Went up for Easter Sunday brunch - that was very good. Not sure the attention to detail of the staff on reception was as good as it used to be.
For example: We unfortunately click on a pay-move (Twelve years a slave). thinking there would be a trailer of the film. It went straight into the film. We turned it straight off and called reception within 5 minutes to example what happened and asked that we didn't get charged. The hotel did oblige but not without adding, "On this occasion we will make an exception and not charge you."
This is the type of response I would expect from a 3* hotel - not the Four Seasons.
Rest of the stay was fine but the attitude of the staff did taint the stay.
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- Also Known As:
- 4 Seasons Hotel Canary Wharf
- Four Seasons Canary Wharf
- Four Seasons London
- London Four Seasons