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“Good for backpackeers!”
4 of 5 bubbles Review of Thistle Euston

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Thistle Euston
Ranked #264 of 1,090 Hotels in London
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
“Good for backpackeers!”
4 of 5 bubbles Reviewed 31 July 2014

In terms of Price, it was reasaonable for weekend stay. We upgraded to a king size bed but were slightly disappointed to see that they were 2 singles zipped together with a king duvet cover. The tv was very small. All in all, its good due to its proximity to Euston station. Good for backpackers and travellers.

Room Tip: Room with view
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  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roberts J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 1 August 2014
Dear Robert J

Thank you very much for staying with us for a weekend and posting a review of your stay.

We are very lucky with our location here at Euston with many of the top sites that London has to offer within walking distance and travel links to the underground, mainline and underground stations just steps away. I was sorry to hear that we did not meet your expectations with regards to the room, please accept my apologies for the disappointment these would have caused.

Your comments have been shared with our teams. We endeavour to use all our guests’ feedback to constantly improve the level of service and standards that we are able to provide to our guests.

Thank you once again for the informative review; we hope to welcome you back in the future.

Kind regards

If you require any assistance or future bookings please feel free to email our General Manager -Steve.cane@thistle.co.uk who would be more than happy to assist you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,982 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (676)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Bury, United Kingdom
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

Quick review on the Thistle Euston. Stayed 2 days there in July 2014 and found the hotel to be very good. Excellent position close to the station. Staff very welcoming and organised, hotel room very nice and quiet. Modern look to the hotel. Did not book breakfast so cannot comment on the food. We feel if you get the hotel at a fair price for you in London, we paid £100 a night then it is a good choice

Room Tip: Upper floor
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank stuart c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 1 August 2014
Dear Guest

Thank you very much for staying with us for a weekend and posting a review of your stay.

It was our pleasure looking after you during your visit and I am so delighted that you enjoyed great room and excellent customer service provided by our team here at the Thistle Euston Hotel.It is rewarding to read that you had a pleasant time and we are looking forward to welcoming you back in the future.

Kind regards

If you require any assistance or future bookings please feel free to email our General Manager -Steve.cane@thistle.co.uk who would be more than happy to assist you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

We stayed here for 5 nights and really enjoyed our stay. Cant really complain about anything. Upgraded us to give us a better room to accommodate our baby and the house keeping staff were excellent in providing all we needed happily and more! I rate this hotel 5 star ( as I have stayed in less impressive 5 star hotels in London). Will definitely book again when in London.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Kay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 30 July 2014
Dear Kay A

Thank you so much for taking the time to post a review on the site following your stay with us and I am thrilled to hear that we met your expectations.

I am pleased that you found our staff to be extraordinary helpful and, it is so nice to read such lovely feedback and is very motivating to all the team who do work incredibly hard to make our guests’ stay memorable. I shall ensure that housekeeping team receive recognition based on your comments.

I am pleased that your overall stay was enjoyable and I do hope that we will have the pleasure of welcoming you back to the Thistle Euston Hotel on a future visit.

Kind Regards

If you require any assistance or future bookings please feel free to email our General Manager-Steve.cane@thistle.co.uk who would be more than happy to assist you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sabadell, Spain
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

Price was competitive for a Saturda night stay so we booked here. We upgraded to a king size bed but were slightly disspointed to see that they were 2 king zip singles with a king zip duvet cover. The tv was very small (these need to be upgraded). We had a view of the small park which was quite at night as it is closed to the public. All in all ok. Would stay again but next time would not upgrade.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank jo m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 30 July 2014
Dear Jo M

Thank you for your constructive feedback.

First I would like to apologise for any inconvenience caused to you and that we did not meet your expectations regarding your room. I am however glad that you’re over all stay was a positive one.

We look forward to welcoming you back in the future.

