Stayed at this hotel for 2 nights from the 7th of April 2014
I don't really have any positive feedback to report. This hotel was booked online and with most web sites La Suite West only shows the most spacious and beautiful bedrooms on their site. The truth is that a deluxe standard bedroom is so small you can't open your suitcase. There is also very little wardrobe room to hang your clothes. We were located in room 012 on the ground floor with a window that could not be opened and blinds that could not be pulled up! So no natural light what so ever. The noise was so loud it felt like a plane was landing nearby. In actual fact it was the AC unit out side. We complained to the reception and asked the duty manager to come down and judge for himself. He was quite embarrassed to say the least.
We protested and asked to be moved immediately and after checking he mentioned that only the "basement" rooms were available. The basement!! Please at a "5" hotel. Are they for real!!!
We reluctantly stayed that night in our room and after long trip from Australia not able to sleep that night due to the noise was very annoying.
The next day after complaining again to reception we asked them to move us to a room on the first floor. This was granted at the end of that day, but to a room smaller than the one we had!
Even though the location of this hotel is close to the tube it is located in a street with only guest houses, and hotels. So very noisy at anytime of the day/night
Don’t go there for any rest. The hotel is also overly designed and not practical at all. Dark walls, ceiling and floors with low level lighting do not make “good” design.
Well there it is. It’s the worst hotel I have ever stayed in…..
- Official Description (provided by the hotel):
- Discover the simplicity and tranquillity of La Suite West Hotel. Here you'll find some of the most soothing and welcoming accommodation in the city. Perfectly positioned on a quiet tree lined street on the edge of London's magnificent Hyde Park and close to the West End and Paddington, this boutique hotel is the minimalist and state of focus creation by famed British designer Anouska Hempel. Settle into a comfortable room that fosters a sense of serenity from the moment you step inside. Minimalist décor and the latest technology combine to create a vibe that's enticingly modern yet decidedly Zen. Free wireless Internet access and a delicious complimentary hot breakfast buffet which includes freshly made smoothies are just a few of the perks when you book direct. Grab an energizing workout at the well-equipped fitness centre and then unwind in our tranquil terrace. Outside crisp lines and sculptural forms that characterise the hotels interior are echoed in meticulously pruned plants, trees and hedges. Leading from the hotel RAW restaurant, food and beverage service is available, making it the perfect location for mock tails or afternoon tea. Discover the perfect balance of comfort, technology and style at la Suite West Hotel. ... more less
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