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“Excellent Weekend Birthday/Engagement” 5 of 5 bubbles
Review of Canary Riverside Plaza Hotel

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Canary Riverside Plaza Hotel
Ranked #127 of 1,087 Hotels in London
Certificate of Excellence
Lancaster, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Weekend Birthday/Engagement”
5 of 5 bubbles Reviewed 15 July 2014

Stayed here in June 2014. Booked it for a reasonable price on Hotels.com. On arrival a very modern hotel with a nice airy feel and not too stuffy or cramped. Very relaxing. On check in I was given the opportunity to upgrade from our room to a river view suite for £90 per night which I duely did and it was well worth it. Absolutely Magnificent suite. Very large windows, great view, great bed, great bathroom. I had arranged in advance for them to have a small desert for my girlfriend as it was her birthday and the was sorted free of charge. We also had a complimentary glass of Prosecco on arrival! Great sleep. Got engaged the next night on the London Eye and will definitely be back!!!!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mulgrewp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnBrutman, General Manager at Canary Riverside Plaza Hotel, responded to this review, 23 July 2014
Dear mulgrewp,

Congratulations on your engagement from all of us here at Four Seasons Hotel London at Canary Wharf! It is truly wonderful to know that we were able to contribute, even the tiniest bit, to your memorable weekend. Best wishes to you and your new fiancée.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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859 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (228)
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Buenos Aires
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

I have spent 4 nights. Everything was perfect. The room was very clean and comfortable. I felt like at home. The personnel was very helpful. The pool a paradise. Very close to Canary Wharf financial district which is plenty of trendy restaurantes.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chuffre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnBrutman, General Manager at Canary Riverside Plaza Hotel, responded to this review, 21 July 2014
Dear Chuffre,

Thank you for sharing your thoughts regarding your recent stay with us. It is great to hear you enjoyed our riverside location, and most importantly, felt at home during your stay. That is our number one goal here at Four Seasons Hotel London at Canary Wharf. We look forward to welcoming you home again in the future.

Kindest regards,
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Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

I have stayed at the hotel numerous times over the past 3 years and so far my experience has been very positive.
Staff are attentive and polite but not intrusive. They always greet you with a smile.
The rooms are spotlessly maintained. Not a dust or fingerprint in sight. Fixtures and toiletries are top notch. Decor is slightly dated though reminiscent of early 90s hotel style and it may not be the trendiest of London hotels.
Depending on which room you get the view of the wharf is fantastic at sunset.
Only thing about it is the location. The nearest train st is about 10m walk while the canary wharf st is abt
15min away. All in all a good business hotel near canary wharf offices.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ihaveatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnBrutman, General Manager at Canary Riverside Plaza Hotel, responded to this review, 21 July 2014
Dear Ihaveatan,

Thank you for your feedback. We are very happy you had an enjoyable stay and found the service and quality to be of the five star standard. Our proximity to the DLR train and Tube station is quite accurate. We would also like to highlight that we are located just a minute from Canary Wharf Pier, where a multitude of boats are available to transport you to Central London or elsewhere along the River Thames. Thank you for your kind words and we look forward to welcoming you again.

Warm regards,
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York, United Kingdom
Level Contributor
356 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

There's a great reassurance about staying at the Four Seasons .. The staff are efficient, professional, discreet and accommodating ..the rooms are large, well appointed and have great air con ..the bars are well stocked and cater for any price or palate .. This hotel meets all the normal Four Seasons criteria ..drive up, valet park , drop the bags , these guys are brilliant ..
The location is Canary Wharf, you have a short walk to bars , restaurants and shopping bad weekends are quiet so you can get in mostly everywhere whenever you what ..highly recommended .. We went into the west end and back in 30 mins on the tube ..it's was do peaceful coming back here ..wouldn't want to stay anywhere else .

Room Tip: Don't worry they're all good !
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnBrutman, General Manager at Canary Riverside Plaza Hotel, responded to this review, 24 July 2014
Dear Tony F,

Thank you so much for your wonderful review of your stay with us here at Four Seasons Hotel London at Canary Wharf. We'd be delighted to welcome you back any time. Thank you again for your loyalty and kind words.

Regards,
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London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 July 2014

You can never go wrong with the Four Seasons brand. Quick, classy, efficient check-in. Front desk offer you a refreshing drink while you wait. Rooms are simple yet elegant and ooze the warmth of a Four Seasons establishment, although a bit of a "lift" of the guest room interiors would help the hotel catch up with its contemporary counterparts in the area.

Only negative criticism is that there is no secure key card entry from lobby upto guest floors (although Security Personnel patrol floors). This, however, caused such personnel and certain room service staff to stare at young female guests with some curious suspicion (as if only businessmen in their mid-40's were somehow expected to walk freely around hotel floors!) which is almost amusing, given that the hotel is based in a financial hub of London where the majority of young females happen to be high-powered Investment Bankers, Lawyers etc (as is the case with the young female in our party at the time). This archaic attitude from certain members of staff needs to change.

Overall, the hotel offers elegant surroundings and complete respect towards its guests and the Front desk staff were excellent and un-intrusive and the entire check-in and check-out process was quick, efficient and hassle-free, which was much appreciated and exactly what one would expect of an exclusively located Four Seasons establishment.

Room Tip: Ask for a room facing the O2 and river. City view rooms are nothing spectacular, especially during t...
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  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Savannah94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Located in the financial/business section of London, the Four Season's Canary Warf allowed me the opportunity to stay in a quiet section of London, while maintaining easy access to the more "hopping" areas.

The room was large, but not particularly well appointed (it wasn't appointed poorly.. but there was nothing majorly exciting about the decor.) Having an American outlet in the wall was a nice touch! I had a great view of the Thames from my room; one of the best features of the hotel is access to an indoor pool. Really a fantastic treat!

The concierge and staff were extremely helpful before and during my stay; they were able to help arrange a car to/from the airport at a modest price (modest in London terms...)

Closely located to the Thames water shuttle, the lightrail, and the tube, I never felt like it was too difficult to get around. It is not in the midst of the hustle and bustle of London, and not easily walkable to most tourist sites. If you are aware of that, and looking to stay in a quiet area, I highly recommend.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JetSet1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnBrutman, General Manager at Canary Riverside Plaza Hotel, responded to this review, 21 July 2014
Dear JetSet1983

Thank you for your kind review regarding your recent stay with us. We are glad you appreciated the quiet ambiance and great location. I am happy to know you noticed the small details we consider such as the American outlet in the wall and the larger details such as our pool and other fcilities. Most importanly, we are most certainly pleased with your comments about our concierge staff. I will be certain to share with the team. Thank you again and many safe travels in your future.

Kindest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

A Very good city hotel within the business district. We stayed just one night and dined in the restaurant. The service was once again very good and a lot of time was taken to pair the wine for our dinner. You can't go wrong with this brand!

Room Tip: Try to get a room facing the river. Take some time to explore the Wharf it self and take a river ta...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 125Traveller123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canary Riverside Plaza Hotel

Property: Canary Riverside Plaza Hotel
Address: Canary Wharf 46 Westferry Circus | Canary Wharf, London E14 8RS, England
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Spa Hotel in London
#94 Family Hotel in London
#95 Business Hotel in London
#109 Romantic Hotel in London
#109 Luxury Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Canary Riverside Plaza Hotel 5*
Number of rooms: 142
Reservation Options:
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Also Known As:
4 Seasons Hotel Canary Wharf
Four Seasons Canary Wharf
Four Seasons London
London Four Seasons

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