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“Excellent service and nice sized rooms”

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Canary Riverside Plaza Hotel
Ranked #275 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 7 December 2011

We are a family of 5 (3 boys 9, 7 and 5 years old) and were visiting London to go see the Tennis at the O2 so the Four Seasons Canary Wharf was an excellent location to be based from. We also went into the city quite often which was easy to access on the tube. My only complaint with the hotel was that the hallways were dingy and just "blah." The bathrooms were exceptionally nice and the guest rooms were very adequate and spotless, although not luxurious. We were there over Thanksgiving and each evening we were surprised with a complimentary pumpkin tartlet or white chocolate Turkeys. We had room service a couple of times and it was very prompt and delicious. We used the stay two-nights get the third free package which was a great value for us since we needed two adjoining rooms.

  • Stayed: November 2011, travelled with family
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Thank TripleTroubleDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian P, Manager at Canary Riverside Plaza Hotel, responded to this reviewResponded 10 April 2017

Thank you for taking the time to leave a TripAdvisor review.
We always appreciate hearing feedback from our guests and we hope to welcome you back soon.

Kind regards,
Canary Riverside Plaza

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695 - 701 of 908 reviews

Reviewed 29 November 2011

Everything about this hotel is excellent, from the moment we arrived in our car to our departure. Comfort and luxury. Welcoming and warm service from the doorman to the housekeeping we loved it all. The ferry stop is just outside the door. Access to the city is easy and the hotel will help you with any transport, bookings, etc. Please do not hesitate to stay here.

  • Stayed: November 2011, travelled with friends
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Thank AnnesFriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian P, Manager at Canary Riverside Plaza Hotel, responded to this reviewResponded 10 April 2017

Thank you for taking the time to leave a TripAdvisor review.
We always appreciate hearing feedback from our guests and we hope to welcome you back soon.

Kind regards,
Canary Riverside Plaza

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Reviewed 28 November 2011

My husband and I stayed here for three nights in early November. We decided to stay a bit out of the way as we prefer quiet and low key at night and this hotel is perfect if that’s what you’re after. We used the transport service from Heathrow arranged by the hotel which is well worth the 90 GBP to be met within the airport and to have somebody help with your luggage. It was a long drive through London to get to Canary Wharf (over an hour), but maybe we were just anxious to get to the hotel after flying all night from America. Upon arriving at the hotel, we were met at the door and taken directly to our room – no waiting around the lobby for check-in, which was very nice. The view from our room was outstanding – the hotel is directly on the Thames and it's absolutely stunning at night. We found the property to be up to Four Seasons' standards. The service was just as you'd expect – everybody is very friendly and helpful. We took a Black Taxi Tour (londonblacktaxitours.com), with owner Michael Churchill, our first morning which I highly recommend. The Thames Clipper (river ferry) dock is just steps from the hotel so we used that to get to central London along with the Tube – both are very easy and the Tube station is only a ten-minute walk from the hotel. Either of them will have you in central London within 20 minutes, which includes the walk to the station. There are several restaurants and bars within walking distance of the hotel, and on weekday nights, they’re hopping with well-dressed business people. We did eat at the hotel restaurant each morning for breakfast which was very good and actually not too terribly expensive considering it’s a Four Seasons. We also ate dinner here one night. My husband and I both had the lobster risotto and it was delicious. Also, on Fridays, all of their wines are 50% off in the restaurant and lobby bar which makes it a great deal. The hotel is in the business district which is a very nice, clean, safe, hip area, but the surrounding area is a ghost town on the early weekend mornings – not even the Starbucks were open. There’s a coffee/pastry shop next door, but it doesn’t open until about 10 a.m. on the weekends. I would highly recommend the Four Seasons Canary Wharf if you’re looking for an upscale, quiet hotel a bit out of the city but within easy reach.

Room Tip: Definitely get a river view room.
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  • Stayed: November 2011, travelled as a couple
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2  Thank Leslie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian P, Manager at Canary Riverside Plaza Hotel, responded to this reviewResponded 10 April 2017

Thank you for taking the time to leave a TripAdvisor review.
We always appreciate hearing feedback from our guests and we hope to welcome you back soon.

