Our visit to London was to celebrate birthdays and engagement. I contacted the hotel prior to travelling and they upgraded our rooms and put flowers, chocolates and hand written greetings cards in the room. It was a lovely touch and greatly appreciated! Room lovely and clean, comfy bed, brill breakfast. Great location 2-3min walk from Euston station.
Had a couple of hiccups as we booked with a company offering late check out and 25% off food and drinks. Went out exploring on our last morning (before hand I spoke to a lady on reception to confirm their system showed our 2pm check out time instead of the standard 12pm, who was actually quite rude to me stating 'if your booking says 2pm then it'll be 2pm' and made me feel I was an annoyance to her - came back at around 1pm to find our room locked and our keys wouldn't work - to be told by reception we missed check out at 12!! We had also been charged full price on the drinks we had bought (despite confirming the 25% offer with reception on check in as advised by the company) so now have to wait 5 days for the refund. So a bit of a potch really for details they should have had. But all in all it is a good hotel and apart from the mentioned staff were very friendly and I would definitely stay here again.
- Official Description (provided by the hotel):
- A fantastic hotel for business travellers and people on the move. Whether you're in London for business or pleasure, Thistle Euston is one of the few hotels near Euston Station making it the ideal hotel for overnight or longer stays. At Thistle Euston, we have 362 newly refurbished bedrooms, including Standard, Deluxe and Executive rooms, and 10 meeting rooms, the largest seating 100 people theatre-style. Business guests now also benefit from a new meet-and-greet point, a break-out area featuring high tables with laptop sockets and Costa coffee at a touch of a button. ... more less
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- Also Known As:
- Thistle Euston London
- Thistle Euston Hotel London