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“Good Quiet Hotel”
Review of Thistle Euston

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Thistle Euston
Ranked #322 of 1,069 Hotels in London
Certificate of Excellence
Regina, Canada
Level 6 Contributor
441 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
“Good Quiet Hotel”
Reviewed 24 July 2014

This hotel is right beside Euston Station which has shops and restaurants. The hotel is about 1.5 miles from Buckingham Palace. The breakfast included with rate is very good. Although I did find the coffee too strong for me. There are several hot selections, breads, juices, fresh fruit and yogurts. Service is fantastic. Our room was smaller than those in North America but comfortable. The beds, we asked for 2 singles rather than a double, are very comfortable. The rooms have air conditioning. Rooms have internet service although it is not secure. Shower set up is a little weird, half a shower door and there are no face cloths. Staff members are very friendly and helpful. I would stay here again although I might like to be closer to major attractions so that we didn't have to walk so far. If you plan on dining at one of the pubs in the area, go early or you will never get in.

Room Tip: Elevators are very small and slow. We have been taking the stairs down.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Holly5_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 25 July 2014
Dear Holly

Thank you for the review of your recent stay at the Thistle Euston Hotel.

I am trilled you enjoyed your stay at our hotel. We are extremely proud of our location which makes it the perfect for travelling around London with transport links just steps away. It is also wonderful to hear that you found the team helpful and friendly and service to be fantastic; they work hard every day to provide every single guest the best service needed. I am therefore glad you were able to experience that and I will pass you compliments on.

We look forward to welcoming you back in the near future to the Thistle Euston Hotel.

Kind regards

If you require any assistance or future bookings please feel free to email our General Manager-Steve.cane@thistle.co.uk who would be more than happy to assist you.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Addingham, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 July 2014

I stay at this hotel mainly for business but have had the odd stay for leisure as well.

Always been happy with this hotel. Don't be fooled by the rather dated and dull looking exterior, inside is a very different story. Being part of the Thistle Signature benefits scheme, I often get upgraded rooms which are very spacious and comfortable. However, have stayed in some of the standard rooms as well and have always been very happy.

Only downside if I were to be picky is that the corridors could do with a bit of a touch up. However, given you don't sleep in the corridors it is little to worry about.

Have had evening meals in the restaurant and always been impressed with the quality of food. Quite a varied selection from traditional foods to a few things a bit more exotic. Breakfast is always great too. Wide selection of cereals, continental breakfast foods, fruit and cooked food. Spoilt for choice and always top quality.

Will continue to use this for business stays in London but equally would use as much for leisure purposes due to proximity to Euston and Kings Cross/St Pancras

Room Tip: If you use Thistle hotels regularly, take advantage of the Thistle Signature rewards scheme to get u...
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Wattage1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 25 July 2014
Dear Guest

Thank you for your review regarding your recent visit to the Thistle Euston hotel. We very much enjoy welcoming families to the hotel

I am also very happy you were able to dine with us, we have a wonderful team who really pay attention to detail with the food and drink served to ensure an enjoyable experience. We are most certainly in a desirable location with transport links just short walk away, which ideal for travelling around London. Our team works hard to offer great hospitality with clean, comfortable rooms.

We are so proud of our staff and their hard work and I will make sure they know of your comments. As a returning guest, your business is very important to us and is greatly appreciated.

Please be assured I have shared your feedback with the team, we do appreciate all guest comments and hope we are able to welcome you back to the hotel in the near future.

Kind Regards

If you require any assistance or future bookings please feel free to email our General Manager- Steve.cane@thistle.co.uk who would be more than happy to assist you.
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Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 July 2014 via mobile

Stayed here for 2 nights with my boyfriend and we'd booked a king executive room. The bed was gigantic and luxurious, the room was big and the bathroom was great! The tea and coffee selection was fantastic and replenished every day. The maid service were great, every time we left the room was cleaned from top to bottom! The reception staff were a delight and always willing to help! The hotel was about a 5 minute walk from Euston station which gives access to most of the tubes! There's some great deals on Ebookers on this hotel, do not hesitate to book!

Stayed July 2014
Helpful?
2 Thank Season94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 24 July 2014
Dear Guest

Thank you for taking the time to write a great review on site of the Thistle Euston Hotel.

I am so pleased by your kind comments regarding your recent stay with us. We have a number of different rooms available and we aim to ensure all guests are pleased with their accommodation and I am therefore glad you and your boyfriend were able experience this.

Being so close to transport links and tourist attractions is great for our guests for getting around London. We are extremely proud of the team and the service levels they so easily deliver to all of our guests and who really pay attention to detail.

We hope to welcome you back to the hotel the next time you visit London!

