Our check-in was fast although we had to carry our luggage up ourselves despite porters being there. Their was no wireless internet service in the rooms, which we were not informed about, and is available only in the common areas. The room service extension on our phone was never answered, despite going through reception and several dishes on the menu had been removed, though the menus had not been updated for six months. The mini fridge is unlocked through a central location via the reception and they did not inform us of such after struggling to open it, when it was accessible we removed a chocolate bar that was not replaced for the entire length of our stay. It is the small things that matter when you are in a hotel and we found that it was extremely noisy. We could hear everyone banging their doors as they came in and out of their rooms and people walking up and down the corridor including the staff who frequently but accidentally knocked the cart into our door. The rooms were very clean and comfortable but squeezed for space. The washroom had a bath tub which was great. The location is excellent giving you access into London easily. The shopping mall is not far and there are a few good restaurants around. The breakfast at the hotel was far too pricey, so we frequented Neros every morning where the coffee is good.
- Official Description (provided by the hotel):
- The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more less
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- Also Known As:
- Hilton London Kensington Hotel London
- London Hilton
- Hilton Kensington