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“Excellent”

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The Chelsea Harbour Hotel
Ranked #135 of 1,081 Hotels in London
Certificate of Excellence
Reviewed 15 August 2014 via mobile

Came here for lunch and the food and Service was superb, we asked to view the rooms (thinking of checking in for a future visit) and they were luxurious and spacious. There will definatly be a return visit. We were very impressed with everything.

Stayed: August 2014, travelled as a couple
1  Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 19 August 2014

Dear Dawn M,

Thank you for taking the time to review your visit to The Chelsea Harbour Hotel.
We are pleased that you enjoyed your meal in The Chelsea Riverside Brasserie and that you were impressed with the luxurious, spacious suites.
We hope to welcome you back to the hotel soon.

Kind regards
Kerrie Hughes
PA to the General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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763 - 769 of 1,859 reviews

Reviewed 12 August 2014

We stayed at the Wyndham Grand Harbour Hotel a few months ago on a family trip to London. A fantastic time was had by all of the family thanks to the fantastic staff and facilities of the hotel.

We are returning again this summer and hope to have an equally good time.

  • Stayed: November 2013, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Wasim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 19 August 2014

Dear Wasim K,

Thank you for taking the time to review your stay with the Tripadvisor community.
We are delighted that you and your family enjoyed your stay, and that you are returning again this year.
We look forward to welcoming you back to the hotel.

Kind regards
Kerrie Hughes
PA to the General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

This is a very nice hotel, fabulous location. The rooms and the views are the real high points perfect for a treat either business or pleasure! The suite style rooms are spacious, comfortable and quiet, feeling indulgent and luxurious. There were plenty of staff around, happy to be of assistance.

We were very well looked after with the conference facilities being in the penthouse. More lovely views with inside and outside facilities. The team were very attentive serving drinks with our excellent buffet lunches. Terrific service with a smile! Thank you.

Room Tip: I believe all the rooms are suite styled and have a harbour and river Thames views which means you c...
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  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank lou m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 13 August 2014

Dear lou m,

Thank you for your kind review following your stay at The Chelsea Harbour Hotel.
We were thrilled to read that you found the location of the hotel to be fabulous, the views from the suites and that you received attentive service from the team.
Your feedback will be passed onto the team members and we look forward to welcoming you back to the hotel soon.

Kind regards
Kerrie Hughes
PA to the General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

We looked for a hotel which would accommodate 2 adults & teenage daughter this was ideal as all rooms are suites. Lovely experience wishing we had stayed longer. Rooms were modern tasteful and very clean, bathroom state of the art, great finishing touches ice in ice bucket, great toiletries,helpful friendly staff .Used the pool which was big clean and staff very helpful. Sloane square tube a lot longer than 10 min walk, as suggested on website but lots of alternatives, would definitely revisit this lovely hotel thank you

Room Tip: Try for harbour view
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  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 12 August 2014

Dear Debbie C,

Thank you for choosing to stay at The Chelsea Harbour Hotel with your family.
We were delighted to read that you were happy with your modern suite, the clean swimming pool and the helpful staff. We look forward to seeing you again soon.

Kind regards
Kerrie Hughes
PA to the General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

Fabulous nights stay in London. Great service and nice to have a bit more space without paying over the odds.

Really enjoyed the use of the pool as well as the riverside view. Nice to have a half-decent coffee in room to wake up to too.

The staff were fabulous and we shall be back!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank 2014EleanorM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 12 August 2014

Dear 2014EleanorM,

Thank you for taking the time to review your recent stay at The Chelsea Harbour Hotel.
We were pleased to read that you enjoyed your stay at the hotel. Your kind feedback regarding the staff will be passed onto them and we hope to have the opportunity to welcome you back to the hotel soon.

Kind regards
Kerrie Hughes
PA to the General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

We had booked a room with a balcony and the view of The Thames and we were really happy with it. The view was perfect, the room clean, modern, large and very comfortable. We appreciated a wide choice of snacks and drinks in the minibar, especially very nice juices of a high quality. We really enjoyed our dinner in the hotel restaurant - perfect chef, perfect staff, perfect cuisine, a perfect experience. If you are in London, this hotel is a good choice and if you are staying there do not miss the chance to dine in their restaurant. Breakfast was perfect as well, tasty and fresh food and very kind and helpful staff (all of them and especially Miro). When we are in London again, we will definitely come back to Chelsea harbour hotel (it was just a bit cold in the whole building for us, despite being hot outside, we switched the air conditioning off in ou room but we could do not anything with the rest of the hotel.

Room Tip: A room with a balcony, it is worrh the money
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  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Silvia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 5 August 2014

Dear Silvia S,

Thank you for your kind review following your stay at The Chelsea Harbour Hotel.
We were delighted to read that you were pleased with the view of the Thames from your clean and comfortable suite, the choice in the mini bar, the food in the Chelsea Riverside Brasserie for breakfast and dinner and the helpful staff. You feedback is greatly appreciated and will be passed onto the employees.
We look forward to welcoming you and your family back to the hotel soon.

Kind regards
Kerrie Hughes
PA to the General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

This hotel has great views from the top and the suits on the upper levels. Excellent food, albeit not cheap. Which is the worst thing about this hotel, it may be in London, but the prices are over the top.

Breakfast was lovely and was in the price of the room. The staff were polite and smart.

Room Tip: All rooms are suits, so bottom levels are great too
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  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank fruitbat0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this reviewResponded 4 August 2014

Dear fruitbat0001,

Thank you for taking the time to review your recent stay at The Chelsea Harbour Hotel.
We were delighted to read that you enjoyed your stay at the hotel and the views of the marina and London’s skyline.
With regards to the pricing, we carry out regular surveys of prices in similar venues and we aim to ensure our prices are consistent.

We look forward to welcoming you back to the hotel soon.
Kind regards
Kerrie Hughes
PA to the General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Region: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Spa Hotel in London
#81 Romantic Hotel in London
#85 Family Hotel in London
#114 Luxury Hotel in London
#114 Business Hotel in London
Price Range: £197 - £2,130 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Official Description (provided by the hotel):
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham

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