As a platinum member I am entitled to a free upgrade, if available. This was my 4th visit and so far they have never been able to upgrade my room. But as a compensation they would give me a nice and quite room at the back side this time.
Actually, what they gave me was a room at the front side with a view over the hanger lane roundabout. And the windows diddn't close.
There must be a hospital nearby because the neverending sirenes were very loud, especially during the night.
When I went to the bar to have my complementary welcome drink I had to wait for over 25 minutes to get served. Normally I am not so patient but I was convinced not to allow anything to spoil my Xmas trip.
The hotel itself is not bad at all, but you have to prepare yourself to cope with issues like these.More
- Free Wifi