I chose this hotel principally because of its position, 5 minutes walk from my two reasons for being in London. Had I read the previous reviews I might not have done. Having said that it was better than I would have been lead to expect.
I was allocated a 4th floor room at the front of the building. With temperatures in the high 20's and an attic room just under the roof the heat was extreme; there was no air conditioning. Although the hotel cannot be held responsible for the weather, these top floor rooms are in urgent need of air conditioning. A request at reception for the maid to leave the windows open during the day was ignored.
The shower/toilet area was minute! I've had larger on ships! However the more important problem was the inadequate water supply to the shower. On my last morning little more than a dribble.
The buffet style breakfast however was excellent in both quality and quantity.
The bar lounge area was large and comfortable though the service at the bar was poor. One barman appeared to think that Jack Daniels was a form of brandy! On another occasion it became impossible to buy wine by the glass - stocks run out!
The reception staff were rather off-hand in their attitude, certainly not welcoming.
Overall a rather poor experience.
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- Also Known As:
- Best Western London
- London Best Western