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“DoubleTreee Hilton at Tower Hill”

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DoubleTree by Hilton Hotel London -Tower of London
Ranked #258 of 1,076 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Reviewed 16 April 2014

Rooms and public areas are all to Hilton standards but the USP is the 12th floor bar and outside terraces which enjoy fantastic views of the Tower of London, Tower Bridge and the Thames. The location is great for the City of London but, of course, not ideal for the West End.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,034 - 3,040 of 5,889 reviews

Reviewed 16 April 2014

Good, new, Hilton. Staff good, restaurant good, bedrooms OK but not great (e.g. no showers), wifi can be suspect (I think it's being upgraded) but location is first class for the City, Tower of London, etc.

Stayed: March 2014, travelled on business
1  Thank 322Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

.... We're just back from a four night stay. We always stay at Doubletree by the Tower of London because it's really easy for us to get to and it's central to what we like to do in London and the Rib-eye steak is to die for.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Diane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014 via mobile

We stayed here for 3 nights whilst in the city for the marathon. High standard as always and enjoyed our stay.

Friendly, fast service at check in and out with warm cookies, nice touch. Rooms were clean and comfortable with everything you need (power shower not bath) but a little small. Our view wasn't good either but we weren't there to look out windows!

Location was fab for sightseeing. Great views of Tower Bridge and Tower Hill underground and dlr station are 2 minutes walk.

Food at breakfast was brilliant - huge selection. Skylounge was amazing - terrific views across city and fantastic cocktails but very expensive. We went to natural kitchen on ground floor that did brilliant food and drinks at half the price. Between 5-7 each day was happy hour - would recommend. Lots of other eateries and bars nearby too.

Stayed: April 2014, travelled with friends
Thank elainemcgeachy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this reviewResponded 15 April 2014

Dear Reviewer,

We hope you enjoyed the London Marathon and thank you for sharing your fantastic comments about our facilities and service offering, much appreciated!

Do let us know if ever we can be of any assistance in the future!

Kind regards
Amy

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Reviewed 14 April 2014 via mobile

Really enjoyed our stay here.went for the upgrade and was well worth it!!one of the staff members Yuri Solovyov was outstanding and really helped me with the rooms and wifi .very impressed . Bed was comfy and the mini bar well stocked.5 thank you

Stayed: April 2014, travelled as a couple
Thank Margie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this reviewResponded 15 April 2014

Dear 'Margie F'

Thank you for naming Yuri for providing excellent service during your stay! We'll be sure to celebrate Yuri's hard work and we're delighted you enjoyed your time at the hotel.

Do come and visit us again soon!

Warm regards
Amy

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Reviewed 13 April 2014

We really had a great stay at the former MINT hotel which is nor rebranded Doubletree. Spacious, modern rooms, the great food and of course the sky bar were some of the highlights here. The staff was friendly at all times and we will go back for sure.

  • Stayed: May 2013, travelled as a couple
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Thank Thomaslikestrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this reviewResponded 14 April 2014

Dear Reviewer,

We're delighted you had chosen to return to the DoubleTree Tower of London - having been a guest of ours during when we were a part of the Mint portfolio, welcome back! It's great to find out that you have liked what has been developed in the hotel since this change and we hope you will return again!

Thank you for the amazing feedback,

Kind regards
Amy

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Reviewed 12 April 2014

We stayed at the Tower Of London hotel for a weekend to celebrate our wedding anniversary. On arrival we were upgraded to an executive room with access to the executive lounge. We enjoyed a lovely stay, perfect location and the hotel service was exceptional. Many thanks to Lee for arranging. We will definitely be returning.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this reviewResponded 14 April 2014

Dear 'Steven B'

Congratulations from all of our team on reaching your Wedding Anniversary- what a wonderful celebration for you and your wife to recognise by coming to stay at the DoubleTree Tower of London! I will ensure Lee can be offered your feedback and thank you for mentioning our team had been able to upgrade you, it's our pleasure!

We hope to see you again soon,

Kindest regards
Amy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel London -Tower of London

Address: 7 Pepys Street, London EC3N 4AF, England (Formerly Mint Hotel Tower of London)
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #258 of 1,076 Hotels in London
Price Range: £122 - £367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London -Tower of London 4*
Number of rooms: 583
Official Description (provided by the hotel):
At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more   less 
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