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“A difference experience”

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Mercure London Bridge
Ranked #302 of 1,067 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Halifax, United Kingdom
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A difference experience”
Reviewed 19 August 2013

I stayed at this hotel a few years ago and was less than impressed, I went as far to say I’d never stay in this hotel again. Stayed here again quiet a few times over the last six months, the choice was taking out of my hands due to work making the booking.

The hotel has improved since my previous visit, the lobby/reception has benefited a refit is now open and inviting, with a service to match. I’ve rooms are ok, adequate for a short break, functionally ok, lacking style. Always had a good nights sleep. Eat a number of times in the hotel and the food is good, breakfasts are by far the highlight.

The location couldn’t be better, right behind Tate Modern, 10 minutes walk to St Pauls and the City. The Thames is only minutes away with its vast number of competing restaurants/bars, plus a Tesco Metro is less than a minute from the hotel.

The wifi is very hit and miss, you can use the LAN cable, however there is a charge. Tried to work, however whenever staying on a higher floor the connection was very frustrating, the lower floors seem much better.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike_l8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure-LondonBridge, General Manager at Mercure London Bridge, responded to this review, 31 August 2013
Dear Mike_l8,
Many thanks for the review.
We always welcome feedback and my team and I are glad that you enjoyed you are pleased with our efforts and the changes we have made at the Mercure London Bridge.
It is great to hear that you enjoyed our breakfast buffet and restaurants, The Loft. I do agree we are in a great location and surrounded by sights including The EDF London Eye, Shakespeare Globe and The Shard to name a few.
I hope we can be part of your future travel plans.
Kind regards,
Florian Jourdhier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (221)
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Cardiff, United Kingdom
Level Contributor
278 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 16 August 2013

15 minute walk from the tube. Limited views from hotel rooms which feel functional. Warm welcome from reception staff who use iPads to register you. Reception area is very modern with fruit and sweets available. I was there on business and location was amazing......just out the ack door! Room was compact..... My fault for not asking how the blackout blind worked. I was on night shift so didn't care. Room service was prompt but burger and fries were only average

Room Tip: Ask how the blackout blinds work within the triple glazing before you get into bed
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heulwen9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure-LondonBridge, General Manager at Mercure London Bridge, responded to this review, 31 August 2013
Dear Heulwen9,
I’m glad that you had an enjoyable time during your stay at Mercure London Bridge Hotel and felt "warmed" by our welcome.
I hope we can welcome you back to the property in the near future.
Kind regards,
Florian Jourdhier
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PA
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2013

Hotel is within walking distance to the train, which is convenient for traveling. Hotel staff was helpful. Hotel rooms very nice, though could be a little bigger. Nice decor. Towel warmer and makeup mirror and clock built into bathroom mirror. Bed comfortable. A bit over priced for the space, but overall was a nice stay.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bethcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure-LondonBridge, General Manager at Mercure London Bridge, responded to this review, 31 August 2013
Dear bethcl,
Many thanks for posting your comments.
We appreciate all feedback very much and the team and I look forward to welcoming you back at Mercure London Bridge Hotel.
Kind regards,
Florian Jourdhier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2013

The location is ok, but the hotel had a weird smell and was quite small. The service was not very good and the food was just ok. They need to do some renovations in the rooms, especially in the bathrooms...mold in the shower from this price point is completely unacceptable! Overall, not happy with this hotel at all, will not go back.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RMSL722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorokan, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2013

Only 6 stories high so views are out of the question. Our room was on level 6 at the rear so view was of other walls.
Room still had that new paint smell but was OK. Room was well set out.
Lift was big enough for 2 adults & 2 bags ( don't bring the cat).
Meals were OK.
Staff were pleasant enough.
Registering on arrival & departing is done by staff using an ipad on a lounge.
Location is OK.
Would I stay there again ?.. Probably not.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aussie_couple2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure-LondonBridge, General Manager at Mercure London Bridge, responded to this review, 31 August 2013
Dear aussie_couple2013,
Apologies for not living up to your expectations. We’ll look into things, and I hope we can welcome you back to Mercure London Bridge Hotel some time in the future.
Kind regards,
Florian Jourdhier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salvador
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 August 2013 via mobile

The location of hotel is very good. In a walking distance of most attractions of city, whatever bridge you need to use it is not so far from hotel.
The room and staff were excellent.
The room was privided with a kettle so we could prepare a coffee and tea. The tea was very good, best traditional brand and there was also a very good oat bar. At front desk we could help ourselves with apple and cookies.
I have booked in advance and have got a very low rate.
Very clean, quiet, good a good air conditioning, two hair dryers, kettle, refrigerator, tv, wifi, gym. All someone needs.
The only issue we had was in the bathroom as some leaks from shower area got the floor wet after few minutes in the shower.

Helpful?
Thank Ricardo S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mercure-LondonBridge, General Manager at Mercure London Bridge, responded to this review, 24 August 2013
Dear A TripAdvisor Member,
Many thanks for posting your comments.
We appreciate all feedback very much and the team and I look forward to welcoming you back at Mercure London Bridge.
Kind regards,
Florian Jourdhier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Sao Paulo, SP
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 August 2013

It is a standard Mercure Hotel, very comfortable and at a nice neighborhood. The only negative point is that you’ll have to walk a few blocks – about 10 to 15 minutes – to get in the tube.
It is a standard Mercure Hotel, very comfortable and at a nice neighborhood. The only negative point is that you’ll have to walk a few blocks – about 10 to 15 minutes – to get in the tube.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HFB128813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure-LondonBridge, General Manager at Mercure London Bridge, responded to this review, 24 August 2013
Dear HFB128813,
Many thanks for letting us know your thoughts.
I would like to advise you that we are within very close proximity of many of London's big attractions including Tate Modern (2 min walk), Borough Market (5 min walk), St Paul (10 min walk),Tower Bridge / Tower of London (20 min walk) and both London Bridge and Waterloo stations. Apologies for not living up to your expectations.
We have recently undergone a refurbishment of our lobby area to ensure that we can continue to offer a high quality product and service well into the future. I hope we can welcome you back to Mercure London Bridge Hotel sometime in the future.
Kind regards,
Florian Jourdhier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure London Bridge

Property: Mercure London Bridge
Address: 75 - 79 Southwark Street, London SE1 0JA, England (Formerly Mercure London City Bankside)
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#45 Green Hotel in London
#222 Luxury Hotel in London
#283 Family Hotel in London
#334 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure London Bridge 4*
Number of rooms: 144
Official Description (provided by the hotel):
Mercure London Bridge is a flagship Mercure hotel located in the centre of London. Enjoy famous nearby attractions such as Borough Market and the Shard, whilst being surrounded by nearby shops and art galleries. On entering this charming hotel, you'll sense its unique atmosphere, making you feel at home. Every detail in the hotel has been carefully considered with your comfort in mind. Experience the hotel restaurant, Marco's New York Italian, courtesy of celebrity Chef Marco Pierre White. The hotel is suited for business hotel stays in London, as well as leisure stays, with 4 flexible meeting rooms for events or conferences for up to 60 people with AV equipment and a dedicated host. Enjoy internet access throughout the hotel. Mercure London Bridge is perfectly located for some London shopping, a cultured day out or some London sightseeing, being situated on Southwark Street, only 8 minutes from Borough Market and an 11 minute walk to London Bridge Station. ... more   less 
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Also Known As:
Mercure London City Bankside Hotel London
Accor London City Bankside

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