Kind Regards

If you require any assistance or future bookings please feel free to email our General Manager-Steve.cane@thistle.co.uk who would be more than happy to assist you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

Very impressed with Thistle Euston Hotel. The staff were all most courteous and helpful, nothing was too much trouble. Thank you to Nader in particular for all your help.
The rooms were very clean and comfortable. The pre-theatre Dinner was delicious and very reasonable in price. I would recommend this Hotel very highly ! Rosemary.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Rose F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 30 July 2014
Dear Rose F

Thank you for choosing to stay with us at the Thistle Euston Hotel and leaving a positive review on site.

I am thrilled to hear you had a wonderful 2 nights stay in our hotel. I am glad that the team, especially Nader was helpful; they work hard every day to provide every single guest the best service needed. I am therefore glad you were able to experience that and I will pass you compliments on.

We will be looking forward to welcome you back to the Thistle Euston Hotel.

Kind Regards

If you require any assistance or future bookings please feel free to email our General Manager-Steve.cane@thistle.co.uk who would be more than happy to assist you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

Stayed at this hotel Sat/Sun 26th/27th July. Really shocked by the excellent quality and care that these staff offer. I always dread "single" rooms as they are
usually little more than dingey cupboards! The accomodation offered by the Thistle in Euston is second to none! Beautiful spotlessly clean rooms, warm and friendly helpful staff great food what more could you ask for? Don.t even think of booking anywhere else it has to be the Thistle Euston everytime! 10 out of 10.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Princesszz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 30 July 2014
Dear Guest

Thank you for the 5* review of your recent weekend stay at the Thistle Euston Hotel.

I am delighted you had a wonderful stay in our hotel and that we were able to exceed your expectations. I am pleased to hear you found our team warm /friendly and helpful. I have passed your kind words to all the team who greatly appreciate the positive feedback,

We are all very much looking forward in welcoming back on your next visit.

Kind Regards

If you require any assistance or future bookings please feel free to email our General Manager-Steve.cane@thistle.co.uk who would be more than happy to assist you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
perth
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 26 July 2014 via mobile

This is a good quality hotel very close to both Euston station and Tottenham Court road. The rooms are comfortable and clean and not as tiny as some London hotels. The staff were very helpful and went to every effort to cater to your needs. We didn't have breakfast so I'm not sure what the quality of that was like.

Stayed July 2014
Helpful?
Thank hellz2k7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review, 30 July 2014
Dear Guest

Thank you for the review of your recent stay at the Thistle Euston Hotel.

I am glad you enjoyed your stay at our hotel. We are extremely proud of our location which makes it great for getting around London. I am glad you were able to experience that. Our rooms are truly magnificent and we are extremely proud of the teams, they really strive to do all they can for guests and we are constantly reviewing guest feedback to see what other amenities we can add if need be. Please be assured I have shared your kind words with the team. Feedback is truly valuable to us and we hope to welcome you back to the hotel in the near future!

Kind Regards

If you require any assistance or future bookings please feel free to email our General Manager-Steve.cane@thistle.co.uk who would be more than happy to assist you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Thistle Euston

Property: Thistle Euston
Address: Cardington Street, London NW1 2LP, England
Phone Number:
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#127 Business Hotel in London
#142 Family Hotel in London
#184 Romantic Hotel in London
#196 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Thistle Euston 4*
Number of rooms: 362
Official Description (provided by the hotel):
A fantastic hotel for business travellers and people on the move. Whether you're in London for business or pleasure, Thistle Euston is one of the few hotels near Euston Station making it the ideal hotel for overnight or longer stays. At Thistle Euston, we have 362 newly refurbished bedrooms, including Standard, Deluxe and Executive rooms, and 10 meeting rooms, the largest seating 100 people theatre-style. Business guests now also benefit from a new meet-and-greet point, a break-out area featuring high tables with laptop sockets and Costa coffee at a touch of a button. ... more   less 
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Also Known As:
Thistle Euston London
Thistle Euston Hotel London

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