Kind regards,
Canary Riverside Plaza

Report response as inappropriate
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Reviewed 28 November 2011

After a tiring journey we had the best check in I have ever experienced in the UK. The reception assistant was fantastic and personally showed us to our room. We had a lovely large room with king size bed and a good standard bathroom with a separate shower. The only down side was that breakfast was not included in the rate. We did not use any of the hotel's facilities but wished we had taken our swimwear as guests have complimentary use of the Virgin gym and pool.

  • Stayed: October 2011, travelled as a couple
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Thank SassySue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian P, Manager at Canary Riverside Plaza Hotel, responded to this reviewResponded 10 April 2017

Thank you for taking the time to leave a TripAdvisor review.
We always appreciate hearing feedback from our guests and we hope to welcome you back soon.

Kind regards,
Canary Riverside Plaza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2011

The hotel is very nice and perfect for a business traveller. I was there for two weeks and was intially assigned a room overlooking the City. I asked to be moved to a room with a better view and was accomodated in a room overlooking the Thames, which is lovely and really helps when you are somewhere long term. Housekeeping is excellent and the front desk staff was always helpful and friendly. When I asked for a coffee machine, they immendiately sent up an electric hot water pot and provided a selection of lovely teas and instant coffee. I loved the teas, but would have liked to have a proper coffeee pot, especially on the weekends. Overall, I recommend the hotel if you are staying on the Wharf.

Room Tip: Ask for room overlooking the Thames.
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  • Stayed: November 2011, travelled on business
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Thank LAT070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian P, Manager at Canary Riverside Plaza Hotel, responded to this reviewResponded 10 April 2017

Thank you for taking the time to leave a TripAdvisor review.
We always appreciate hearing feedback from our guests and we hope to welcome you back soon.

Kind regards,
Canary Riverside Plaza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2011

The river facing rooms are exquisite and the views are just lovely. The service is fantastic. Being in the tourism industry I am often cynical about service and service excellence, but this hotel delivers of the highest standard of service. I would highly recommend.

Room Tip: River facing rooms are the very best!
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  • Stayed: November 2011, travelled on business
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Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian P, Manager at Canary Riverside Plaza Hotel, responded to this reviewResponded 10 April 2017

Thank you for taking the time to leave a TripAdvisor review.
We always appreciate hearing feedback from our guests and we hope to welcome you back soon.

Kind regards,
Canary Riverside Plaza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2011

We only stayed the one night but was very impressed with the hotel. The location is excellent with restaurants just around the corner if you wished to dine elsewhere. The Thames clipper is on the doorstep which is very convenient for sightseeing.
Staff very friendly and attentive the usual four seasons calibre.
Lovely view of the river from a large picture window in our room. Only one small gripe it would have been a nice touch if they provided tea/coffee making facilities in the room, however you can order complimentary tea/coffee to be brought up f you so wished. Overall great stay and we will be back for sure.

Room Tip: Definitely worth an upgrade to river view.
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  • Stayed: November 2011, travelled as a couple
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Thank LondonLynsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian P, Manager at Canary Riverside Plaza Hotel, responded to this reviewResponded 10 April 2017

Thank you for taking the time to leave a TripAdvisor review.
We always appreciate hearing feedback from our guests and we hope to welcome you back soon.

Kind regards,
Canary Riverside Plaza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Canary Riverside Plaza Hotel

Address: Canary Wharf 46 Westferry Circus | Canary Wharf, London E14 8RS, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Spa Hotel in London
#94 Family Hotel in London
#95 Business Hotel in London
#109 Romantic Hotel in London
#203 Luxury Hotel in London
Price Range: £199 - £367 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Canary Riverside Plaza Hotel 5*
Number of rooms: 142
Reservation Options:
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Also Known As:
4 Seasons Hotel Canary Wharf
Four Seasons Canary Wharf
Four Seasons London
London Four Seasons

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