The lobby and common areas looked great, the staff was welcoming. Then we got to our room, it was in need of a refresh but looked reasonable.
The bathroom, on the other hand, had paint peeling from the ceiling, mould on the shower head, dirty grout and even some rust in the bathtub. Not a place you want to relax in.
After talking to the staff, they switched us to another (upgraded) room, which was better. Still in need of a refresh, but cleaner.
So, top marks for the staff, not so much for the rooms.
- Official Description (provided by the hotel):
- Mercure London Bridge is a flagship Mercure hotel located in the centre of London. Enjoy famous nearby attractions such as Borough Market and the Shard, whilst being surrounded by nearby shops and art galleries. On entering this charming hotel, you'll sense its unique atmosphere, making you feel at home. Every detail in the hotel has been carefully considered with your comfort in mind. Experience the hotel restaurant, Marco's New York Italian, courtesy of celebrity Chef Marco Pierre White. The hotel is suited for business hotel stays in London, as well as leisure stays, with 4 flexible meeting rooms for events or conferences for up to 60 people with AV equipment and a dedicated host. Enjoy internet access throughout the hotel. Mercure London Bridge is perfectly located for some London shopping, a cultured day out or some London sightseeing, being situated on Southwark Street, only 8 minutes from Borough Market and an 11 minute walk to London Bridge Station. ... more less
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- Also Known As:
- Mercure London City Bankside Hotel London
- Accor London City Bankside