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“Exceeded all my expectations” 5 of 5 bubbles
Review of Thistle Euston

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Thistle Euston
Ranked #248 of 1,089 Hotels in London
Certificate of Excellence
Wrexham, United Kingdom
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Exceeded all my expectations”
5 of 5 bubbles Reviewed 7 April 2014

We spent just one night at this hotel and the experience was wonderful. The welcome from the reception staff was very warm, who provided my granddaughters with current Hello Kitty and Princess magazines. Breakfast, although busy, was fantastic and the restaurant staff couldn't have been more helpful. I would thoroughly recommend this hotel and will certainly use it on our next trip to London. It's proximity to Euston station is another plus in its favour.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Glen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, General Manager at Thistle Euston, responded to this review, 8 April 2014
Dear Glen,

Thank you so much for your 5* review of the Thistle Euston Hotel.

I am so pleased you enjoyed your stay with us and that your grand daughters liked their little gift, we can all appreciate trying to keep children occupied can be a big job so anything we can do to make it easier.

We look forward to welcoming you back in the very near future.

Kind regards,

Steve Cane
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,947 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (669)
Date | Rating
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English first
Cannock, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 6 April 2014

hotel was very nice stayed here for 2 nights very close to euston station.can use the underground as well. taxi to trafalgar square was £10 the breakfast was amazing all you could eat and more. used the bistro 43 very nice meal. went to the tower which was amazing and then straight onto the thames cruise boat i loved it.went to see phanton at h m threatre the seats are so uncomfortable he put us off but good show.

Room Tip: on level 1 room 145 not good view but still great room
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Louise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, General Manager at Thistle Euston, responded to this review, 7 April 2014
Dear Louise,

I was delighted to read you enjoyed you weekend break with us here at the Thistle Euston Hotel, by the sounds of it you really did manage to cram a lot of activities in to make it a fab weekend.

Thank you for all your feedback and we hope you will choose Thistle Euston Hotel for your next action packed London break.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whaley Bridge, England, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 6 April 2014

Ideally situated close to euston station and many places to have something to eat and drink this is a very pleasant hotel to stay in. A very good selection of foods available from continental to full English at breakfast and a good breakfast period time at weekend from 7am till 11am so you can get a decent lie in without worrying about missing your breakfast. Staff very friendly and helpful with plenty of knowledge in both the surrounding areas and further boroughs. Hotel room are roomy enough with good storage space, in-room facilities etc. the bathrooms are on the very small size and we had an issue with the shower door not closing causing water to food onto the floor, luckily this was tiled but does cause a slip hazard. The only down side we found to this hotel was there were only 2 lifts to service 362 rooms over 4 floors, they were very slow and only held a max of 630kg which is supposed to be 8 people but that is only if all 8 people are children all under the age of 5 and don't weigh more than a piece of luggage. If you had any more than 3-4 people in the lift it was overweight and would not operate and on a busy day there is a lot of people queuing, if you are disabled this does cause an issue with having to keep waiting for a lift that you could actually use. It seems as if the lifts were a last thought when the hotel was built but overall a nice place to stay just be prepared to use the stairs regularly.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, General Manager at Thistle Euston, responded to this review, 7 April 2014
Dear Susan,

Thank you for your recent review of the Thistle Euston hotel. I was delighted to read you enjoyed your stay and hopefully we will be welcoming you back very soon.

I have shared your comments with the management team and we will look to implement changes to increase the service level we currently offer.

Thanks again for your valued feedback

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

I stayed in this hotel for 3 nights on business and was very happy with all aspects of the service and facilities.

The hotel is approx 200yards from Euston station and has easy access to tube, bars, restaurants etc.

I stayed in an Executive room, which was extremely well appointed and also gave me access to the VIP dining room for breakfast, which is much nicer and quieter than the main buffet area.

The reception and concierge staff were very friendly and efficient. Room service was speedy, hot and good quality.

Free WIFi is provided throughout.

I would definitely recommend the hotel to business and lone travellers, as it is safe.

Room Tip: Definitely upgrade to Executive
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 405LisaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, General Manager at Thistle Euston, responded to this review, 7 April 2014
Dear Lisa,

Thank you so much for your 5* review of the Thistle Euston Hotel.

I could not agree more that our Executive King rooms are well worth the upgrade be it for a weekend break or business stay the additional space and amenities really make they stay that little more enjoyable.

We hope you will be coming back soon to visit us!

Thanks again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 4 April 2014 via mobile

Had a pleasant stay for work purposes. Nice modern and clean hotel. 2 minute walk from Euston station. Contemporary decor. Decent breakfast. Got a good deal via hotel direct as a 'hidden gem' hotel £90 b&b, bargain!

Stayed July 2013
Helpful?
1 Thank Spinksfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, General Manager at Thistle Euston, responded to this review, 7 April 2014
Greeting from London,

Thank you for your recent Tripadvisor review regarding your stay with us in July.

We look forward to hopefully welcoming you back to the Thistle Euston in the near future.

Many thanks
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Cheshire
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 4 April 2014

Great location behind Euston station - convenient for trains - but adds a bit of a walk to shops / restaurants.

Check-in took a couple of minutes but staff very friendly and received complimentary fruit juice.

Room small but well furnished and clean. All conveniences that would be expected.
View from window just of a wall about 15ft away - but this is central London.

Breakfast excellent (varied and good quality fresh food) and again - great friendly service.

Check out hassle free.

If you were travelling with kids there is a park next door (play area / field / basketball court)- which is a good amenity for this area.

Room Tip: Ask for one with external window.
See more room tips
  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ajn11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, General Manager at Thistle Euston, responded to this review, 7 April 2014
Dear Guest,

Thank you for your review form your recent stay with us here at the Thistle Euston Hotel.

I was pleased to read you enjoyed your stay and thanks you for the feedback.

We look forward to welcoming you back to the Thistle Euston in the very near future.

Many thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 April 2014

Popped into the Thistle for a glass of wine (or two) with colleagues. A nice glass of Sauvignon to end the day. The bar staff, especially Weronika provided very friendly and efficient service in the bar. Thank you!

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, General Manager at Thistle Euston, responded to this review, 7 April 2014
Dear Jeff,

Thank you for taking the time to give us such a glowing review. We hope you will be popping in again soon, your Sauvignon will be waiting.

Thanks again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Thistle Euston

Property: Thistle Euston
Address: Cardington Street, London NW1 2LP, England
Phone Number:
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#127 Business Hotel in London
#142 Family Hotel in London
#184 Romantic Hotel in London
#186 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Thistle Euston 4*
Number of rooms: 362
Official Description (provided by the hotel):
A fantastic hotel for business travellers and people on the move. Whether you're in London for business or pleasure, Thistle Euston is one of the few hotels near Euston Station making it the ideal hotel for overnight or longer stays. At Thistle Euston, we have 362 newly refurbished bedrooms, including Standard, Deluxe and Executive rooms, and 10 meeting rooms, the largest seating 100 people theatre-style. Business guests now also benefit from a new meet-and-greet point, a break-out area featuring high tables with laptop sockets and Costa coffee at a touch of a button. ... more   less 
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Also Known As:
Thistle Euston London
Thistle Euston Hotel London

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