Worst place I have ever stayed. Staff ignorant and unhelpful. Beds ancient and of dubious cleanliness. Carpets horrendous and certainly not for bare feet. Tea came begrudgingly at "breakfast table" and was luke warm. They wouldn't serve cooked breakfast ten minutes before end of breakfast time, despite it being paid for. There was no cutlery or bowls available. Probably the "staff" had to run off to another workplace. Intermittent fire alarm. pillows of doom. lift of eternal waiting.. I should have known better but got swayed by a laterooms deal. Burn the place down for the insurance and do us all a favour.
- Official Description (provided by the hotel):
- Centrally Located Hotel housed within an Edwardian-style building. ... more less
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- Also Known As:
- Norfolk Plaza London
- Hotel Norfolk Plaza