Kind regards

If you require any assistance or future bookings please feel free to email our General Manager-Steve.can@thistle.co.uk who would be more than happy to assist you
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Newnan, Georgia
Level 5 Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 July 2014

We made this hotel our London headquarters during our recent visit to England and loved everything about it. Great food, great service and spacious rooms. For a London hotel the price was quite reasonable. We will be back!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank dawgsig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 24 July 2014
Dear Guest

Thank you for your kind feedback regarding your recent visit at the Thistle Euston Hotel.

I am delighted to hear you had a great stay with us, our team certainly enjoy hearing our guests’ experiences, please be assured I have shared your comments with the team.

We are all looking forward to meeting your expectations once again on a future stay.

Kind regards

If you require any assistance or future bookings please feel free to email our General Manager -Steve.cane@thistle.co.uk who would be more than happy to assist you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 July 2014 via mobile

I booked my stay at Thistle Huston with last minute.com and to be honest I was expecting average accommodation with average service, I couldn't have been further from the truth, the rooms are great, don't be put off by your first sight, and service is right up there. Carmilla, always has a smile and is always willing to listen to her customers. Thank you.
Because of the service carmilla has given I will defiantly be back.

Stayed July 2014, travelled solo
Helpful?
1 Thank Stephen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 23 July 2014
Dear Stephen D


Thank you for your recent review, and leaving your kind words on Trip Advisor.

We take the comments of our guests very seriously, as our goal is to always improve on meeting and exceeding expectations. Carmilla is an exceptional asset to the team and we are very proud to have her, she goes above and beyond to accommodate each guest request, each time. Please be assured I have shared your kind praise with her and the rest of the team. It would be an absolute pleasure to welcome you back to the hotel in the near future.

Kind Regards

If you require any assistance or further bookings please email our general manager-
Steve.cane@thistle.co.uk
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Sussex
Level 5 Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 21 July 2014

This hotel looked awful from the outside with noisy station announments outside, however the reception check in was a better experience than the Mayfair with knowledgable staff and very polite with drink service within minutes. Rooms Ok, terrible views as you would expect. Bar area quiet but reasonable. Didnt eat here so cannot comment.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Cubafan2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 22 July 2014
Dear Guest

Thank you so much for taking the time to post a review on the site following your stay with us and I am thrilled to hear that we exceeded expectation.

I am pleased that you found our staff to be very polite. It is so nice to read such lovely feedback and is very motivating to all the team who do work incredibly hard to make our guests’ stay memorable.

I am pleased that your overall stay was enjoyable and I do hope that we will have the pleasure of welcoming you back to The Thistle Euston Hotel on a future visit

Kind Regards

If you require any further assistance or further bookings please email our general manager-Steve.cane@thistle.co.uk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 July 2014

We stayed for two nights 18/19 July and everything about the hotel was first class. From check in which was very smooth and slick to check out which was also quick and easy. The staff were excellent, friendly and very efficient and nothing was too much trouble. The rooms were very clean, spacious and well equipped, we loved the bathroom! The Breakfast buffet was included in our package and we were bowled over by the selection, everything from fresh fruit, cereals and the full english which was hot and freshly cooked. We also ate in the restaurant on Saturday evening and the food was excellent, special mention to Luana who really looked after us! Will definitely be telling all our friends about the Thistle Euston.

Room Tip: We were on the 4th floor and it was quiet.
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
2 Thank Rosslyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 22 July 2014
Dear Rosslym M

Thank you for your taking the time to write a 5* review following your recent stay at the Thistle Euston

I am glad you enjoyed your recent stay with us, we are very proud of our excellent location in Euston, which is very convenient for getting around exploring London. Also all of our staff works extremely hard to try and make sure that every one of our guests is treated to the highest level of service possible.

I have passed your kind words to all the team and especially Luana who greatly appreciate the positive feedback, we are all very much looking forward in welcoming back on your next visit.

Kind Regards

If you require any further assistance or further bookings please email our general manager-Steve.cane@thistle.co.uk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Thistle Euston

Property: Thistle Euston
Address: Cardington Street, London NW1 2LP, England
Phone Number:
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#127 Business Hotel in London
#142 Family Hotel in London
#184 Romantic Hotel in London
#232 Luxury Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:4 star — Thistle Euston 4*
Number of rooms: 362
Official Description (provided by the hotel):
A fantastic hotel for business travellers and people on the move. Whether you're in London for business or pleasure, Thistle Euston is one of the few hotels near Euston Station making it the ideal hotel for overnight or longer stays. At Thistle Euston, we have 362 newly refurbished bedrooms, including Standard, Deluxe and Executive rooms, and 10 meeting rooms, the largest seating 100 people theatre-style. Business guests now also benefit from a new meet-and-greet point, a break-out area featuring high tables with laptop sockets and Costa coffee at a touch of a button. ... more   less 
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Also Known As:
Thistle Euston London
Thistle Euston Hotel London

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