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“A Very Busy City Hotel” 4 of 5 bubbles
Review of Crowne Plaza London - Kings Cross

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Crowne Plaza London - Kings Cross
Ranked #465 of 1,089 Hotels in London
Ontario, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A Very Busy City Hotel”
4 of 5 bubbles Reviewed 27 May 2014

Large lobby and reception area. Staff at reception was friendly as was the concierge. Room was not spacious but adequate and well equipped. Large dining area with a very attentive and friendly staff. The dining room manager was aware of our time constraints when we had to attend a theatrical performance and made sure courses were prompt. Breakfast was buffet style with a great variety of hot and cold items. Great location!

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wiseowl66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Crowne Plaza London - Kings Cross, responded to this review, 28 May 2014
Thank you for your kind and positive review of our hotel. Its great that you enjoyed your visit and stay with us. I am glad that you found the hotel staff to be both friendly and attentive. Thank you for letting us know and we hope to see you back here again in the future.
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2,605 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (380)
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English first
Leicester, United Kingdom
Level Contributor
332 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

Good location for kings cross station, it took us about 10 minutes to walk froM the station to the hotel with suitcases.
Room was clean and bed was comfy.
Breakfast wasn't included in our deal but there are plenty of places nearby to get some.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank Sheilz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Crowne Plaza London - Kings Cross, responded to this review, 27 May 2014
Thank you for your positive review and for staying with us. I am glad you found our bedrooms clean and our beds comfy. Thank you for letting me know. We hope to see you back again very soon.
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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 May 2014 via mobile

We got this hotel of the internet for the bargain price of £85, but don't think id of paid the proper rate. The reception staff were polite and friendly. The hotel shop was VERY overpriced,The swimming pool was out of order, and the waitress on the Sunday night was very miserable and made us feel like we were just a hindrance to her. The room was fine and the shower was brill!

Stayed May 2014
Helpful?
1 Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Crowne Plaza London - Kings Cross, responded to this review, 27 May 2014
Thank you for your review and for staying with us in London. I am sorry that the pool was out of use due to urgent unavoidable maintenance, it is now back in use. I am glad that your found our Reception Team friendly and helpful. Its great that you enjoyed the bedroom and shower. Sorry that one of our team members let us down, but thank you for letting me know.
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Leeds, United Kingdom
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 269 helpful votes
4 of 5 bubbles Reviewed 25 May 2014

We stayed at Holiday Inn for two nights over the May bank holiday weekend. The location was central but it was much further from King's Cross station than anticipated (a fifteen minute walk). This might not be a major issue for us but those with disabilities may wish to consider a taxi from the train station.

The check-in service were clearly busy throughout the day but were courteous and professional. Our room was clean, spacious, and the beds were comfortable. We were also pleased that they accommodated to our request for breakfast items prior to the breakfast service hours.

The breakfast was very good, offering full English and continental options. There are also plenty of cafes and restaurants available just outside the hotel for those considering alternatives options.

Overall, it was good value for money - just wished that wi-fi was included (as is usually the case with many other London hotels).

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chrissierulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Crowne Plaza London - Kings Cross, responded to this review, 27 May 2014
Thank you for your positive review and for staying with us in London. I am glad that you had a comfortable stay with us. For information only Wi-Fi is now free for all IHG Reward Club members and you can accrue loyalty points for each stay. You can join at any IHG Hotel Reception Desk. I am also pleased that you enjoyed our English Breakfast. Thank you for letting us know.
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Sheffield, United Kingdom
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 24 May 2014

We stayed here with our six month old grandson while visiting Gt Ormond St Hospital. We paid an extra £26/night for dinner and breakfast (for two). Adding the food made this very good value - for the area.

All the staff were great. Our server at dinner - Anita was particularly good. No problem getting a cot or travelling with a baby. The room was large for the area with a sofa and room for the cot. Its not really 4* but its good for the area. The food was better than at another 5* we recently stayed at. The room was much bigger than the local Doubletree and the staff much better than either.

The hotel is a block back from the main roads so much quieter than other local hotels.

Downsides - bed was not very comfortable. Wi-Fi pricing was crazy.

Room Tip: This is MUCH quieter than other local hotels as its not on the main roads. Buy the food add ons...
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CJMDebyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Crowne Plaza London - Kings Cross, responded to this review, 28 May 2014
Thank you for your kind and positive review of our hotel and services. We all appreciate you taking the time out to let us know. Why not join our IHG Rewards Program for free Wi-Fi and Loyalty points - please ask at any IHG Hotel Reception Desk. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 24 May 2014

We recently had a very nice 6 night stay on the 6th floor in a corner room with a lovely view. Desk was so helpful to find us a room for an early checkin after our long flight. Breakfast was heartier than I would have thought for a continental breakfast. The Rasa Indian restaurant off the lobby offers delicious meals. It's a 10 minute walk to Kings Cross tube station but you can grab the 63 bus a block to the left of the entrance to get there. You're also 2 blocks from Exmouth Market which has many restaurants to choose from.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank coastwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Crowne Plaza London - Kings Cross, responded to this review, 27 May 2014
Thank you for your kind and positive review. I am glad that you found the hotel to be both convenient and spotless, our Housekeeping team will appreciate your letting us know. Many thanks.
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Manchester, England, United Kingdom
Level Contributor
148 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 24 May 2014

A pleasant stroll from Kings Cross & even Euston, this hotel provides decent overnight accommodation, breakfast and this week I tried & was pleased with good room service for supper.
A good gym incl. pool rounds off a good package.
The Gastro pub (Union Tavern) opposite is a good alternative if you want to eat locally and it is a short stroll to a buzzing food area at Exmouth Market.

Room Tip: Become a IHG loyalty card member
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  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Crowne Plaza London - Kings Cross, responded to this review, 27 May 2014
Thank you for your positive review and for staying with us on a regular basis as an IHG Rewards Club Member, we all appreciate that you have a choice each time you book. Thank you again for letting us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza London - Kings Cross

Property: Crowne Plaza London - Kings Cross
Address: 1 King's Cross Road, London WC1X 9HX, England
Phone Number:
Region: United Kingdom > England > London > Clerkenwell , Euston / Kings Cross /St Pancras
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#65 Spa Hotel in London
#308 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza London - Kings Cross 4*
Number of rooms: 429
Official Description (provided by the hotel):
The Crowne Plaza London Kings Cross is a central London hotel situated between the City of London and London's West End. Kings Cross, Farringdon and Russell Square underground stations are all within easy walking distance. The New Eurostar terminal at St Pancras is within 15 mins walk. The Crowne Plaza London Kings Cross provides easy access to key tourist attractions such as Oxford Street, Covent Garden, The British Museum, St Pauls Cathedral and Sadlers Wells Theatre. The Crowne Plaza London Kings Cross has 429 air conditioned bedrooms with high speed internet access all with one queen or two double sized beds. Two exciting restaurants to choose from, Belgo serves traditional Belgian mussels, steaks, burgers, rotisserie chicken and selection of 62 Belgian beers, or Bloom Kitchen and Bar has an artisan food menu and specialises in gin cocktails. Meeting rooms can accommodate up to 250 delegates. ... more   less 
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Also Known As:
Holiday Inn London - Kings Cross / Bloomsbury Hotel London
London Holiday Inn

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