Before complimenting the room, I want to take issue with the hotel's name. It can only be called the Kensington on a technicality IMHO. It is located in Holland Park, way outside Kensington itself, and barely 100 metres inside the boundary of the Royal Borough of Kensington and Chelsea. It is right next to Shepherds Bush, but in truth that's a positive thing because you have a convenient tube station and railway line close by. It's also a relatively short walk to Holland Park tube station.
Reception staff were friendly and efficient despite being very busy at checkin due to a bus load of American tourists arriving. We also had a positive experience at checkout.
The hotel room was comfortable, quiet and cool, with good quality bedding. We had a great night's sleep, albeit I would have preferred a king- to a queen-sized bed. What really surprised me was the quirky plumbing - I've probably spent over 1,000 nights in hotels in my 50 years yet I have never seen such a bizarre over-bath shower before. It took me a good few minutes to work out how to get water to come out of the shower head. The shower pipe also had a serious leak, yet despite calling housekeeping prior to going out for the evening it wasn't fixed. Luckily it wasn't noisy so it didn't affect our sleep.
Our room (4th floor at the back of the hotel) had a really fast wifi connection courtesy of BT Openzone. I'm not sure if this came from the hotel itself or a neighbouring property but it worked well. I therefore didn't connect to and can't comment on the other wifi networks in the hotel.
- Official Description (provided by the hotel):
- The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more less
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- Also Known As:
- Hilton London Kensington Hotel London
- London Hilton
- Hilton Kensington