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“Fantastic stay”

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The Chelsea Harbour Hotel
Ranked #183 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 26 January 2013

Booked for one Saturday night only as going out in London, wished it was for longer, Hotel is fantastic set alongside Chelsea Harbour, our 7th floor apartment had brilliant views across London, room was amazing, lots of amenities, and ultra clean, staff extremely friendly and helpful. Had lunch there which was very nice. Will definitely book again.

  • Stayed: January 2013, travelled as a couple
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Review collected in partnership with Wyndham Hotel and Resorts
1  Thank VALERIE H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 28 January 2013

Dear VALERIE H,

Thank you for this review following your recent stay here at Wyndham Grand London. It is a pleasure to read such kind comments regarding our team, the insuite amenities that are available and the brilliant views of the London skyline. We look forward to welcoming you back in the not too distant future. In the meantime thank you once again for your feedback.

Kind regards,
The Guest Relations Team

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1,143 - 1,149 of 1,757 reviews

Reviewed 24 January 2013

Pretty location but a taxi ride to the main attractions. Still we loved our stay at Wyndham because of this lovely hotel. Very spacious and clean rooms with the view of the Harbour. Mainly large families with kids prefer it, i can say... It was a little bit difficult to reach the spa area from your room but still We had a great time at the indoor pool. We were there to spend the New Years Eve in London so the hotel was pretty full but this did not interfere with their service. One bonus was to see the Chelsea Football team at the lobby since this is the hotel they choose to stay. And i can strongly recommend the hairdresser down at the hotel. They were such talented hairdressers.
Overall a firm "yes, we would love to go back to The Wyndham soon... "

Room Tip: The rooms with the Harbour view are great. Suits are perfect for a crowded family.
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  • Stayed: December 2012, travelled with family
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2  Thank mrsKrbck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 28 January 2013

Dear mrsKrbck,

Thank you for taking the time to review your recent stay at Wyndham Grand London. It was a real pleasure to read your comments regarding the location, the size and layout of our suites as well as our onsite hairdressers. Hopefully you will be able to enjoy our new food and cocktail in the newly refurbished Harbour Bar during your next stay with us. In the meantime thank you once again for your kind review.

Kind regards,
The Guest Relations Team.

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Reviewed 23 January 2013

Lovely hotel, great service and friendly staff and the beds are so comfy with crisp white linen. Lovely bath and shower with nice toiletries.all suites so nice lounge and bedroom. Leave your shoes on your door handle at night and they do a complimentary shoe shine and return them by 7am
Def love to go back here

Room Tip: One over looking harbour would be extra good
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  • Stayed: January 2013, travelled as a couple
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1  Thank izzyair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 28 January 2013

Dear izzyair,

Thank you for taking the time to share your thoughts with the TripAdvisor community. We are delighted that you had an enjoyable stay and would love to return. Here at Wyndham Grand London we strive to deliver exceptional service therefore your comments regarding the great service and our friendly staff are greatly appreciated. We look forward to welcoming you back in the not too distant future.

Kind regards,
The Guest Relations Team

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Reviewed 20 January 2013

  • Stayed: January 2013, travelled with friends
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Review collected in partnership with Wyndham Hotel and Resorts
1  Thank LINDA H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 22 January 2013

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Reviewed 19 January 2013

What a fabulous time we had. Right from the friendly welcome from the doormen, to the professional checkin at reception, to our gorgeous room. This hotel is spotless and creates a wonderful experience when in London. By far the best I have ever stayed in and one that I will defiantly be recommending and coming to again. Thank you to you all, you helped make my stay a very memorable and happy one. Top Marks

Room Tip: Get a balcony suite if you can, the view is amazing
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  • Stayed: January 2013, travelled as a couple
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2  Thank Odette959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 22 January 2013

Dear Odette959,

Thank you writing such an outstanding review following your stay with us. We are flattered that the Wyndham Grand London is the best hotel you have ever stayed in and that the level of service you received was exceptional from the moment you arrived. We look forward to welcoming you back in the not too distant future.

Kind regards,
The Guest Relations Team

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Reviewed 18 January 2013

At first impressions the hotel is wonderful, family friendly and is the perfect place to stay for your London visit. We stayed there a few years ago and they have completely redone the inside! It is now very spacious and luxurious. A fast lift took us up to our floor. Very good security considering you need your room card to get up to the accommodation when using the lift. The room was very spacious and had a big living area with comfortable sofa bed. Moving through to a bedroom with ensuite bedroom and bathroom. Also another toilet, kitchen area and hall. All the rooms are like this so you'll get all of this. The location was excelent with a newly built train station 2 minutes walk taking you to places like West Bromwhich, Green Park and so on. Also because it is by the harbour, great views and no congestion charge! The only disappointing thing was breakfast. The children's breakfast was so called "free" and you were only allowed one thing off the menu so if your children like a shrivelled up piece of bacon a hash brown and a small sausage with no sauce then you'll like it. The other thing was that the breakfast was very complicated and for £12.99 you could have this but not this etc. The Eggs Benedict was completely dry and even if you cracked the egg, there was no moistness. The pool/spa facilities very excellent! The pool had great views onto the boats in the harbour and it's the best way to end your day of walking/sightseeing! We were also very happy when we say three Range Rovers, 2 Bentley Continentals, 1 Mercedes SLS AMG and 1 Rolls Royce Phantom park outside. The Phantom had 57UNT which looked like 'STUNT'! Plus a couple of Ferraris went past! Overall a great stay, all the staff are friendly and we enjoyed it!

Room Tip: Nicer to chose a room overlooking the harbour if you want a peaceful view. If you like expensive car...
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  • Stayed: January 2013, travelled with family
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1  Thank Charlie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2013

  • Stayed: January 2013, travelled with family
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    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
Thank GARY D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 15 January 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Phone Number:
Region: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Spa Hotel in London
#81 Romantic Hotel in London
#114 Business Hotel in London
#124 Family Hotel in London
#143 Luxury Hotel in London
Price Range: £188 - £1,749 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Official Description (provided by the hotel):
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham

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