Myself and my boyfriend have just come back from a 3 night stay at this hotel. First impression of the hotel, was very smart, clean and modern. Staff were very friendly, plus it was 2 min walk from Tower Hill tube station (however, def check to see if there is any major work going on with the tube, as 2 of the 4 days we were there, we couldnt use the Tower Hill tube as most of the tubes had been cancelled due to work. Bank station was about 10-15 mins walk and this tube was working. Also about 5 mins walk there is the DLR which you can use. Thought i would mention this though, as we booked this hotel as it was near enough in the centre, but due to tubes being closed took about 40 mins to get to picadilly/oxford st etc and this would usually take about 1o mins. Anyway we got given a room on the tenth floor, the room was lovely, safe in the room, IMAC computer, which was also tv and the bathroom was really nice. Even got bathrobes to use. Our room was in the middle of the hotel, which over looked the other rooms, this we didnt like. We asked to change room to a city view and they arranged this for us straight away, no problem what so ever. Breakfast first morning, was a little bit of a problem. We ordered and had to wait nearly 55 mins until it arrived, and then it came out wrong. The manager spoke to us after though and offered us money off our next stay. The following 2 mornings, our bfast was lovely and didnt have to wait long at all. Sky lounge was the best thing about the hotel for us, great views of Tower bridge and the Tower of London. Drinks are quite pricey, but worth it for the views and the surroundings of the bar. The staff even made a cocktail they recommended from what i liked and it was very yummy. All in all, we had a lovely stay, loved how modern and contempary the hotel is.We would like to stay again.
- Official Description (provided by the hotel):
- At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more less
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