanca19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CollinghamApartments, General Manager at Collingham Serviced Apartments, responded to this review, 7 July 2014
Dear Valued Guests from Houston,
Thank you for your kind words. We are so fortunate with our location. It is hard to imagine we are in central London
overlooking tranquil gardens.
If we can do anything at all to help plan your next visit to London, please do contact us.
Please do come and stay with us again soon.
General Manager
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Quincy, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 July 2014 via mobile

We came to London for our first time & decided to stay at the furnished apartments that happens to be in Colligham Gardens. It was amazing. It was made my time in London well worth remembering. With multiple tube station stations within walking distance exploring the city was easy & more fun because you go to see the city as you walked out of the neighborhood a few blocks to see Gloucester Road & it made you feel more in touch with London. Also close was a grocery store, well 2, Tesco & Waitrose; it was a lot easier with a full kitchen to buy food & cook every night then roam the city without internet looking for a restaurant because international data is a racket. There was a combo washer/dryer too, with detergent. We stayed in town for 3 days but I mean we easily could have stayed 2 weeks because of how comfortable it is. It's one of those places you find & say to yourself "if we come back we should stay here".

Stayed May 2014
Helpful?
Thank Theisaiahbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CollinghamApartments, General Manager at Collingham Serviced Apartments, responded to this review, 3 July 2014
Dear Valued Guests from Illinois,
Thank you for your comments about Collingham Serviced Apartments.
Stylish and elegant 4* boutique apartment hotel. Ideal for the discerning corporate business traveller - located in a quiet square, yet close to all of London's many attractions. The Collingham offers 1, 2 and 3 bedroom apartments with no minimum stay. Collingham Gardens is conveniently located for Kensington Park Gardens and Hyde Park. Famous landmarks in the area include The Royal Albert Hall, London's principal museums, galleries and theatres, King's Road, Harrods and Harvey Nichols. The Underground Stations of Gloucester Road, Earl's Court and South Kensington are close by, providing direct access to District and Piccadilly lines for frequent service to all Main Line Stations and Airports. Wireless high speed internet available. There is a sofabed available at £20 per night (not the studio).
It is so good to hear you had a great time in London and we hope to be able to host you on another visit.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Very confortable apartment.Stayed here few times.Very clean and, very helpful and friendly staff.Good location which is walking distance to good cafes and restaurants in both Gloucester Road and Earl's Court.And also walking distances to both tube stations. Quite and nice area of London.I stayed in different 4 stars serviced apartments in different times in London.I prefer the Collingham Apartments to all others.Highly recommended.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nese A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CollinghamApartments, General Manager at Collingham Serviced Apartments, responded to this review, 2 July 2014
Dear Valued Guests from Istanbul,
Thank you for your kind comments. We are always happy to hear that you enjoyed a Happy and Comfortable stay with us. How lovely that our guest comments grade us 2013 winner in the United Kingdom for families!
Our location in South Kensington is ideal for the business traveller or tourist. Please do not hesitate to contact us at Collingham Serviced Apartments, we would be delighted to assist with your enquiries for planning your trip.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Collingham Serviced Apartments

Property: Collingham Serviced Apartments
Address: 26-27 Collingham Gardens, London SW5 0HN, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Kitchenette Suites
Hotel Style:
#39 Business Hotel in London
#48 Family Hotel in London
#103 Luxury Hotel in London
#159 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Collingham Serviced Apartments 4*
Number of rooms: 25
Official Description (provided by the hotel):
The Collingham is situated in fashionable South Kensington, within easy walking distance of Gloucester Road, South Kensington and Earls Court underground stations. Close to the superb shopping areas of Knightsbridge and Chelsea's Kings Road. All apartments are fully furnished to a high standard. All apartments (except for the studio) have a sofa bed which is suitable for sleeping 1 additional adult or 2 children. ... more   less 
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Also Known As:
Collingham Serviced Apartments Hotel London
Collingham Apartments London
Collingham Apartments Hotel London

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