My husband stays here for all his business trips to London, however, this was my 1st time here & boy, was I impressed. We were here for almost a week and I have to say that this is one of my best hotels so far! It's not flashy, nor is it over the top, but understated, sophisticated & very very efficient. Each & every employee of the hotel try not just to meet the high standards of the hotel, but to truly delight the customer. It has all the attributes & services of any 5 star hotel that has become a standard now. And over that they add a layer of exemplary customer services. From the doorman to check-in agents to room service, they are all a delight to interact with. The location is great for business traveller, because of its proximity to Canary Wharf and very easy to get to Central London via the Thameslink or the Jubilee line or the DLR. I had perceived it to be a business hotel primarily, but my almost 5 year old was made to feel very comfortable here. Little things like a kiddie room key & free happy hour visit to the pool made her day!
Would highly recommend this hotel to anyone visiting London & look forward to out next stay here!More
- Free Wifi