First, I would like to mention that I had no choice in staying at this hotel. I went with a school group and the school picked the hotel. We were a group of 30 and they spread us apart all over the hotel instead of putting us together like the school requested.
The website claims this is a family hotel. I do not recommend bringing your kids here, unless you want them to be around rude, loud, and drunk hotel guests AND staff.
Pros: Location - Close to Lancaster Gate and Queensway stations, close to shops and resturants on Queensway.
Cons: Everything else! Look at the pics!
Service/Staff: One word: rude. The staff actually would ignore us and when we did ask for anything, would yell and scream at us and try to get us in trouble with our professor. We had to remind them several times that we were guests and not their children (we are all over 18). I accidently locked myself out of the room and they told me there was no extra key to let me in. Most of the yelling nad screaming came from the night manager, who I believe has anger management issues and is not mentally stable. The resturant staff was also very rude.
No amenities: no microwaves or no fridges (might be expected for the price), breakfast made me throw up twice, some of the students thought it was ok
Noisy: Everything creeks - floors, doors, plumbing, beds, and elevators when they are working, walls are paper thin so you can hear everything going on in the near rooms, you will not get a good night's sleep
Cleanliness: Look at the pics. It speaks for itself. The beds are hard, the sheets and towels are stiff, the rooms are moldy. None of the linen or towels smelled clean.
Rooms: beds were hard, room was cold, and the bathroom did not have any hot water on certain days, toilets worked whenever, (this was a problem for many hotels, has something to do with the Thames river pump)
- Official Description (provided by the hotel):
- The Columbia Hotel is an independent, family-run budget hotel in Lancaster Gate, London. We aim to provide guests with modern day comforts whilst ensuring that the character, elegance and charm of the original Victorian property is retained. The Columbia Hotel is in an ideal location for visitors looking to explore London. The hotel overlooks Hyde Park and Kensington Gardens providing guests with instant access to two of London's greatest open spaces. Situated less than one mile from Marble Arch, there is quick and easy access by several bus routes and underground stations to city business centres, theatres, shopping and tourist attractions. Paddington Railway Station with the Heathrow Express train service is a short walk away. ... more less
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- Also Known As:
- The Columbia Hotel London
- Columbia Hotel London
- Columbia London