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“Great location for tube into city”

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Grange Strathmore Hotel
Ranked #504 of 1,077 Hotels in London
Reviewed 31 October 2013 via mobile

Room 007 (yes 007) was in the basement and very, very small. Too small for two people, could not get into bathroom if the very tiny cupboard door was open. No hanging space in the wardrobe whatsoever, breakfast was ok, but only two pots of milk in our room, until I requested more by way of leaving a note on the bed, as reception failed to act on my request, we then had at least 12 pots?

  • Stayed: October 2013
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Thank 315bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickM_GH, Public Relations Manager at Grange Strathmore Hotel, responded to this reviewResponded 2 January 2014

Dear 315bob,

Thank you for your feedback and please accept our apologies for any shortcomings in the level of service we provided to you on your recent visit. I have sent you a private message and look forward to the opportunity of welcoming you back again soon.

Kind regards

PatrickM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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381 - 387 of 788 reviews

Reviewed 30 October 2013

Lovely hotel, excellent location but miniscule rooms. I had a double room on the top floor. It was clean and comfortable but so small you had to crawl over the bed rather than walk around it and it was claustrophobic. There was no bath, only a shower. Wifi was available at an extra charge. The TV had basic channels plus some films at an extra charge. Despite the fact that they knew I was staying with a young child it came on straightaway to a porn channel. Continental breakfast was average, leathery toast and wet ham. There was a fruit platter which was pretty much empty when I arrived at 7:30am. Next time I wouldn't bother with breakfast, it wasn't worth the money, but I would stay in the hotel again.

  • Stayed: October 2013, travelled with family
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1  Thank Helen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

Plus sides: excellent location, very quiet setting opposite a lovely private garden, loads of sights around (Royal Albert Hall, museums, ...), tube station nearby, nice toiletries.

Negative sides: I had a single room so small it was almost silly! Grouting in bathroom was aged & no very nice. The cleaning people did not turn up to the room until 3 pm ... at which point I was back in the room. What on earth? Breakfast was so-so; the staff forgot to bring our toast!

  • Stayed: October 2013, travelled with family
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1  Thank bellebretagne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickM_GH, Public Relations Manager at Grange Strathmore Hotel, responded to this reviewResponded 3 January 2014

Dear Bellebretagne,

Thank you are choosing to stay with us on your recent trip.

I am sorry to hear that we did not fully satisfy your expectations. We have sent you a private message and would welcome the opportunity to restore your faith in our group when you next return to London.
I was pleased to read your positive comments regarding the hotel, its location and our toiletries; which are bespoke to Grange Hotels, using only natural oils and are paraben free.

Thank you again for your valuable feedback.

With kind regards,

PatrickM

Digital Communications Team

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Reviewed 27 October 2013

This hotel is an excellent little find and could easily be missed. It is very inkeeping with its history, previously being the home of the Earl of Strathmore!

As you can imagine this gives it a certain character so if you want modern this is not for you. This being said the hotel has undergone a very tastful refurbishment, Its been done very well.

It is a very good cost level for what you get and I would thoroughlt recomend. I have recomended to a colleague and he now wont stay anywhere else which probably says it all.

I have read some negative comments on noise and size of rooms, this is London!! It never sleeps and size is money, so if you want a quiet large room you need to go elsewhere or go VERY EXPENSIVE!

Room Tip: Probably go for the higher side as will be a little quieter.
See more room tips
  • Stayed: July 2013, travelled with friends
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1  Thank Seran T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

helped me out with a very fair deal for a last minute booking. staff very freindly and heplful,location perfect for the albert hall,museums etc,comfortable and spotlessly clean room.
how a hotel should be.

  • Stayed: October 2013, travelled solo
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1  Thank 156mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

Allocated room wasn't ready when we arrived at about 2.30pm, however we were given a family room straight away instead which was more than enough room for us both. Lovely and clean room and bathroom. For a family room there was only a small wardrobe with 10 hangers. In the bathroom there was hardly any room to put our toiletries around the sink. No Wi-Fi in room.
The hotel is in a good position very close to Gloucester Road tube station and the Jubilee line. Best to get an all day ticket for £7.30 each which lets you travel on the tubes or buses within wide zone 1 & 2. Walking distance to the Royal Albert Hall and even Harrods if you feel energetic.
Continental breakfast was provided in our booking, but you can have a cooked breakfast if you wish for £6 extra.
Overall lovely looking hotel, very nice and clean, with attentive staff.

  • Stayed: October 2013, travelled as a couple
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1  Thank IHStockport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

Nice looking hotel, apparently the former London residence of the Earl of Strathmore.Within a 2 min walk of Gloucester road underground station, so really handy.
I drew the short straw in getting a TINY single room - so tiny, it was impossible to sit straight on the loo - how tiny is that ??? Beautifully furnished, but I have honestly never stayed in such a small room.
English breakfast was included and this was fine.
The noise from the nearby main road was loud, despite asking for a quiet room.

Room Tip: 1. Don't get a single room 2. Get a quiet room away from the front of the hotel
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  • Stayed: October 2013, travelled on business
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1  Thank ceb346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickM_GH, Public Relations Manager at Grange Strathmore Hotel, responded to this reviewResponded 3 January 2014

Dear Ceb346,

I am sorry to read your comments regarding your guest room. Our rooms do vary in size due to the nature of the building; however after recently refurbishing the hotel, all of our rooms are decorated and furnished to the same high standards.

The hotel is situated on a very quiet street with three aspects: on a one-way residential street facing private gardens and another overlooking a private mews. We are sorry if your considered the location to be noisy.

Thank for sharing your comments with us and we do hope to see you back again soon.

With kind regards,

PatrickM
Digital Communications Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grange Strathmore Hotel

Address: 41 Queen's Gate Gardens, London SW7 5NB, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#318 Luxury Hotel in London
Price Range: £79 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grange Strathmore Hotel 4*
Number of rooms: 70
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Also Known As:
Grange Strathmore London
Hotel Grange Strathmore

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