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“Charming, well-located, spotless” 5 of 5 bubbles
Review of Collingham Serviced Apartments

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Collingham Serviced Apartments
Ranked #120 of 1,089 Hotels in London
Certificate of Excellence
Pueblo, Colorado
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Charming, well-located, spotless”
5 of 5 bubbles Reviewed 25 February 2011

Two friends, my husband and I just spent five delightful days at Collingham. The two-bedroom, two-bath flat was just perfect: spacious, well-equipped, updated and comfortable. We even had two balconies, one large enough for a table and chairs. The reception staff were all generous with time and advice, providing excellent advice and service. The apartment was amazingly quiet. We heard absolutely no street noise (even though there was construction right next door) nor was there any hallway disruption. Located in South Kensington, there are restaurants, museums, and a great grocery store within just a few blocks. We hope to return!

  • Stayed February 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank HappyHawk65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reservations5, General Manager at Collingham Serviced Apartments, responded to this review, 8 March 2011
I am glad that you had such a pleasant and comfortable stay with us. We are often told that we are one of London Hidden Gem's! It does work very well for our Corporate Clients to have room to relax and entertain in a spacious Apartment. As we offer 6 days Maid Service and 24 hour Reception and WiFi we feel we offer good value too. Most of our guests return time after time and view The Collingham as their 'London Residence'.

We value your comments, and hope to have the chance to welcome you back.
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1,023 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
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English first
York, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 February 2011

We have just returned from a fabulous stay in south kensington at these apartments. Having lived in this part of London 10 years ago for 5 years we wanted a "home from home" close to the museums of South Kensington, Hyde Park and the excellent facilities of the Gloucester Road area. We were not disappointed. Our apartment was spacious, clean and quiet with a well equipped kitchen and a friendly but not intrusive welcome at reception. There is a good amount of information available for those who are not familiar with the area. We are struggling to think of any criticisms - the only thing I can suggest is maybe a look at the showers in the room we were staying in - one of them didnt fit terribly well in its hook so we did not use that one, and the other was rather fearsome when first approached...a home from home indeed! (room 105)

  • Stayed February 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank FamilyS6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reservations5, General Manager at Collingham Serviced Apartments, responded to this review, 28 February 2011
We are so glad that you enjoyed your stay with us and had such a nice time visiting London. Collingham Apartments are a 4 star rated property, with Porter available 24 hours and a concierge. We offer .6 days per week Maid Service .Towels changed Daily, Linen twice weekly. Fine Dining Delivery service. Complimentary Newspapers/Glossy Magazines. Washer/Dryers. Flat Screen TV. DVD Player and comprehensive Film Library. Dry Cleaning Service. Available to assist with Airport Transfers. Car Rental/.Tours/Theatre tickets. Nearby parking. nearby gyms. and cinema. close to Knightsbridge and King's Road, Chelsea.
3 mins from Gloucester Road underground and supermarkets/shops/restaurants. This area of South Kensington is a leafy, Fashionable, Desirable location.
We are happy to arrange Airport Transfers and can advise on the cost, and will be able to book your fast track tours and theatre packages.
I am glad that you had such a pleasant and comfortable stay with us. We are often told that we are one of London Hidden Gem's! It does work very well for our Corporate Clients to have room to relax and entertain in a spacious Apartment. As we offer 6 days Maid Service and 24 hour Reception and WiFi we feel we offer good value too. Most of our guests return time after time and view The Collingham as their 'London Residence'.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New London, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 February 2011

My earlier than expected arrival was welcomed and accommodated immediately by the gentleman Govinder @ Reception who was so helpful and friendly and insisted on assisting me with my luggage!
The room itself was much larger than expected and had some great design twists such as beautifully designed mirrors/ cushions/ lampshades etc which added such a nice depth to rather a traditional English building.
The beds were large and comfortable, and in terms of kitchen facilities all you needed was there. Coffee/ tea condiments were also provided in abundance which was a nice touch if you arrive without supplies!
Attention to detail in terms a newspaper etc was a much welcomed added bonus too.
If I had to choose one thing to bicker about it would only be that I found it difficult operating the TV!
Despite only being a short stay this time, I originally chose the hotel for its great location and easy Tube access. But with more frequent and longer trips ahead of me, I feel pretty confident that there aren't many serviced apartment style properties in the area that could match the friendliness of product that I found at this gem of a place....Ill be going back!

