We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quiet rooms, good room service, poor coffee.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mercure London Bridge
Ranked #301 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 July 2012

Check in was a bonus, I arrived at 07:40 am with suiycase having emailed hotel to say I would drop it off. They had my room ready and had upgraded me so was able to freshen up before a week of meetings started.
Room is fine, nespresso machine was good. TV is small and limited channels. Big safe in room, shower was good with hot water. WiFi in room is extra, and via Orange France, worked ok and was quick, dropped off twice for about 2 minutes each time which is a pain if you work behind VPNs etc.
Room service was quick, less then 20 mins for food, food was very good, great wine selection by the glass as well.
Breakfast did the basics well without many extra frills. Probiotic drinks were welcome though.
One grip was the poor breakfast coffee. There is a big Monmouth Coffee place in Borough Market, why not source the beans from there?
Otherwise a good stay and a lot cheaper then the Hilton up the road!

  • Stayed: July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rich T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 July 2012

Many thanks for the positive comments,
I’m happy we were able to make your stay with us so enjoyable.
I hope we can welcome you back to the Mercure London Bridge Hotel again very soon.
Kind regards,
Florian Jourdhier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,013)
There are newer reviews for Mercure London Bridge
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,132 - 1,138 of 2,013 reviews

Reviewed 2 July 2012

i was back at Mercure after a long time but i didnt find it same as it was :( for ex. bed wasnt confortable i dont know why maybe the topper or matress protector because the bed must be the same and the service during the night : i ask for one set of towell at reception but no one came to bring it :(
anyway still love Mercure so i will be back soon, hope i will find it again as good as it was!

Room Tip: the priviledge room are better then clasic, worth the money
  • Stayed: June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank emy1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 July 2012

Dear guest,
I’m so sorry that you were disappointed by your experience saying with us this time.
I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, and will take necessary actions to correct the issue raised.
Kind regards,
Florian Jourdhier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2012

We enjoyed our two nights in the Mercure Southwark hotel a lot. The room was spacious (which isn't always the case when staying in London hotels), the beds comfortable. We had a quiet room at the back of the building. Although there were still renovation works going on, we didn't notice anything about it (no noise at all). The room was clean and had everything we needed. Just one remark: instead of turning the airconditioning one, why not provide sheets or thinner duvets? That would save energy and a headache in the morning (because of the continuous cold air). The staff was helpful - provided us with correct information. We didn't have breakfast in the hotel as there are plenty of restaurants/caffes in the area. The hotel is in between Southwark and London Bridge tube station which makes it easy to visit other places in London + close to one of my favourite museums, Tate Modern :-) I'd definitely recommend this hotel, the best London hotel I stayed in so far.

  • Stayed: June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sofke8868b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 July 2012

Many thanks for the review.
We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Mercure London Bridge Hotel.
I hope we can be part of your future travel plans.
Kind regards,
Florian Jourdhier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2012

We stayed here for NYE and enjoyed our stay so opted to use the hotel again. We spent two nights in the hotel and paid extra for a "privilege" room as it was not much more than a standard room. I did email the hotel as we stayed on the 7th floor for NYE and the room had a balcony - as it was my partners birthday we would have liked to have a similar room, but I believe the lift to the 7th floor was out of order and so we had a room on the 6th floor facing the main road.

The room was very spacious with a huge bed, mini bar, safe, ironing board with full size iron, flat screen tv, nespresso machine, and plenty of storage space. The room was very clean and well maintained and with the secondary double glazing you could not hear any road noise from outside. Infact, the rooms are very quiet, we certainally didn't hear any noise from other rooms or in the corridor and the bed is extremely comfortable.

The hotel location is excellent, a short walk to most places, with a few nice restaurants immediately outside. So, why only the 4 points this time when last time I had given it 5? Two reasons, on both evenings we came back relatively early to find the bar closed on both evenings, the second even had a few residents still having drinks in the bar. The Holiday Inn just up the road we walked past was still open and we would have liked a drink or two before heading to the room.

The second reason is that on our last morning we were getting dressed when the door suddenly opened. It was the maid. There was no knock on the door to warn us, the door just opened. She did apologise but we were surprised she did not knock the door first.

Overall it was another enjoyable stay in the hotel, the other staff were very good and reception kindly looked after our bags while we went out and made the most of our last few hours in London. Yes we would use the hotel again if we were visiting London.

