Stayed here in February 2014 with my two sisters, a birthday trip for myself to see a show. Hotel is very worn and dated but couldn't fault the cleanliness. Reception staff very good,very helpful and friendly, breakfast staff could bear some training in hospitality and how to stay off your mobile whilst at work! We were in a triple room, three singles, one bed broke the first night when sat on but it was dealt with quickly and efficiently. The location more than made up for anything else, close to tube, Paddington, and never more than a few stops to the sights, we didn't go to London to spend time in our room so it was a more than adequate base with a clean bed to sleep in. Would stay here again.
- Official Description (provided by the hotel):
- Centrally Located Hotel housed within an Edwardian-style building. ... more less
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- Also Known As:
- Norfolk Plaza London
- Hotel Norfolk Plaza