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“Still a cut above the rest!”

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Hyatt Regency London - The Churchill
Ranked #113 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 19 July 2014

A second stay for our family and it didn't disappoint. The staff are faultless and polite, the service and facilities in the Club Lounge amazing and the rooms look like they have never been used by another human being - spotless. Would highly recommend.
Baring in mind we stayed on the hotest day of the year with official temperatures in the city up to 32 degrees, the room air conditioning was fantastic and very precise.

Room Tip: If you have a child sharing with two adults or a baby in a cot, they reception staff are happy to tr...
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank kt31Cheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this reviewResponded 22 July 2014

We would like to thank you for taking the time to write the review and titling it ‘Still a cut above the rest.’ I was so pleased to read that you enjoyed the high levels or service from our facilities and staff and you liked the benefits that the Regency Club lounge offered you. We hope to welcome you back to the hotel again in the near future.

Kind regards,

Michael J. Gray
General Manager

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1,164 - 1,170 of 2,408 reviews

Reviewed 18 July 2014

Spent 4 nights as part of a tour. Very nice place and in an excellent location, only steps from shopping. First night was in a regular room. Small, but obviously updated and clean. Rest of the time was in a suite. Big comfy bed, big bathroom and large living area with a pull out bed. Breakfasted in the 8th floor lounge with good service. Only complaint would be no change of any items on the menu: the same every day we were there.

Quiet location, helpful and courteous staff, and seamless service.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank dissector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this reviewResponded 22 July 2014

We would like to thank you for taking the time to write this review after your Tauck tour. I was pleased to read that you enjoyed your suite as well as the ‘quiet location’, ‘helpful and courteous staff’ and ‘seamless service.’ Our menus tend to change throughout the year regularly and we do ensure to keep our product range fresh and in season and add new items frequently, although not daily.

We hope we are able to welcome you back again in the near future.

Kind regards,

Michael J. Gray
General Manager

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Reviewed 17 July 2014

I am a massive fan of the Hyatt chain and this is certainly no exception. Was here on my honeymoon, wonderful Lee in the Club area was fantastic and my new wife had a great time especially after we were upgraded. Very impressed with the service, it was even better than I remembered and I would more than recommend this place to anyone visiting london, The location is fab.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Flash1979_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this reviewResponded 22 July 2014

Thank you for taking the time to write this review and titling it ‘Awesome Awesome Hotel’. Firstly I would like to say once again congratulations on your marriage and we are delighted we were able to make your honeymoon special. Thank you for your extremely kind comment about Lee, I very much look forward to passing this on to him. We hope we are able to welcome you both back again in the near future

Kind regards,

Michael J. Gray
General Manager

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Reviewed 12 July 2014

This hotel is superb. Staff are incredibly helpful. The rooms are perfectly cleaned daily and there is great attention to detail. Rooms aren't huge, but are well laid out. It is worthwhile to splurge for the Regency club floors 7-9, as it really adds to the experience. Hotel is just off Oxford street, thus away from the crowds, but very accessible. Classed as London's west end, near Hyde Park.

Room Tip: Ask to view the park
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Crawfordkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this reviewResponded 22 July 2014

Thank you for taking the time to write this review. We are delighted that you had an ‘excellent hotel experience’ with us and that you enjoyed your ‘perfectly cleaned’ rooms and ‘incredibly helpful’ staff. I am so pleased to read that you also experienced the benefits of our Regency Club and I look forward to passing these kind comments on to the teams. We look forward to welcoming you back again in the near future.

Kind regards,

Michael J. Gray
General Manager

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Reviewed 8 July 2014

We stayed here as part of a late mystrey hotel deal.

A great hotel Staff super and welcoming, did not eat in resturant so cannot comment but it looked super.

Clean and very tidy the gym was great and clean.

Hotel room was clean and usual size for london 5stars but the view on 4th floor was poor we overlooked the ventilation and coolers. luckly the glazing prevented any bad noise so ensure you upgrade if your after a room with a view!

Room Tip: If you want aview upgrade your room
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  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
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1  Thank JuandAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this reviewResponded 22 July 2014

We would like to thank you for taking the time to write this review. I was delighted to read that you found our staff ‘super and welcoming.’ It is a shame you did not have the chance to try out The Montagu restaurant, but hopefully you will be able to experience this in the future. We look forward to welcoming you back again soon.

Kind regards,

Michael J. Gray
General Manager

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Reviewed 7 July 2014

This hotel is very well placed at marble arch perfect for a long shopping trip on oxford street, the staff are amazing the rooms are really comfortable, the concierge are really knowledable and helpful. I reccommend upgrading to Regency Club the bathroom ammenties are molton brown (real treat) and the lounge is perfect for nibbles and drinks before a show! It is fairly formal but when you pass celebrities it adds to the magic! Worth the extra money i'm already saving for my next visit.

Room Tip: Pay extra for Regency Club
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank xbeckstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this reviewResponded 21 July 2014

Thank you for taking the time to write this kind review. I was so delighted to read that it was your ‘Best Hotel Stay Ever!’ We were pleased that you enjoyed and recommended Regency Club too. We look forward to welcoming you back to the hotel again in the near future.

Kind regards,

Michael J. Gray
General Manager

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Reviewed 3 July 2014

In my view, Four Seasons Hotels are far and way the best properties in the cities in which they are located. However, The Hyatt Regency London - The Churchill rivals the Four Seasons in London and while expensive is usually less expensive than the Four Seasons. I have stayed at this property several times, the last being in late June 2014. Service is outstanding and no matter the interval between stays the staff always remembers me. The Regency Club is excellent - certainly better than most Regency Clubs at other Hyatts. This is a hotel with a great location, comfortable and well equipped rooms (some can be on the small side), well maintained and an excellent staff. If I had a complaint it would be that the fitness center is small and there is no spa, but this is a hotel I will return to time and again.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PHDMAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this reviewResponded 21 July 2014

Thank you for taking the time to write this review. We are so pleased that you had a great stay at our ‘top hotel’ and that you enjoyed our ‘excellent staff’, ‘well equipped rooms’ and ‘great location.’ We very much look forward to welcoming you back in the near future!

Kind regards,

Michael J. Gray
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency London - The Churchill

Address: 30 Portman Square, London W1H 7BH, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#100 Luxury Hotel in London
#100 Romantic Hotel in London
#130 Business Hotel in London
#139 Family Hotel in London
Price Range: £246 - £442 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency London - The Churchill 5*
Number of rooms: 434
Official Description (provided by the hotel):
Situated in the heart of the West End, with views over Portman Square, this five-star hotel is perfectly placed for London’s main shopping areas and tourist attractions. Each of the hotel’s well-appointed guest rooms and suites offer extreme comfort in elegant surroundings. Guests can enjoy European ‘comfort’ food in The Montagu, award-winning Italian cuisine at Locanda Locatelli and cocktails in The Churchill Bar. This luxurious hotel offers the highest levels of standards and service. ... more   less 
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Also Known As:
Hyatt Regency London - The Churchill Hotel London
Hyatt London The Churchill

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