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“À night in the cold”

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Mercure London Bridge
Ranked #306 of 1,088 Hotels in London
GreenLeadersBronze level
La Londe Les Maures, France
Level Contributor
138 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“À night in the cold”
3 of 5 bubbles Reviewed 4 November 2013 via mobile

Totally not impressed by the place.
We ordered 2 rooms with 2 single beds, I received a call letting me know one of the rooms would be with a double bed. We checked in to find both rooms with double bed. Heating on 1st weekend of November still off, out room had a cold temperature of 17.5C . Executive rooms with empty fridge, not even a bottle of mineral water in the room. Shower not working properly...only positive point is the room decoration and lobby are very nicely decorated...

Stayed November 2013, travelled on business
Helpful?
Thank Pascale H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,915 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (218)
Date | Rating
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English first
Guildford, United Kingdom
1 review
1 of 5 bubbles Reviewed 3 November 2013

This is my first ever trip advisor review and unfortunately its not a good one,

I was impressed with the reception area but that is the only aspect I found to be impressive,

The room SMALL & DIRTY with a small double bed, terrible pillows with furniture and décor what appeared to be from the 1970's.
The bathroom was in a shocking state, with nice rough towels and a dirty rolled up bath mat in the corner

Clearly not a 4* Hotel
Asked to move rooms and was told that all the rooms were identical and that If we wanted more space we would have to pay for an upgrade having already paid £160 for the night I wasn't prepared to give them anymore

A refurbished Travelodge would be half the price and you would easily have double the room, comfort and a better finish

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
2 of 5 bubbles Reviewed 2 November 2013

This hotel is in walking distance from the London tube Southwark station but we suggest you to pay more and to take a superior room. The non refurbished (standard room) are really old and bathroom in bad condition. Wa had small room and a tiny ugly and old bathroom (such as real pictures from other guest who downloaded their pictures on tripadvisor - not the commercial pictures). The staff is nice and helpful.

Room Tip: take a superior room not the standard
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caroline c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west yorkshire
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 22 October 2013 credit card Amex Cardmember Review

Clean well managed and helpful staff. Bedroom adequate for length of stay. Make sure you order prior to visit breakfast and as not shown on booking!

Tubes are only a few minutes walk away together with Borough Market which has some brilliant food stalls. Restaurants and bars too are close by to the hotel. Obtaining local taxis not a problem as drive by hotel regularly.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank AmandaTD4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 19 October 2013

I stayed here on business and was amazed at the quality of the staff and the hotel, i have stayed in many places this year in many countries, and my most pleasant stay was here. That includes top hotels in paris and new york!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank darrenconah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheffield
Level Contributor
87 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 13 October 2013

The renovated hotel is just behind the Tate Modern art gallery, on the Southbank of the Thames. It faces a fairly busy road, but look beyond that to The Globe Theatre, The Shard, the markets, and Southwark Cathedral. Its on a popular bus route (RV1) which also takes you to Tower Bridge and The Tower of London in one direction, and to the National Theatre, Festival Hall, Waterloo and across to Covent Garden in the other. If you get the right exit from London Bridge tube, that is handy, or alternatively Southwark tube isn't too far away.

The lobby has sweets galore, cookies and fruit - and a relaxed modern vibe. Staff were efficient.

The rooms vary in size - for the latest visit I booked two rooms - and both were good - one had a bath, the other a modern shower. All were spotless, and the carpet still smells new!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank keitharrowsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure London Bridge

Property: Mercure London Bridge
Address: 75 - 79 Southwark Street, London SE1 0JA, England (Formerly Mercure London City Bankside)
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#44 Green Hotel in London
#222 Luxury Hotel in London
#283 Family Hotel in London
#334 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure London Bridge 4*
Number of rooms: 144
Official Description (provided by the hotel):
Mercure London Bridge is a flagship Mercure hotel located in the centre of London. Enjoy famous nearby attractions such as Borough Market and the Shard, whilst being surrounded by nearby shops and art galleries. On entering this charming hotel, you'll sense its unique atmosphere, making you feel at home. Every detail in the hotel has been carefully considered with your comfort in mind. Experience the hotel restaurant, Marco's New York Italian, courtesy of celebrity Chef Marco Pierre White. The hotel is suited for business hotel stays in London, as well as leisure stays, with 4 flexible meeting rooms for events or conferences for up to 60 people with AV equipment and a dedicated host. Enjoy internet access throughout the hotel. Mercure London Bridge is perfectly located for some London shopping, a cultured day out or some London sightseeing, being situated on Southwark Street, only 8 minutes from Borough Market and an 11 minute walk to London Bridge Station. ... more   less 
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Also Known As:
Mercure London City Bankside Hotel London
Accor London City Bankside

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