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank GaryH_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2012

We stayed here last week for 3 nights & had a double room, on the small size, but comfortable & quiet with a delicious buffet breakfast every morning. However, as we are very dependent on WiFi we were dismayed to learn that we had to pay 20 pounds EXTRA to have it in the room, despite the fact that their web site said " there is internet access in each bedroom. Every room also offers a TV with satellite channels." The problem was that after paying extra, the Orange WiFi barely worked & I had to constantly call the desk for help. Also, dismayed that there was a hefty charge for every local call we made on the room phone - 8 pounds for a few calls. Meanwhile, one of our friends was staying nearby at ibis Styles, paying half of our room price with free breakfast, free WiFi in the room & free local calls.

If they update their system we might consider staying here again & recommending it to friends..

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ResEs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 July 2012

Apologies for not living up to your expectations.
We’ll look into things, and I hope we can welcome you back to Mercure London Bridge Hotel some time in the future.

Kind regards,
Florian Jourdhier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2012

We had a double room and it was a bit small. The air-conditioning was a bit too noisy to have some quality sleep. There were coffee making facilities, nice oat biscuits to go with your coffee and comes with a fridge which is always a plus for me. Rooms do not have free wi-fi, which was only available in the lobby.
The hotel has a gym which is good for fitness fanatics as it is accessible 24 hours. Breakfast is awesome! Bacon from the buffet spread was very good and you could also order ala carte from the menu as well.
The reception staff were very helpful and friendly and I may consider staying here if I visit London again.

  • Stayed: May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MiniBigMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 July 2012

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Alos please accept our apologies for not living up to your expectations, in relation to the noisy air con. We’ll look into things, and I hope we can welcome you back to Mercure London Bridge Hotel.
Kind regards,
Florian Jourdhier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2012

Stayed here for the Queens Jubilee weekend. Booked it early so got good deal on the price of the room. Perfect location for the river paegent! Great location for visiting tate modern, globe theatre, london eye, westminster, etc and walking along southbank. Several bars and restaurants close by. Reception staff were friendly and helpful at all times. Room was clean and comfortable. Bathroom was clean although shower/bath was a little tired. Would recommend.

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank DG123_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure-Bankside, Manager at Mercure London Bridge, responded to this reviewResponded 14 June 2012

Dear Reviewer,

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Mercure London Bridge Hotel.

Kind regards,
Greg Stewart
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Southwark
Novotel London City South
Novotel London City South
#266 of 1,072 in London
2,158 reviews
Southwark
Ibis Styles London Southwark Rose
London Bridge
Novotel London Blackfriars
Novotel London Blackfriars
#147 of 1,072 in London
2,267 reviews
Show Prices
Show Prices
Show Prices
Southwark
Holiday Inn Express London - Southwark
Southwark
Premier Inn London Southwark (Tate Modern) Hotel
Southwark
Hilton London Bankside
Hilton London Bankside
#53 of 1,072 in London
1,694 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure London Bridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure London Bridge

Address: 75 - 79 Southwark Street, London SE1 0JA, England (Formerly Mercure London City Bankside)
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#45 Green Hotel in London
#219 Luxury Hotel in London
#283 Family Hotel in London
#334 Romantic Hotel in London
Price Range: £109 - £247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Bridge 4*
Number of rooms: 144
Official Description (provided by the hotel):
Mercure London Bridge is a flagship Mercure hotel located in the centre of London. Enjoy famous nearby attractions such as Borough Market and the Shard, whilst being surrounded by nearby shops and art galleries. On entering this charming hotel, you'll sense its unique atmosphere, making you feel at home. Every detail in the hotel has been carefully considered with your comfort in mind. Experience the hotel restaurant, Marco's New York Italian, courtesy of celebrity Chef Marco Pierre White. The hotel is suited for business hotel stays in London, as well as leisure stays, with 4 flexible meeting rooms for events or conferences for up to 60 people with AV equipment and a dedicated host. Enjoy internet access throughout the hotel. Mercure London Bridge is perfectly located for some London shopping, a cultured day out or some London sightseeing, being situated on Southwark Street, only 8 minutes from Borough Market and an 11 minute walk to London Bridge Station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Travel Republic (UK), Superbreak UK, TripOnline SA, Hotels.com, Expedia, Odigeo, Ebookers, HotelsClick, 5viajes2012 S.L., Cancelon, HotelQuickly and Evoline ltd so you can book your Mercure London Bridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure London City Bankside Hotel London
Accor London City Bankside

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing