Stayed at Hilton Kensington for 3 nights when we first flew in from Australia. The room was ready as soon as we got there which was a wonderful surprise. The room was more than big enough to fit the three of us. Even the fold out single sofa seat bed was comfortable.
The front desk and restaurant staff were very polite and friendly and went out of their way to make sure we were made to feel welcome. Concierge on the other hand were a little less attentive - during one conversation I was having with the Concierge, mid sentence he started talking to another guest who appeared to be a regular to him. But this was a minor issue and only happened the once.
On the whole I would recommend this hotel as it was easy to get around London with the hop on/off bus stop right across the road and taxi's were easy to get.More
- Free Wifi