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“An perfectly adequate hotel”
3 of 5 bubbles Review of Imperial Hotel

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Imperial Hotel
Ranked #559 of 1,089 Hotels in London
Perth, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“An perfectly adequate hotel”
3 of 5 bubbles Reviewed 31 July 2014

The outer appearance of this hotel may be unpleasant, however the good location in Russell Square provides easy access to central London and is positioned within close proximity of the stops for several of the tour bus routes.

We arrived late in the evening and all the staff were very pleasant and helpful and were even able to help us organise a bus tour and musical tickets for the following day. They also provided us with the free wifi code, which can be used in rooms.

The rooms themselves are a tad dated, but are quite large in size and there is plenty of storage. However I did find a few inconveniences and issues with the room. The bathroom is split with the toilet in a separate room from the shower and sink, which was okay for us, but possibly not for everyone. In addition, the thoroughness of cleaning may be questioned as there were many hairs on the carpet and we even found a discarded pill on the floor.

The breakfast was not particularly special, but was enjoyable all the same. There were an acceptable amount of options for a cooked breakfast, but I noticed a definite lack of choice for a lighter/healthier breakfast.

Altogether this is a hotel with both good and bad qualities, however I believe that the staff, location and reasonable price of the Imperial make it an attractive hotel for visitors to London.

Room Tip: If you are looking for a better view then I suggest booking a room overlooking Russell Square itself...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Josh1604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (436)
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English first
Rhondda, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

Nice hotel close to all ammenities comfortable friendly and if you book online you'll find some really good offers we got the Thames River Cruise which was really interesting some had the 3 course carvery which was very good and well worth the money, would stay again if in the area staff were reallyfriendly too.

Room Tip: Our room over looked a yard area no real view but we did not spend much time in our room we were the...
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  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gillian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burnley, United Kingdom
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 23 July 2014 via mobile

Stayed here with the family to sightsee in london.
The hotel is in a great location and is a 5-10 mins walk to Euston train station! Unfortunatly on our first day we was ripped off by a taxi from the station to the hotel of £10! The showers need updating as you couldnt stand up and use them in my room! Other than that, my room wss great! The breakfast was nice with a good choice! The hotel is round the corner from the British Museum which is worth a visit!
I loved my stay at the Imperial Hotel and would stay here again!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank em-lou-slater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stornoway, United Kingdom
1 review
2 of 5 bubbles Reviewed 22 July 2014

service from the staff was good. The room was clean,small but adequate for us.
Hotel location was in central London but extremely noisy all through the night.
worst of all...no airconditioning!!
unforgiveable.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Newcastle, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

Have been to this hotel on a number of occasions. We always ask for a room overlooking the fountain and courtyard and have never suffered excess noise. The rooms we have had were spacious and clean and the breakfast although not loads of choice was always adequate. The hotel is in a nice area within easy reach of buses and tube station, also not far from Kings Cross. Plenty of pubs and nice restaurants in the area.

Room Tip: Ask for room at the back of hotel overlooking the fountain and courtyard
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  • Stayed September 2013, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
202 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 21 July 2014

Imperial Hotel in London doesn't pretend to be more or other than what it is; a three star London hotel for people who value location higher than fancy features and deignerly whims. Except from the lobby, which indeed sends other signals than the rest of the hotel with its old-fashioned and luxurious air of chesterfield, velvet and brass, the hotel is as plain as it can get. The rooms are OK - no more, no less - the bathrooms plain, the staff neither friendly nor hostile - just correct, the breakfast more impressive in terms of staff and number of eggs consumed that in terms of quality of the day's first meal ( where do they find bread and preserve of such disastrous quality ? ); all in all - plain and predictably three star. Only the location is good, and if you can live with the noise from the street below, try to get a room facing Russel Square. But to give some credit; you know what you get, and at least the quality is consistently mediocre.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Steinar V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatham, United Kingdom
Level Contributor
123 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

We stayed here for the night as a base for a weekend stay in London. Hotel is large and a bit dated in presentation. However, it is clean and well presented, with helpful and friendly staff. The breakfast is fine, full English if you want it, and the hotel facilities are ok. Nice to sit out on the balcony in the Day and Night Bar of the hotel. Room was a bit noisy at night but still got a good nights sleep.
Very well located and affords easy access to all centre attractions within London, and of course a 5 minute walk from the British Museum.
Great stay and will be going back for another weekend.

Room Tip: Would thin rooms at the back would be quieter.
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  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: 61-66 Russell Square, London WC1B 5BB, England
Region: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Casino and Gambling Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Casino Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 448
Official Description (provided by the hotel):
The Imperial Hotel is the flagship of Imperial London Hotels. We're proud of it for a reason. Offering breathtaking views over London's greatest public square, it reflects every ounce of our dedication to service and value. Like all our hotels, the Imperial combines a remarkable location with the great facilities and friendly service of a family-run business. At the Imperial, though, while the price remains extremely reasonable, we add an extra dash of something special. The location is remarkable, connecting guests to the rest of London in minutes. In addition to the central Atrium Bar & Cafe, facilities include a casino and a gift shop. Restaurants and cafes offer plenty of choice to families and business travellers alike. Indulge in the intriguing delights of Coffee and Candy. Enjoy a late night at the Night and Day Bar, serving classic pub fare at great prices. And relax; we've been doing this since 1837, and we know how to make your stay a restful one. ... more   less 
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Also Known As:
Imperial Hotel London
Hotel Imperial London

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