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“Fantastic incredible friendly service.”
Review of Mitre House Hotel

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Mitre House Hotel
Ranked #536 of 1,076 Hotels in London
Reviewed 20 April 2014

We recently stayed here and can't thank the friendly staff enough for a most welcoming stay. They were more than helpful on more than one occasion. Excellent customer service. The breakfast was a welcoming change from being overloaded with a full traditional full English. The quality of the bacon was noted by myself and my husband.

The hotel is close to Paddington Station and Underground which is very handy. Lots of restaurants nearby and the friendly staff were more than happy to recommend some of their favourites. The owner/manager was a fantastic, vivacious gentleman full of tips and immense energy. Will definitely stay again.

  • Stayed: April 2014
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1  Thank BeccaB171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mongolianeye, Manager at Mitre House Hotel, responded to this reviewResponded 21 April 2014

wow!, Thanks for that!

when we receive complimentary comments like that and the previous great reviews it gives us all a lift and inspires us to give more.

we have been in this business long enough to know that we can't please everybody all the time but to at least please our guests enough to receive high praise in public gives us the confidence to continue our policy of treating our guests with respectful friendliness that chain hotels do not encourage.

Michael Chris (manager)

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241 - 247 of 657 reviews

Reviewed 18 April 2014

Well positioned to Paddington station. We were pleasantly surprised how nice the hotel was for a 2* staff very friendly and helpful, arrived early but our room was ready and very nice with a comfortable bed. On checking out they stored our luggage for the day and when we returned to pick it up they made us a cup of tea free of charge. Could not fault our stay and would highly recommend this hotel.

Stayed: April 2014, travelled with friends
1  Thank Lynne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

Clean friendly hotel, stayed three nights rooms clean beds comfy, breakfast was lovely staff very friendly and helpful, very close to Paddington station so very close and easy to get to all the sights.

Stayed: March 2014, travelled as a couple
1  Thank MozzerUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2014

Its our 2nd at Mitre and we thoroughly enjoyed our wonderful stay. The rooms are fine, breakfast good and friendly staff continue to provide great service, especially shout to receptionist; Helena providing prompt and efficient service. It could not be better!

Mitre is also 5 mins to train at Paddington and its so convenience to move around.

Hope to make yearly trip to London and continue to stay Mitre. Keep up the good work and wish you and staff a healthy and prosperous New Year!
cheers
ross

Room Tip: The rooms we stayed recently a bit small maybe because its adjoining for family of 5. Request for n...
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  • Stayed: December 2013, travelled with family
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3  Thank Rossni A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

The Mitre House Hotel is very close to Paddington station and definitely good value for money compared with other hotels in the area. It also has a lift so you don't have to lug your cases up the stairs (unlike other places in the area). It also has its own bar as well which a lot of other hotels nearby don't have.

The room was more than adequate and I think it's fair to say the only downside for us was breakfast. The breakfast room was nowhere near big enough for the amount of people staying in the hotel so it was all quite chaotic. There was no continental buffet to help yourselves from (quite unusual these days) so you had to wait until one of busy waitresses finally got to you. Both mornings we asked for the traditional English breakfast with fried egg (both days it came with poached) and to our surprise the traditional English breakfast came without sausage. I have attached a picture of what we actually received.

But if you are just looking for somewhere cheap to stay near the centre of London then it is quite convenient.

  • Stayed: November 2013, travelled with family
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1  Thank Author007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

Requested a quiet room when booking and they delivered. My room was ready upon arrival at 10AM very much appreciated after a long flight.
Staff is very pleasant and helpful. Proximity to Paddington Train station was wonderful. Took the Heathrow express to and from the hotel.
Restaurants nearby very good especially Indian and Greek restaurant on London Rd. Excellent value to the money.

Room Tip: Rooms at the back are quiet.
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  • Stayed: November 2013, travelled solo
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1  Thank Virginia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

We booked a hotel close to this but only stayed there an hour before moving to the Mitre House Hotel which was much better it was really good value for money, in a great location with comfortable rooms that were clean. The staff were very friendly and helpful.

  • Stayed: November 2013, travelled as a couple
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1  Thank FionaM G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mitre House Hotel

Address: 178-186 Sussex Gardens, London W2 1TU, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Free Breakfast Free Parking Suites
Hotel Style:
Ranked #536 of 1,076 Hotels in London
Price Range: £73 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mitre House Hotel 2*
Number of rooms: 70
Official Description (provided by the hotel):
Set in a prime location just north of Hyde Park. Served by 2 underground stations, Paddington and Lancaster Gate just a few minutes walk away. Old style architecture but with comfortable, clean and secure rooms. Staffed 24 hours a day this well established hotel is an independent hotel designed for individuals. Lift access to all floors and a free car park (20 spaces) based on a first come basis in front of the hotel. English Breakfast. Bar and piano lounge. ... more   less 
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Also Known As:
Mitre Hotel London

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