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“Splurge on the club lounge.”

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InterContinental London Park Lane
Ranked #135 of 1,089 Hotels in London
Certificate of Excellence
Kansas City, Missouri
Level Contributor
180 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Splurge on the club lounge.”
5 of 5 bubbles Reviewed 10 June 2012

Splurge on the club lounge. Stayed three nights over a weekend for a holiday and booked a room associated with Priority Club / Ambassador status so do explore the loyalty program prior to booking. The first room was an excellent room but the first room was a smoking room and so undesirable. The second room was an excellent room and not a smoking room. The booking was both points and paid and the paid was a club room and an additional supplement is associated with club access for non club rooms. The price of both the rooms and the club is quite expensive but I would recommend a room with club access or a lesser room with club access supplement. The lesser room has a view of the courtyard. The club has a wonderful view of neighborhood. The club staff are wonderful. The French gentleman in particular was wonderful and greeted each and every guest as if the guest was the one and only guest. Breakfast is quite nice with both continental breakfast and made to order breakfast. The club is all inclusive so food, drinks and Internet are at one set charge.

As noted in this review and endless other reviews, London and the hotels in London are quite expensive. Options do exist to stay in a five star hotel and arrive home with a few £ in your pocket. The prices are 2X or 3X high season for hotels and 2X high season for flights so consider a visit non high season. Winters are miserable, though. The classic room is smaller and without a view but at a discount. The trip from the airport is best suited for less luggage and less expensive options such as the Piccadilly Line. Order an Oyster Card in advance online. The cost from LHR to IC Park Lane is £5 via London Underground or £50-£70 via taxi. Pret A Manger or M&S are ideal for quick food and drink. Harrods food court at closing 50% discounts. And yes club access with the associated food and drink and view.

Room Tip: The club room or the supplement for club worth the price.
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  • Stayed June 2012, travelled solo
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    • Cleanliness
    • Service
Helpful?
7 Thank view-with-a-room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,370 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (414)
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English first
Orang County, CA
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

We had stayed in this wonderful keep hotel for 5 nights. Nice facility, everything is clean and organized, good location, excellent service.

Room is clean and comfortable, a little bit smaller than typical US hotels but it is Europe. Hotel upgrade us to a top floor overlooking at the park.

Breakfast is very good - but after 3 days of the same food, need a taste change.

Excellent location, close to tube, walking distance to the Palace and old Bond st shopping area.

Cross street is Four Seasons and Nobu Restaurant.

Theo Randall restaurant is exceptional good - try it if you have chance, so does the Gordon Ramsay Plane Food at Heathrow airport.

Overall very happy and will be back.

Room Tip: Stay at the top floor and have a park view.
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  • Stayed May 2012, travelled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hog4oc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford upon Avon
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 5 June 2012

Booked this hotel in March as an Ambassador so you would expect everything to be 5 star
Got to the hotel too early to check in but they let us do everything apart from see the room, told that we we had been upgraded to a suite with a park view room 202, great we thought bu that is why you pay to be an Ambassador
Went out to lunch to come back to find that we now had room 143 first floor at the end if the hotel with a view of a astro turf roof
Phoned down to reception the only other room that they had was a smoking one!
In between booking and staying they had changed the rules on Club Lounge access so they said that I would have to pay an extra £65 per night for that, on top of the £480 a night that I was paying.
I trawled my emails to find my confirmation and emailed it to the front desk, after 40 inutes no answer so I walked down to show the reception manager, he kindly gave us access for free, or should I say included in the price.
We went to the club lounge where we had a great evenin only to be spoilt by coming back to a hineymoon cake that had been delivered to our room by mistake, they must bump people for fun at this hotel.
After being back in the room for a good hour I got a call from the front desk, same girl as I first talked to telling me that in her opinion Ishouldn't have lounge access, I just let this one go.
The next morning we bumped into the occupants of room 202, crass Americans, well they do scream louder.
All in all very disappointing and makes me think that I won't be reviewing my Ambassador status

Room Tip: Pick it and make sure they don't change you
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  • Stayed June 2012, travelled with family
    • Value
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    • Service
Helpful?
1 Thank martingreaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanarkshire, Scotland
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 4 June 2012

Great location for central London, fantastic service, loved it, the suite I had was total luxury, loved the personal butler feature

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fabface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 4 June 2012 via mobile

Reading the reviews on this website, I cannot find a single compaint that would not have been immediatly rectified by this superb hotel had the complainant made a simple, polite comment at the time. I have stayed here many times over twenty years and the staff are simply and consistantly wonderful.

There is no better location in London. Theatreland is a short walk away - along Piccadilly, the shops of Knightsbridge are a short walk in the other direction and the restaurants and clubs of Mayfair are on the doorstep. Access to Heathrow is quick and easy, by car or public transport.

The rooms are quiet, comfortable and immaculate. The management also go the extra mie here and recognise and prepare for your arrival whether it was booked through the IHG website or a budget site. I have not experienced that in any other hotel in the world.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank CrestaRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
181 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 3 June 2012

As can be easy seen on my reviews, I´m a very frequent traveller to London, and usualyl I stay in Canary Wharf, where the Regional HQs of the company I worked for are located. This time, since the hotels where I used to stay were full or with "Olympic Games pricelist"......(GBP for a single room at the Hilton in Canary Wharf, what is ridiculous), my secretary booked me the Intercontinental.

Great hotel, clean, well decorated, great atmosphere, beautiful bar, and a very good breakfast. The room is quite small (London standard), but clean and complete. No complains. When I stay in this area (Park Lane - Green Park) I used to do it at the Athenaeum (couple fo blocks from the Intercontinental, direction Picadilly Circus) but now I think that this will be my preferred option.

I arrived late in the evening and ordered room service, what was ok, good options, delivered withi the promised timeframe, etc. The breakfast is good, nothinspecial, but ok. I don´t need more early in the morning, however, too expensive if not included on the room rate (as was my case).

All-in-all, very good place to stay.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alvaro E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ringwood, United Kingdom
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 31 May 2012

We stayed here on ICH points for a special weekend for theatre and club. The hotel is very clean and the staff are generally very attentive.
The overall impression was tainted slighly by the very high prices for bar and (very nice) breakfast and the "service fees" included on top of that. Unfortunately, I didn't notice the fees until afterwards.
The uniformed door staff seemed generally more intent on their conversations rather than guests, but the concierge was excellent.
The room was clean and comfortable, if slightly small, but there were no drawers for clothes. this may be because we were only there for one night and staying on points, I don't know.

Room Tip: watch out for the nibbles at the bar, they come automatically when you order a drink, but you will b...
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  • Stayed May 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chris2709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental London Park Lane

Property: InterContinental London Park Lane
Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#37 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#114 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Official Description (provided by the hotel):
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 
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Also Known As:
Intercontinental Hotel London

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