Waiting for a room to be ready for more than 2 hrs without any feed-back from the reception is certainly not a 4* standard, and management explaining that it is not its fault if guests have exceeded the check-out time is not acceptable.
On several occasions rooms in higher categories where offered for an extra fee and would appear as a marketing strategy.
Anyone expecting prime quality service should probably avoid this property.
- Official Description (provided by the hotel):
- Discover the simplicity and tranquillity of La Suite West Hotel. Here you'll find some of the most soothing and welcoming accommodation in the city. Perfectly positioned on a quiet tree lined street on the edge of London's magnificent Hyde Park and close to the West End and Paddington, this boutique hotel is the minimalist and state of focus creation by famed British designer Anouska Hempel. Settle into a comfortable room that fosters a sense of serenity from the moment you step inside. Minimalist décor and the latest technology combine to create a vibe that's enticingly modern yet decidedly Zen. Free wireless Internet access and a delicious complimentary hot breakfast buffet which includes freshly made smoothies are just a few of the perks when you book direct. Grab an energizing workout at the well-equipped fitness centre and then unwind in our tranquil terrace. Outside crisp lines and sculptural forms that characterise the hotels interior are echoed in meticulously pruned plants, trees and hedges. Leading from the hotel RAW restaurant, food and beverage service is available, making it the perfect location for mock tails or afternoon tea. Discover the perfect balance of comfort, technology and style at la Suite West Hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Odigeo, Travel Republic (UK), Booking.com, TripOnline SA, Hotels.com, Agoda, Cancelon, 5viajes2012 S.L., HotelsClick, Evoline ltd and HotelQuickly so you can book your La Suite West - Hyde Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.