I had stayed at the Columbia in 2004 and found it old fashioned but adequate. After reading Trip Advisor reviews I thought it was worth a return visit. This time I stayed 6 nights from 13 September 2013.
I arrived around 11PM and the friendly desk staff advised in that I was in room 408 but I would need to use the service lift as the main lift was being repaired. The Columbia is a rabbit warren which resulted in a trip downstairs to ask that I be shown where my room might be. I stayed 6 nights and after the third night it was obvious I was sharing my bed with bed bugs. Upon notifying the front desk I was moved to room 406 where I was again bitten. None of the reviews I read had prepared me for this or the fact that the floor boards creaked so badly that it was impossible to sleep until everyone had returned to their rooms. People walking around their rooms meant that you heard every movement and the resultant creaky floorboards kept everyone awake. If your booking included a cooked breakfast you had to request it as you made do with a basic Continental breakfast otherwise.
I won't be returning. While the staff tries hard the bug problem needs to be urgently addressed. It is now October 8 and after spending a fortune on chemist remedies and a visit to my doctor upon returning home I am still itching.
Overall the Columbia needs a good fumigation and a big overhaul to overcome the floor problem and the thin walls. I would advise staying elsewhere
- Official Description (provided by the hotel):
- The Columbia Hotel is an independent, family-run budget hotel in Lancaster Gate, London. We aim to provide guests with modern day comforts whilst ensuring that the character, elegance and charm of the original Victorian property is retained. The Columbia Hotel is in an ideal location for visitors looking to explore London. The hotel overlooks Hyde Park and Kensington Gardens providing guests with instant access to two of London's greatest open spaces. Situated less than one mile from Marble Arch, there is quick and easy access by several bus routes and underground stations to city business centres, theatres, shopping and tourist attractions. Paddington Railway Station with the Heathrow Express train service is a short walk away. ... more less
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- Also Known As:
- The Columbia Hotel London
- Columbia Hotel London
- Columbia London