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“Great location and friendly staff”

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DoubleTree by Hilton Hotel London -Tower of London
Ranked #246 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Reviewed 24 June 2014

We really enjoyed this location. Close to the financial district and the Tower of London castle.
The roof-top bar is a great place to chill after walking all day.
The executive club is convenient and always stocked with drinks and their delicious cookies.

  • Stayed: June 2014, travelled with family
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Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,811 - 2,817 of 5,833 reviews

Reviewed 24 June 2014

i have stayed in this hotel before and have found it to be consistently high quality. the location is superb, just a short walk from tower bridge and tower of london. couple of minutes from tube and dlr. great for business or pleasure trips. really friendly and helpful staff and fantastic facilities. rates are quite reasonable for location also. all round great hotel

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Anthony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

I have been stain in hotels in London since 1972, but lately I have been coming to the City about every 6 months. I have not been impressed with most of London’s business hotels, so I was not particularly surprised by this one. What was indeed shocking is that this mediocre establishment costs a significant portion of a person’s salary per day even in London. The hotel is presentable. but its rooms are small, the bathrooms pathetic. The door in my shower was off its tracks and the water temperature control was shoddy. The space temperature seemed to be there for entertainment purposes as it hardly mattered what I did with it, my room was the temperature of Finland in January. What passes as an actual entertainment system is indeed novel but it boggles the imagination that one would decide it is a good idea to use computers for winding down pleasure, and I feel this way despite the fact I have been a Mac user since there were Macs. The service personnel are great. The front door service was courteous, the cleaning staff great. The room service was horrid. I called for a late night dinner (some of us stay up late due to jet lag) and the entire menu was unavailable except for fish and chips at a price one associates with real food, not something wrapped in newsprint. Given this I am not likely to book your hotel again, but my client might so you may indeed see me again, but I will not be looking forward to it.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank George L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

WE ate at the City Cafe Tower of London on a Saturday evening using an Amazon voucher for 3 courses and a glass of wine for £32. Good meet n greet and we were seated at the nice table by the window. Our waiter Csbar? - Hungarian guy) was really attentive and we received excellent service throughout the meal. The lemon chicken salad starter was lovely as were the main courses and dessert. Overall an excellent meal with great service and very good VFM. Would definitely eat here again if a similar voucher became available.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Service
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

I'm a frequent traveller and should say that everything was just perfect. Hotel staff is very friendly and helpful and moreover fast. Size of rooms are reasanable (considering that London Hotel's rooms are not the biggest) Enjoyed my travel a lot with comfort.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Ayse K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

If you want somewhere central to stay in the city, this is the place. Excellent staff, excellent cleanliness and tremendous view from the skybar. All rooms equipped with imac, and my room free wifi. Recommend, but try and book more than one day in advance as the prices are probably a bit less.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Raymond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

What a fabulous hotel! So convenient to get too. Staff can't do enough for you! The cookies at checking where just amazing! Rooms all lovely and clean. The power shower made me not want to get out! Beds really comfortable and we where really lucky to get a view of the gherkin from our room. Breakfast was beautifully presented and lots to choose from to suit everyone's pallet. I just can't wait to go back!

  • Stayed: June 2014, travelled with friends
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Thank SSawyer1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel London -Tower of London

Address: 7 Pepys Street, London EC3N 4AF, England (Formerly Mint Hotel Tower of London)
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #246 of 1,072 Hotels in London
Price Range: £127 - £391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London -Tower of London 4*
Number of rooms: 583
Official Description (provided by the hotel):
At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more   less 
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