My wife, daughter and I stayed her for one night on Friday 29th of December for one night. Having viewed the hotel on line we knew it wouldnt be 5 star given that we paid 120 pounds for the night.
Once we had arrived on Friday night we were given our key to room 34 and...oh my god !!...... what an absolutely crap hole it was !!!
On entering the room we were shocked to find large blood stains on the carpets. We had requested a double bed and single bed only to find two single beds and a bunk bed which was literally fallin apart. The wooden steps were broken and the base had graffetti carvings on it with less than tasteful comments.
The decor of the room was terrible, paint falling off the walls, mold coming through the ceiling and bits of broken window sill hanging into the room.
Then we came to the shower !!! This was located in the corner of the room in what was clearly once a cupboard. My wife is not the biggest of people however she could hardly stand in this room which, incidently, also housed the toilet right next to it !!
The shower looked absolutely years old, was extremely tatty and the unit itself was falling apart. The sink unit had lime scale all over it and the taps were lose and dripping.
Due to our disgust, I challenged the receptionist stating that this was unacceptable. I was told that the only other option available was a room in the basement or another room which was located 10 minutes walk away up the road !! This would have meant sleeping there and having to walk back to breakfast the next morning !!!...totally unacceptable.
I attended the basement room to find, to my amazement, a small room with three !!!....bunk beds in it....!!!................................unbeliviable...!!
On querying this again with the receptionist, I was told that the hotel doesnt have any double beds ! On hearing this I was gobsmacked. What hotel doesnt have double beds in it ?????
After a very uncomfortable nights sleep in the basement of this hotel, we were woken by a lot of talking outside our room. On opening the door I realised that a queue had formed for the breakfast room which, pleasantly (not!) went right past our door.
Having showered in a very run down, dirty, mouldy and fusty shower cubicle, my wife, daughter and I decided to miss breakfast and go somewhere else to eat.
In summary this was an awful expereince in a terrible hotel. We stay in London every Xmas and are by no means snobs however I cant stress enough to people that they should avoid this hotel unless you are happy to stay in the most basic and dirty location there is.
This really isnt a hotel but more a a hostel suitable for groups of young kids who may not really care about decor, standards etc.......
I have contacted Travel Republic and encouraged them to remove this from their site. Please dont make the same mistake we did in booking here.
- Official Description (provided by the hotel):
- The Lords Hotel is located between Bayswater and Notting Hill in central London. Whether you are travelling alone, as a group of friends or a family on holiday, Lords Hotel is the perfect affordable choice for your London visit, offering flexible accommodation to suit everyone. Enjoy complimentary continental breakfast, friendly staff, and a relaxing environment all at an unbeatable budget price in the most fashionable part of town. You'll love our convenient location in London's heart, close to Portobello market, Hyde Park and Kensington Palace, and just a few bus stops away from the shopping delights of Oxford Street or Westfield shopping centre. Book your room now and let Lords Hotel be the launch pad for your London adventure. ... more less
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- Also Known As:
- Lords Hotel London