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“Excellent value for London” 4 of 5 bubbles
Review of London Marriott Hotel Kensington

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London Marriott Hotel Kensington
Ranked #246 of 1,089 Hotels in London
Certificate of Excellence
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Excellent value for London”
4 of 5 bubbles Reviewed 19 February 2014

The location is terrific- close to museums, Harrod's, Chelsea stadium, and lots of great restaurants. The hotel has packages where, if you prepay with the 250 pound deal, you get free wifi and breakfast. The breakfast is excellent- buffet with mushrooms, tomatoes, bacon, sausages, eggs, omlettes, lots of fruit options, and lots of bread options. The rooms are small (like most in London) but have the key business features- great wifi, cab access, and iron. Blankets are cozy and the mattresses pretty basic. Excellent value for London.

Room Tip: Prepay for great value.
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  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BeeNBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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New York
Level Contributor
490 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 bubbles Reviewed 12 February 2014

This is a well located hotel with generally good service. The restaurant is better than average for a hotel. Rooms themselves are on the small side and somewhat dark but quiet; interiors could use an update and some furnishings seem not that clean or in good repair. Baths are well maintained and the bedding is quite nice. The spa is horrible and not worth the time.

Room Tip: Rooms that face the side are quieter
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  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FrequentTripster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at London Marriott Hotel Kensington, responded to this review, 18 February 2014
Dear FrequentTripster
Thank you for taking your time to review the Marriott Kensington. I am glad that you enjoyed our restaurant and appreciated our location and service. I am happy to let you know that our gym facility is currently being renovated and we expect it to be open within the next quarter. We look forward to welcoming you back in the future.
John Laird
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 10 February 2014

I stayed at this hotel with colleagues for five nights with colleagues. Overall it is a nice hotel with good, friendly staff. The location was convenient for proximity to our offices. However, it isn't the closest hotel if you are looking for access to tube stations. There are plenty of restaurants within a 15 min walk. Quite pricey while we were in town.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank thegloberover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 4 February 2014

Myself and my wife staye4d at this hotel on 1st November 2013 for 2 nights when in London on business and extending into a leisure break.
I must say that all of the staff were extremely friendly and made us feel very welcome.
The room was fantastic, although they forgot the feather free request which did disapoint slightly.
Also, as a silver elite member of marriott, I usually get upgraded to the executive lounge as well as upgraded rooms. This was not the case on this occassion, which was the only spoiler for the trip.
I would however recomend this hotel to anyone that asks.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ross2382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 27 January 2014

Stayed at the Marriott Kensington for 2 nights on a recent business trip. Nothing really special about the place - rooms are rather large for London but a bit tired (esepecially the bathrooms). Location is mediocre, other than it is very near to a tube station on the Picadilly line which runs right to Heathrow. Otherwise, it is a rather long haul to the City or to the center of London. Not much to walk to in the area either. There is a very small fitness center (small room with 2 treadmills, 1 elliptical, and 2 bikes) but no pool. It is convenient to have a Starbucks in the lobby, but I didn't visit the restaurant.
One irritant was that it was difficult to get taxis as there is no taxi stand at the hotels and the concierge had to run out on the street to try to track one down (A for effort on this). I should mention that the rate was reasonable for a business hotel in london (200 pounds).

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Zenon30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at London Marriott Hotel Kensington, responded to this review, 29 January 2014
Dear Zenon30
Thank you for taking the time to give your feedback on the Marriott Kensington. I am happy you found us good value for a business hotel in London and I am pleased to update that the new gym facility will be open within the next quarter. Thank you for choosing Marriott, we look forward to welcoming you back to Kensington.
John Laird
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
Level Contributor
172 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 23 January 2014

This has become my usual place to stay in London. Conveniently located midway between two tube stations (and an easy, eight minute walk from each), the rooms are comfortable and quiet. The informal lobby café and bar provide wonderful service, a nice buffet breakfast, decent hamburgers and excellent latte. There is also a large variety of restaurants (as well as supermarkets and Boots drugstores) surrounding the nearby tube rations. Even with all this, the best part is the extremely gracious and professional front desk staff that really seems to want to help. Requests for things such as extra towels and replacing a non-functioning light bulb were responded to very quickly.

That said, this is not a hotel for people who want cutting edge decor, a romantic atmosphere, an elegant neighborhood, a fancy restaurant or fashionable shops. The hotel exterior is unattractive and uninviting, the rooms are a little dated, the mattress was mildly uncomfortable and while my room was clean, one of the telephones was not.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Duxburygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, Virginia
Level Contributor
354 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 bubbles Reviewed 23 January 2014

Although some things at breakfast used to be free and are now charged for...that's life..right?....this hotel is still a favorite in London...very convenient for us to tube etc....we are Platinum members so nice upgraded room. Service is excellent.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BonVoyage555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about London Marriott Hotel Kensington

Property: London Marriott Hotel Kensington
Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#179 Family Hotel in London
#184 Luxury Hotel in London
#220 Romantic Hotel in London
#224 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — London Marriott Hotel Kensington 4*
Number of rooms: 216
Official Description (provided by the hotel):
Discover sophisticated comfort at the London Marriott Hotel Kensington. Set in an ideal location, our hotel offers easy access to London's most celebrated landmarks, including Hyde Park, the Natural History Museum and Kensington Palace. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Priceline, Hotels.com, Odigeo and Superbreak UK so you can book your London Marriott Hotel Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott London
London Marriott

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