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The Chelsea Harbour Hotel
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Reviews (1,927)
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Reviewed 3 January 2014

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 6 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 January 2014

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 6 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 January 2014

I stayed at this hotel for New Year and it could not have been better. The suites are spacious (especially for London), modern and very comfortable. The facilities in the room are well thought through and include a coffee maker with complimentary fresh milk in the fridge, high speed wifi and an umbrella just in case it rains. There was always a taxi waiting outside and so getting around was no trouble at all. The staff were very attentive and nothing was too much trouble. This is really an excellent hotel.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank n0mad_28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 3 January 2014

Dear n0mad_28,

Thank you for taking the time to review your recent stay at the Wyndham Grand London Chelsea Harbour.
We are delighted that you enjoyed your stay at the hotel on New Years Eve, and we hope to welcome you both back to the hotel soon.

Kind regards
Kerrie Hughes
PA to the General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

This hotel is normally perfect but on this visit we were offered tea from a communal jug at breakfast even the most basic B&B would give you your tea in an individual pot. To be fair when we said the tea was pretty rubbish we got out own pot. So back to perfection!

  • Stayed: January 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank James (Jim) C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 3 January 2014

Dear James (Jim) C,

Thank you for taking the time to review your stay at the Wyndham Grand London Chelsea Harbour.
Sorry for any inconvenience caused with regards to the tea pot at breakfast during your stay. We are pleased that the situation was rectified.
We look forward to welcoming you back to the hotel.

Kind regards
Kerrie Hughes
PA to the General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

Stayed at the Wyndham Grand on 28th December as a good way to unwind after Christmas. Booked the Spa break which included a spa treatment, dinner and a suite overlooking the harbour. Have to say the whole place is stunning, runs like clockwork, room was wonderful, food was excellent, spent the evening tripping over various members of Chelsea FC (can't be too bad if they use it!) and left with a big smile on my face. Drinks are very expensive but the service and quality makes it difficult to begrudge the price. Would recommend to anyone.

Room Tip: Not 100% convinced the premium for a harbour view is worth it so don't fret if you're on the other side of the hotel, probably get a good view over London from there.
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adster1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 3 January 2014

Dear Adster1972,

Thank you for your kind review following your stay at the Wyndham Grand London Chelsea Harbour.
We are pleased that you enjoyed your spa break at the hotel, and that you left with a big smile on your face. We hope to welcome you back to the hotel soon.

Kind regards
Kerrie Hughes
PA to the General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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