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“Great hotel”

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DoubleTree by Hilton Hotel London - Victoria
Ranked #322 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 9 July 2014

Convenient location near Victoria Station, great breakfast places nearby. Comfortable beds, very quite room. Conceirge was very helpful. Close to Buckingham Palace and Westminster Abbey. Highly recommend

  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
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Thank gaill203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTlonvc, Manager at DoubleTree by Hilton Hotel London - Victoria, responded to this reviewResponded 11 July 2014

Dear gaill203,

Many thanks for your fantastic feedback.

I am delighted we contributed to a pleasant trip to London and look forward to welcoming you again soon.

Warmest Regards,
Issam Abid
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,550 - 1,556 of 2,141 reviews

Reviewed 8 July 2014

The staff, rooms, food and location were all excellent. Everyone was friendly and eager to please. Breakfast was hearty and you will fall in love with the traditional English Breakfast. The hotel is next door to Victoria station and close to Buckingham Palace, Harrods, and Westminster Abby.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Walter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTlonvc, Manager at DoubleTree by Hilton Hotel London - Victoria, responded to this reviewResponded 11 July 2014

Dear Walter C,

Many thanks for sharing your experience with other travellers.

We are delighted every aspect of your stay was positive, from location to our product and services. We too feel very fortunate to have another valued guest enjoying their time with us and look forward to achieving the same level of satisfaction on your next visit to the hotel.

Yours sincerely,
Issam Abid
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

Picked this Hotel as next to Victoria Station and close for British Pullman the next day. Warm welcome really surpassed our expectations, room was lovely and most staff really helpful. Would stay again.

  • Stayed: July 2014, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

I find that travelling around Europe, many good and not cheap Hotels are becoming extremely complicated when it comes to some services.

The double tree by Hilton in Victoria is a good business hotel, reasonably close to center of London, you can practically walk (15 minutes) to parliament square, Hyde Park corner or Buckingham Palace but, breakfast is not included, getting a WiFi connection did not seem the most comfortable (for some reason from my room I could not use the option for introducing your room number and name and I had to ask in reception to get user and password, even for the public WiFi in lobby).

The rooms are good rooms, perfectly new and clean with good bathrooms but again, it is starting to be the little things that are annoying in many good European Hotels, minibar is empty? suddenly I get up during the night, want a cold during, open the fridge and nothing! I just do not understand why they do this...Also do not understand the point of having rooms with two single beds pushed together, a normal queen size is probably less costly and more comfortable.

Again, I think is a good Hilton Hotel, you will not find anything wrong with it but seems like this little inconveniences are starting to get a bit annoying for me personally. I am in a Hotel, I do not want to have to plan when to get WiFi, etc.

  • Stayed: July 2014, travelled on business
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1  Thank ngutierrez1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTlonvc, Manager at DoubleTree by Hilton Hotel London - Victoria, responded to this reviewResponded 8 July 2014

Dear ngutierrez1972,

Thank you very much for your comprehensive feedback.

Little things do matter and I am very sorry for the issue you experienced with our Wifi. The system is fully interfaced with the front desk and should be able to get you connected with your name and room number so please accept my sincere apology if that was not the case on this occasion. Minibar can be filled upon request as indicated but not a standard available in all room types. We opted to leave the minibar in our rooms following a survey with our valued guest which was perceived as a convenient amenity. As for twin rooms, our aim is to maximise the living space and as you would expect, twins are a room of choice for colleagues or friends travelling together.

Your opinion is valued and I would like to thank you again for bringing these points to our attention.

regards,

Issam Abid
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

Very nice staff who were helpful when I needed a late check-out and was met by my daughter who needed to drop her bag off while we went for lunch. Accommodating and service minded which is either rare or often times overdone. Great balance. It really was just what I needed and expected for a nights stay on business. A practical location. Next to Victoria station is ideal even if it is not the prettiest location in London. I will stay here again and made a reservation for my next visit. It is the second Hilton DoubleTree Hotel I have used in London. I have liked both and the service level is consistent. You know what to expect and that is what you get.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTlonvc, Manager at DoubleTree by Hilton Hotel London - Victoria, responded to this reviewResponded 8 July 2014

Dear Eric R,

Thank you very much for your glowing review.

We are delighted to read we provided a perfect balance for your London trip. Your word very much described the philosophy and standard we aim to consistently achieve which makes it all more rewarding for our dedicated team .

We truly hope to see you again soon on your next visit

Kind Regards,
Issam Abid
Hotel Manager

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Reviewed 7 July 2014

Excellent location, clean and great breakfast. Cookie on arrival a nice touch! I stayed at the hotel overnight with a friend as we went to a gig at Hyde Park - perfect location as only a 15 minute tube away. I would definately book this hotel again.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
1  Thank Norma Hudson P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

The location in a central part of London, with access to all transportation and entertainment centres, is by itself a big reason why to choose this hotel, let alone being topped by the excellent value for money, the customer care, rooms, facilities, and friendly atmosphere. Can only say it was a great experience and encourage everyone who is trying to decide where to stay and reading reviews, to go for it, and they won't regret it.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with DoubleTree by Hilton
1  Thank Marwan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel London - Victoria

Address: 2 Bridge Place, London SW1V 1QA, England
Phone Number:
Region: United Kingdom > England > London > Pimlico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#133 Family Hotel in London
#178 Business Hotel in London
#208 Romantic Hotel in London
#228 Luxury Hotel in London
Price Range: £144 - £328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Victoria 4*
Number of rooms: 232
Official Description (provided by the hotel):
Conveniently located opposite Victoria Station, the DoubleTree by Hilton Hotel London – Victoria provides its valued guests with immediate link to the London wide public transport network, Gatwick via the gatwick express and Heathrow airports as well as some the city’s most popular points of interest. Major attractions, such as Buckingham Palace, the Houses of Parliament, the London Eye and the famous West end are within walking distance ... more   less 
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Also Known As:
Hesperia Victoria Hotel
Hesperia London Hotel
Hesperia London Victoria
Hesperia Victoria London
Hesperia Hotel London Victoria

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