We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Okay if you get a deal”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Britannia International Hotel
Ranked #882 of 1,068 Hotels in London
Ashford, United Kingdom
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Okay if you get a deal”
Reviewed 25 November 2013

Staff are friendly but the hotel could do with updating. The bar looks quite shabby. Food is okay in the Spice restaurant but choice is limited if you are here on a deal. I would be happy to stay here again if I had a deal but not at the full price.

Room Tip: Higher floors have good views
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank itchyfeeto57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,861 reviews from our community

Traveller rating
    467
    1,069
    1,045
    624
    656
See reviews for
484
1,373
260
1,062
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (896)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Swansea, Wales, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 November 2013

We stayed here as we had vouchers for a free weekend. On arrival the hotel was lovely, the staff polite and they upgraded us to a Suite.

The room was lovely and clean, and we had a jacuzzi bath in our room.

The bar was lovely and we ate in the Spice restaurant once, the food there was lovely.

There is a couple of restaurants if you leave the hotel and walk left towards the water edge.

Iit is situated a 3 minute walk from the Underground.

Room Tip: we stayed on the 11th floor in a double suite, the room was lovely, you could hear the DLR on times...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cordelia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 November 2013

Very pleasant reception staff upon arrival. Given a free upgrade and given room 1113, views along the Thames. Large room with a dining table and chairs, a wall of glass, chandelier, very large bed etc.

As others have commented, the hotel is dated but if you book with an offer, b&b, 2 course meal, bottle of wine for £99, given the location, it is absolutely incredible value!

The underground station at Canary Wharf is 5 mins away as is the DLR. we went to a concert at the O2 which is one stop away on The Jubilee line, so is excellent.

We ate in the pizza cafe, the service was excellent and the waitress very helpful and friendly. The pizza was very good. The chocolate cake lovely.

Overall, for the price we paid, we were very satisfied with our stay.

Room Tip: Get a room as high up as possible, overlooking the back, otherwise the DLR might be noisy.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmmmmmpppp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 November 2013

Beware when you book.

I've been staying there regularly recently.

Out of the 30 days I stayed, around half the occasions I was told at check-in the room I had booked in advance was actually not available.

This involved a 40min journey to their lower quality Hampstead hotel. Although the cab was inclusive of the rate, but I had booked the International for an important meeting in Canary Wharf. The delay in checking in, waiting time, the 40mins journey there, the journey back lost me 4 hours of sleep.
On another ten occasions I've pre-booked doubles, and on arrival, have been told he doubles are full.

This is regular. I've had a lot of patience and gave the benefit of doubt. But when I did eventually ask if this will continue, the member of staff confirmed they do not take bookings seriously and the next time I pay for a double room, it may not actually be a double again and nothing will be done to ensure it does not happen again, as this is the norm. He did not see what was wrong.

A 4* hotel engaging in false advertising they also need reminding the booking is a contract.

Stayed November 2013, travelled on business
Helpful?
2 Thank A x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 21 November 2013

I was very happy with the location of the hotel as the DLR was close by and Canary Wharf Jubilee line was close so it meant travelling to attractions were easy. The hotel it self is very out dated and smelt of smoke while checking in early i had room service try and come in which i felt uncomfortable with even though the Do not disturb sign was on i was fortunate to get a free upgrade to my room which i felt was very nice the staff were great and checked me in quickly with no hassle overall the stay was comfortable and i was pleased thank you.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sid181291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
Reviewed 20 November 2013 via mobile

A damp smelling room is not a good start, the fact it looks like it is attempting to be Harry Selfridge's parlour (in the early 1920s) doesn't help. Only one usable 13a socket, all other those stupid little 3-pin affairs and demonstrate this is a hotel un touched since the early '90s at best. Location's nice enough but is tricky from the tube station, very dark in winter, wouldn't wish to be a woman alone negotiating it.
I won't be back

Stayed November 2013, travelled on business
Helpful?
Thank Doug K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 November 2013 via mobile

Stayed here for 3 nights with national holidays was great the place was ideal and handy for Central London
Better choice for dinner perhaps but will return as on the whole was really good and can recommend

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank phillip o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Point A Hotel, London Canary Wharf
Docklands / Canary Wharf / Isle of Dogs
Novotel London Canary Wharf
Novotel London Canary Wharf
#94 of 1,068 in London
218 reviews
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London - Docklands Riverside
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Hilton London Canary Wharf
Hilton London Canary Wharf
#71 of 1,068 in London
3,397 reviews
Docklands / Canary Wharf / Isle of Dogs
Ibis London Docklands Canary Wharf
Docklands Lodge
#668 of 1,068 in London
21 reviews
Show Prices
Show Prices
Show Prices

Been to Britannia International Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Britannia International Hotel

Property: Britannia International Hotel
Address: 163 Marsh Wall | Docklands, London E14 9SJ, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#400 Luxury Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Britannia International Hotel 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
Modern Hotel situated in Canary Wharf, London's popular Docklands area. Canary Wharf, Jubilee line underground station is a 5 minute walk away. DLR stations South Quay and Heron Quay are within 5 minutes walking distance. Enjoy the shopping and lively atmosphere of Canary Wharf. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Ctrip TA, Ebookers, Odigeo, Superbreak UK, TripOnline SA, 5viajes2012 S.L., HotelsClick, getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Britannia International Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Britannia International London
Hotel Britannia International

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing