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“Little gem”

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Grange Strathmore Hotel
Ranked #501 of 1,068 Hotels in London
Kelowna, Canada
Level 6 Contributor
212 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Little gem”
Reviewed 14 January 2014

My husband and I spent three days here during a recent trip to Europe. The hotel itself is charming and the staff was extremely helpful. This is a London hotel-the room was quite small with a very tiny closet which made unpacking out of the question. It just wasn't a big deal. We grabbed things from the suitcase as needed and as a result there was no mad scramble trying to find everything on the morning we checked out. The elevator was the smallest I have ever been in. Not for those with a fear of small places.

Room Tip: The rooms get smaller the higher up you go.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Melody P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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753 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
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English first
Melbourne, FL
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 January 2014

First the room, when I read they were small, I didn't pay much attention; however, they are SMALL! You literally have to wait for your partner to pass to walk around the room and the shower is literally only big enough for one. (However the hotel has larger rooms and, if you get one, there's a lot to be happy about.) The bed is super comfortable, not something I've always found in Europe, and although too small, the water pressure in the shower was great with plenty of hot water. The continental breakfast was good enough that it was all you'd need to start your day.

On the other hand, the reason I rated this hotel average is the staff. If they'd been more helpful, more familiar with the area, more friendly/welcoming, I would've given it a higher rating! For whatever reason, all of the staff, except a few members working in the dining room, were from Hungary. Now, I don't care where your from if you do your job, but this staff was unable to assist you if you were looking for recommendations, they would Google "good restaurants" for example. Also I didn't feel as if they knew how to treat people in a way that made them feel welcome. At one point I decided to Google my own information only to have a staff member rush over, reach over my shoulder, and click on a new page, informing me that he basically didn't want me to lose his search...really? Are you supposed to be surfing the net when you're working? Also only so many people can go up in the elevator and the way that they'd inform you of that bordered on rude.

Location was great, very near the underground which will get you anywhere you want to go, not to mention close to Harrod's, Hyde Park, the post office...overall, if we'd had a bigger room and the staff had been more welcoming and more informed, I would recommend this property more highly.

Room Tip: Room 414 was the one we occupied, size does matter in this case, being quite near the elevator (in c...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SuzieSparkles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New forest
Level 6 Contributor
159 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 10 January 2014

This is a very pleasant hotel, in a historic building, very close to the Natural History Museum, Science Museum, Royal Albert Hall, the Royal Geographical Society and Imperial College. The entrance decor is very grand, with pleasant welcoming staff. The rooms are well furnished, the bed very comfortable. The breakfast room was airy, and breakfast good. Having stayed on my own in a number of hotels in this area, for business, this is by far the best. I recommend it for a business stay, rather than pleasure, because the rooms are quiet small - my room was small for one and I was kindly upgraded to a double! I will definately stay at this hotel again next time I am in London.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank OwlNewforest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 January 2014

Lovely building, reasonable hotel conversion. Stayed 7 nights, first night in a tiny room, too cramped for us so we were kindly relocated to a more spacious basement room, one with a wardrobe and a sofa. Between 4 and 5am the laundry truck "dropped" the laundry bags over the fence onto the basement ground with loud thuds, so consequently no alarm clock needed. They only had to be told once, but that's not my job! The air conditioning was not good (yes it's winter but a/c was required) until one of the concierge staff kindly "cleaned the filter!" I expect a four star hotel to have face cloths/flannels in the bathrooms and only a small thing but I had to ask housekeeping for tissues. Breakfast was included, but after two attempts we chose a 1000 x better breakfast at Garfunkels near the tube station. Definitely a 3 star hotel

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomBailey2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
1 review
Reviewed 7 January 2014

Only about 3 minutes walk fom the nearest underground station (Gloucester Road), the Grange Strathmore has a charming welcoming atmosphere and staff who are a credit to both their employers and the hospitality industry.

All things considered, my stay there was not only relaxing, but also exceptional value for money.

I look forward to my next visit.

Stuart F

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bracknell
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 January 2014

This hotel is a smaller one in The Grange Hotel chain but I prefer it.
The staff are exceptional and very welcoming, the rooms are very spacious & clean.
We went to a concert in Earls Court, you can get the tube - one stop away or walk along the A4 which is what we did on our return.
The food was good, atmoshphere very nice, relaxing hotel. Full of history and beautiful paintings. Quite a stately hotel.
Highly recommend.

Room Tip: No noise from main roads, all rooms are good. Great nights sleep & blackout curtains are excelle...
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  • Stayed December 2013, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manhattan2Bracknell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 December 2013

The location at hotel is perfect, Near by have a undergroud station - Glouchester road and south kensington. The hotel is good, but rooms are small, wi-fi connections is chargable and no safes at the rooms. Generally breakfast is delicious and тhe hotel staff was courteous.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grange Strathmore Hotel

Property: Grange Strathmore Hotel
Address: 41 Queen's Gate Gardens, London SW7 5NB, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#316 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grange Strathmore Hotel 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Grange Strathmore London
Hotel Grange Strathmore

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