  • Stayed February 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank R0xyS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reservations5, General Manager at Collingham Serviced Apartments, responded to this review, 18 February 2011
I am glad that you had such a pleasant and comfortable stay with us. We are often told that we are one of London Hidden Gem's! It does work very well for our Corporate Clients to have room to relax and entertain in a spacious Apartment. As we offer 6 days Maid Service and 24 hour Reception and WiFi we feel we offer good value too. Most of our guests return time after time and view The Collingham as their 'London Residence'.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
venezia
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 8 February 2011

It is a good place to stay:nearby 2 tube stations, supermarkets and 10 minutes by bus from Regents street , while knightsbridge is even nearer, as science museum or V. & A....
Personell is very kind and they gave us a free upgrade.
Our apartment was in the basement which is not the top one could ask for, even though it was confortable: Kitchen was well equipped and the sitting room very spacious with 2 sofas.
Good were the beds in bedrooms with space to hang clothes and put cases in.
We had a good offer so , for the price we paid, it is the best we could find.
It is clean and even on sundays when there is no housekeeping service, they took out the rubbish.
If they'd renue a little bit, it would be perfect,but also as it is , It's a good place to stay.

  • Stayed February 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VeneziaMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reservations5, Manager at Collingham Serviced Apartments, responded to this review, 18 February 2011
Thankyou for taking the time to let us and readers of Trip Advisor know that you enjoyed your stay at Collingham Serviced Apartments.
We hope to have the chance to welcome you on another occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 3 February 2011

I was really looking forward to staying at the Collingham after reading the TA reviews. I must admit I was rather unimpressed. To be fair, we had just arrived from staying in a magnificent apartment in a scandanavian ski resort, so perhaps our expectations were too high!!! On the plus side, the location is excellent and the housekeeping staff did an great job. Otherwise the rest was mediocre at best. The apartment, particularly the bathroom, had seen better days. Our biggest issue was the NOISE....we could hear every step taken by the people above us..it was like a herd of elephants lived upstairs. It was ridiculous and severely impacted upon the enjoyment of our stay.

I am aware with old buildings and wooden floors there will be noise issues. There just seems to have been very little done to address this issue at the Collingham. We stayed in an apartment in a very old building in Paris, with wooden floors, and you were requested to take your boots off after entering and to ensure all washers, dryers etc were off after 9pm. Perhaps the Collingham should be more proactive in addressing the noise issue.

  • Stayed January 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TJACB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reservations5, Guest Relations Manager at Collingham Serviced Apartments, responded to this review, 8 March 2011
Thank you for your comments. We will strive to meet your expectations on a future visit and assure you of our best attention at all times.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 31 January 2011

Stayed in the studio apartment with my 19yr old daughter for a shopping and theatre weekend.
The location was great and we felt safe walking from the tube to the apartments quite late at night.
The studio was clean and comfortable and was quite spacious in a novel way (you would need to stay there to see why)!
I would defiantly stay there again and have already recommended it to my friends.

  • Stayed January 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Car0le1105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reservations5, Front Office Manager at Collingham Serviced Apartments, responded to this review, 1 February 2011
Thankyou for taking the time to share your nice comments, hopefully other travellers will find the information useful. We were happy that you were delighted with the new style studio apartment you were allocated on the lower ground floor . We were all glad to read that you were happy with our Service as we do try our best to please.
We hope we have the chance to welcome you and your friends on another visit to London.
We will always do our utmost to assist you in planning your trip and have written a comprehensive guide with suggestions for restaurants/places to visit etc which is in each room.
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Brussels, Belgium
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 January 2011

We stayed 2 nights in a 2-bedroom apartment with 2 children aged 8 and 10. We had asked for a quiet apartment, and we got an extremely quiet one: we could not hear a thing, neither street noises nor the neighbors. The apartment was immaculate and cleaned everyday. The kitchen was simple and functional: very convenient for a family with kids.
We loved the place and will certainly come back, although it is probably a bit too expensive for a family...

  • Stayed January 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dantifr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reservations5, Manager at Collingham Serviced Apartments, responded to this review, 31 January 2011
We are so glad that you enjoyed a Happy and Comfortable stay with us. Our beds are very comfortable with Egyptian Cotton Sheets that feel heavenly! With 6 days a week Maid Service and nice fluffy towels changed daily we try to think of everything possible to give all the family a memorable time. We have a large film dvd library and 24 hr concierge, a great selection of glossy magazines and daily newspaper. We have written a book of tips and recommendations to assist in planning your trip- The Collingham is privileged to be in the desirable exclusive area of South Kensington.
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Additional Information about Collingham Serviced Apartments

Property: Collingham Serviced Apartments
Address: 26-27 Collingham Gardens, London SW5 0HN, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Kitchenette Suites
Hotel Style:
#39 Business Hotel in London
#48 Family Hotel in London
#103 Luxury Hotel in London
#159 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Collingham Serviced Apartments 4*
Number of rooms: 25
Official Description (provided by the hotel):
The Collingham is situated in fashionable South Kensington, within easy walking distance of Gloucester Road, South Kensington and Earls Court underground stations. Close to the superb shopping areas of Knightsbridge and Chelsea's Kings Road. All apartments are fully furnished to a high standard. All apartments (except for the studio) have a sofa bed which is suitable for sleeping 1 additional adult or 2 children. ... more   less 
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Also Known As:
Collingham Serviced Apartments Hotel London
Collingham Apartments London
Collingham Apartments Hotel London

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