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“Discreet and luxurious”
Review of Durrants Hotel

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Durrants Hotel
Ranked #564 of 1,069 Hotels in London
Brighton
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Discreet and luxurious”
Reviewed 25 July 2014

I have stayed at this hotel on several occasions, always on business, but it would be lovely for a weekend break as well. This is an individual hotel with lots of character and an old fashioned charm.

The staff are very helpful, the rooms are always very clean and spacious enough - a lot of them seem to have had a re-vamp recently and the bathrooms are spotless with good towels and toiletries that I will actually use (I'm quite fussy!)

When something is this good, why not keep going back?

  • Stayed June 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
3 Thank BrightonSparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Stratford-upon-Avon, United Kingdom
Level 6 Contributor
211 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 22 July 2014

I've stayed here a few times before and enjoyed the atmosphere while finding the room a bit of a disappointment. This time we had a nice room at the back with good aircon and an opening window. Very quiet and a good night's sleep. Great location.

This is an old fashioned hotel in a nice way. No tea and coffee in the room but efficient room service, breakfast from a menu rather than a buffet and ample courteous staff. At a discounted secret deal rate, what's not to like?

Room Tip: Definitely ask for one at the back
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank medocain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level 5 Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 July 2014 via mobile

We were upgraded to an amazing double suite as a treat for my husbands birthday, & we were speechless when we were presented with the most luxurious room, lavish furnishings and so incredibly spacious, we couldn't gave asked for more! Great location 5/10 minute walk to Baker Street tube & Marylebone Station. Staff were excellent and made us feel very welcome. Thank you for making our trip from Devon so memorable.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank KSimeone14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset, UK
Level 4 Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 July 2014

Just returned from a two night stay at the lovely Durrants. True, the rooms can be on the small side so we always book a Classic room with a large bed. In fact, this time we had a free upgrade to a suite and very comfortable it was, too! This is not the run of the mill hotel. If you want everything the same, then don't come here. It's an old building, beautiful, quirky. The bar on a cold winter's evening is superb. Breakfast is very good but there are many local cafés if you don't want the full English! Location is very good. Right in the centre of Marylebone 'village' with its great shops and places to eat. We've been staying here for nearly 40 yrs now; have tried other places but always come back here.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Cricketmad52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
auckland
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2014

Ok we know that paying 172 Euro a night in London is expected, BUT to pay that for a dated room with peeling wallpaper is a bit much.

I stayed in their double room, which definitely needs a bit of a makeover. Their more expensive rooms, appear (in pictures) to be lighter and nicer. The room was quite dark with a tiny window.

The staff were really lovely though and the location is fantastic, 7 min walk to either Bond or Baker street stations.

Overall, as nice and polite as the staff were, unless I could get into one of their nicer rooms for the same price, I will pass on this charming hotel.

Room Tip: Go for their higher floors and more expensive rooms, otherwise you are stuck in a broom closet.
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  • Stayed April 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Gina826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 6 Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 10 July 2014

I had a great experience at the Durrants Hotel - it was such a cute little boutique hotel with such a Victorian charm to it! We visited London for 3 days (stayed at the hotel for nights). I had called in advance to request for an early check-in and for one of the upgraded rooms but like any other hotel, they told me they cannot guarantee this and to request it when I check-in.
We arrived on a Monday morning around 10 a.m. and were able to check in right into our room! I was thrilled because we had a whole day of sightseeing planned and we had taken a train in from Liverpool at 6 am in the morning! AND we got one of the upgraded rooms which was fabulous!

We checked into our room; everything was as expected but I do have to say, the rooms are tiny as tiny can be. It didn't matter much to us because we only really needed a bed to crash on at night but if anyone's looking for comfort and room to breath, this might not be the best option for you. It was cute how the keys were like actual keys - we had to drop them off with the concierge when we were leaving the hotel. The room and bathroom had all the standard features any hotel does - one thing though, the walls were thin so you could hear what was happening outside in the hallway. We had the AC turned up quite high so that resolved that issue. The bathroom was very modern - loved the shower heads! We requested for an ironing table and kept it throughout our stay. They were very prompt when asked for something - there seemed to be a bit of a language barrier when speaking to the housekeeping staff (for example, I asked for an ironing table and an iron and the next minute there were two housekeeping women outside my door wondering what they were called for) - so just be sure to clearly state what you want or call the front desk when in doubt :)

We left the Do Not Disturb sign on our door so our room wasn't service the second day of our stay and we had returned to the hotel so late at night we didn't have the energy to wait. We just called for extra towels and this time, they got it right :)

The staff was very friendly and helpful. From the check-in to the concierge and the housekeeping staff, everyone was lovely and pleasant to deal with. Overall, we had a great stay and thought the location of this hotel was ideal. Within a few minutes walk is Bond Street station which has easy access to almost all of the tube lines you need. Another few minutes walk brings you to Edgware Road where all the Arab shops are and right around the corner from there was Oxford Street. We couldn't have been happier with the location we picked. Not only that, the walk to Bond Street station from the hotel was lovely in the morning - there was SO many cafes along the way that it was super convenient to just grab a coffee and croissant and make our way to the tube station. We were very pressed on time as we only had 3 days a lot of sightseeing to do so all in all, this hotel was absolutely everything we were looking for. Highly recommend it!

One last thing before I forget, even though the hotel had "free wifi" our wifi in the room did not work at all. The connection was terrible. When we asked if something could be done they politely said no. My husband had to go search for an Internet Cafe to get work done so in case you are planning on staying here and plan to use the wifi, well it's close to not having wifi. The connection was somewhat OK in the lobby but room 111 had barely any connection. I had to sit in the bathroom to make a call on Viber because that's the only place I had somewhat of a signal!

Room Tip: Walls were a bit thin and you can hear everything going on in the hallways so I would suggest to try...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Nida H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 July 2014

The bedrooms in this hotel are not good value for money, we have stayed at this hotel before , and only returned because of the location we needed medical treatment in nearby Harley street , the reception staff are rude and very unhelpful

Room Tip: The lower the floor the bigger the rooms
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank timetraveller53_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Durrants Hotel

Property: Durrants Hotel
Address: 26-32 George Street, London W1H 5BJ, England
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#313 Business Hotel in London
#341 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Durrants Hotel 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
Durrants Hotel London

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