The Doubletree is a very nice hotel, but feels essentially like an upscale Premier Inn: the rooms, service and cleanliness are all to a top notch standard but there's an anonymity to it all
Even the cookie at check-in, which is a nice touch, is a bit of a routine.
The hotel struggled to cope with a very large party of conference delegates, all checking-in and attempting to eat breakfast at similar times. There were large queues at both times. However, check-out was smooth as bills were posted under doors, during the night, so it was a simple case of handing on the envelope on departure.
Another negative, that is a common theme reading reviews is the room temperature: it was very warm both nights, and turning the noisy system to cold had no effect.
The hotel us in a great location, in a different part of London, near to attractions and transport links.
And the quality is great at the price, as you can pay similar (and often more, in London), and get much poorer standards of accommodation.
- Official Description (provided by the hotel):
- At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more less
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