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“A Good Hotel”

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Crowne Plaza Hotel London Ealing
Ranked #256 of 1,081 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Reviewed 29 May 2014 via mobile

Stayed for 1 night before a meeting in North London.
Check in was fast and efficient, room clean and fresh. I was surprised at the size if the room. Nice and big and airy. Although in the Hanger Lane side room was very quiet. You could hardly hear the traffic.
Staff here are superb. Went out if their way to organise printing for me when I had forgotten to do it before I arrived.
Would definatly recommend this hotel.

Stayed: May 2014, travelled on business
Thank Shanemjoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 31 May 2014

Dear reviewer, thank you so much for taking the time to add such positive feedback following your recent stay with us; I will make a point of sharing your comments with the team t oshow how much of an impact they can have on our guests.
Kind regards
Gordon Stewart
General Manager

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512 - 518 of 970 reviews

Reviewed 29 May 2014

We were surprised at the size of the rooms (more than adequate). Very clean, staff very helpful and service very good in the dining and bar area. Getting around was very easy with an underground station within 100m of the entrance

  • Stayed: May 2014, travelled with friends
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Thank Beans H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 31 May 2014

Dear reviewer, thank you for adding your feedback following your recent stay; hopefully we will be welcoming you back again in the not too distant future.
Kind regards
Gordon Stewart
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Spent 9 nights at this hotel, had 2 rooms and was very pleased. Rooms were nice sized and very clean. Staff offered excellent service!Staff made us feel they were happy we were there. Helped confirmed tours for us, ordered take-out food for us, answered our many questions. We had club rooms which gave us access to the "club" which is a great service. Ate dinner in the restaurant and the food was very good and reasonable priced. Hotel is literally just a couple of minutes walk to the Hanger Lane tube station which was the main reason we decided to stay there. Beds were comfortable, linens clean, rooms cleaned daily. We will stay again next time we're in London!

  • Stayed: May 2014, travelled with family
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Thank Reba M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 31 May 2014

Dear reviewer, thank you for taking the time to add your feedback. I am most proud of your comments given you stayed with us for a longer than typical hotel stay and we obviously maintained a consistant level of service throughout. Hope to have you back soon.
Kind regards
Gordon Stewart
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

Our room was lovely, spotlessly clean and very comfortable. The only negative was that the TV was old. Parking is expensive at £12.50 and the internet is only available for free in the public areas until 5.30pm. If you want to use it after this there is a charge of £14 which is scandalous! Breakfast was average. All staff were very friendly and helpful. We were in room 230 and got woken up at 5.30am by a refuse vehicle.

  • Stayed: May 2014, travelled as a couple
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Thank clowndog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 31 May 2014

Dear reviewer, thank you for your feedback and please accept my sincere, personal apologies that some elements of your stay did not meet your expectations. The whole TV package currently available in the hotel will be changing, but as yet, I unfortunatley cannot confirm a date of when that will happen. As from 1st July 2014 interent will be complimentary to all IHG Reward members, regardless of status level and there is no catch or cost to join, if not already a member. On a more positive note, thank you for your specific positive comments on the hotel staff and cleanliness.
Kind regards
Gordon Stewart
General Manager

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Reviewed 10 May 2014

This hotel was simply very good and just a matter of metres from the tube station’s ramp. The staff were very attentive and friendly. Everything worked and the lifts were quick to arrive and move. Despite being situated adjacent to the North Circular the rooms were very quiet. Both rooms we stayed in, one compact, one very big, were good, well lit and very clean. The latter had a TV at the end of the bath! Breakfast, although expensive, was well cooked with quality ingredients and decent, low volume background music - albeit the smallest plates seen in a hotel for a long time. The only minus point was time taken to get wi-fi, which was convoluted and had to be reset every 24 hours.

  • Stayed: April 2014, travelled as a couple
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2  Thank Kelley-Cranham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 19 May 2014

Dear reviewer, thank you for taking the time to add your positive feedback.
Kind regards
Gordon Stewart
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

i stayed here for 2 nights due to a lack of availability in central London. easy location opposite Hangar Lane tube station and despite being located along side the A40 it was very quiet. service was excellent, quality of food in restaurant very good and staff very attentive.

  • Stayed: April 2014, travelled on business
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3  Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 6 May 2014

Dear reviewer, thank you for the great review; hope to have you back with us again soon, whether central London is full or not.
Kind regards
Gordon Stewart
General Manager

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Reviewed 20 April 2014

Stayed here for one night on the 12th April with family and friends to watch football at Wembley stadium.
There was a slight hitch with the room not being ready when we arrived, but it was sorted by the time we returned from the game.
The hotel itself is nicely set out with a club lounge near reception and restaurant and bar downstairs. It has very good facilities.
The room was excellent with a view looking at Wembley.
The staff are very friendly and helpful.
Just be aware if you get a private hire car, the cost one way to Wembley was £15, that was for 4 adults and 2 children though.
All in all a great stay and would definitely return

  • Stayed: April 2014, travelled with family
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1  Thank Stesteh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 22 April 2014

Dear reviewer, thank you for adding your positive feedback and hopefully your team will give you future reasons to come back and stay with us again.
kind regards
Gordon Stewart
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel London Ealing

Address: Western Ave | Hanger Lane, Ealing, London W5 1HG, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#28 Green Hotel in London
#90 Best Value Hotel in London
#191 Luxury Hotel in London
#226 Business Hotel in London
Price Range: £64 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel London Ealing 4*
Number of rooms: 139
Official Description (provided by the hotel):
A stylish West London hotel with fast access to the city centre, on-site dining and excellent business facilities Crowne Plaza(R) London Ealing hotel is located next to Hanger Lane Tube Station, so you can be in Central London for a meeting or a night out in 25 minutes. We're right beside the A40 too, so you can get to Heathrow Airport (LHR) in half an hour. Bring your colleagues with you and book a room at our quiet, self-contained meeting centre, which can seat up to 80. Digital projectors and wireless microphones help ensure a seamless presentation, and our smart breakout café has drinks and snacks to keep everyone going. WiFi is complimentary, there's ample parking, and our Crowne Plaza Meetings Director helps everything go like clockwork. If you have some time off, you can take in a concert at nearby Wembley Arena. Catch the Tube and Covent Garden theatres, Soho restaurants and Savile Row's designer boutiques are all within a short ride. Stretch your legs in the nature reserve at leafy Richmond Park, only 5 miles away. Our sophisticated West 5 Brasserie and Bar is an ideal place to entertain guests over a grilled sirloin steak, pan-fried sea bass or a Starbucks coffee. Relax with a glass of wine in our colourful contemporary lounge, where you can watch Sky Sports too. Wind down at our free fitness centre, open 24/7. ... more   less 
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Also Known As:
Crowne Plaza London
London Crowne Plaza
Holiday Inn London

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