The outer appearance of this hotel may be unpleasant, however the good location in Russell Square provides easy access to central London and is positioned within close proximity of the stops for several of the tour bus routes.
We arrived late in the evening and all the staff were very pleasant and helpful and were even able to help us organise a bus tour and musical tickets for the following day. They also provided us with the free wifi code, which can be used in rooms.
The rooms themselves are a tad dated, but are quite large in size and there is plenty of storage. However I did find a few inconveniences and issues with the room. The bathroom is split with the toilet in a separate room from the shower and sink, which was okay for us, but possibly not for everyone. In addition, the thoroughness of cleaning may be questioned as there were many hairs on the carpet and we even found a discarded pill on the floor.
The breakfast was not particularly special, but was enjoyable all the same. There were an acceptable amount of options for a cooked breakfast, but I noticed a definite lack of choice for a lighter/healthier breakfast.
Altogether this is a hotel with both good and bad qualities, however I believe that the staff, location and reasonable price of the Imperial make it an attractive hotel for visitors to London.
- Official Description (provided by the hotel):
- The Imperial Hotel is the flagship of Imperial London Hotels. We're proud of it for a reason. Offering breathtaking views over London's greatest public square, it reflects every ounce of our dedication to service and value. Like all our hotels, the Imperial combines a remarkable location with the great facilities and friendly service of a family-run business. At the Imperial, though, while the price remains extremely reasonable, we add an extra dash of something special. The location is remarkable, connecting guests to the rest of London in minutes. In addition to the central Atrium Bar & Cafe, facilities include a casino and a gift shop. Restaurants and cafes offer plenty of choice to families and business travellers alike. Indulge in the intriguing delights of Coffee and Candy. Enjoy a late night at the Night and Day Bar, serving classic pub fare at great prices. And relax; we've been doing this since 1837, and we know how to make your stay a restful one. ... more less
- Reservation Options:
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- Also Known As:
- Imperial Hotel London
- Hotel Imperial London