We stayed here for one night due to an unexpected stopover in London. Lunch in the restaurant was nice however the wait staff were not particularly attentive, we had to fetch ketchup ourselves having asked the waiter to provide us with some. The rooms are clean, comfortable and depending on the floor/location have pretty nice views of the shard. Great shower & toiletries. This hotel would be perfect for business travellers as there is a desk catering for a working environment. Decent restaurants in the area (BBQ rib place around the corner was really great). Very central location. Extensive & really good breakfast albeit completely overpriced.