Our afternoon check in was laboured. We were not alone in waiting at the desk at which there was only one person attending to guests. There was another man behind the desk but he seemed more preoccupied with strutting about. Eventually I had to show our reservation to the 'solo' worker as he had difficulty in understanding that I had a reservation. When I asked him for confirmation of various points re carparking he didn't even address the question and I had to tell him that I was asking a question to get him to concentrate. Perhaps he'd had a busy time and was tired.
Our room was super - clean with everything that we'd need. One major issue, however, was that the window was missing a catch to the extent that it couldn't be completely soundproofed from traffic noise. Pity we only discovered this upon returning to the hotel late and attempting to close the window. Sleep was not forthcoming - more a nocturnal doze.
Breakfast was just right as indeed was our departure. I would be prepared to use this hotel again (just a few minutes walk from Ealing Common tube station) but would encourage training for reception staff - a smile would not go amiss. The young man manning the desk at night can smile - his colleagues need to follow his example. Also the window in room 429 needs attention.
- Official Description (provided by the hotel):
- Our warm and inviting hotel boasts an ideal location in the quiet suburb of Ealing, offering transportation links to both central London and Wembley Stadium. Enjoy easy access to a range of fantastic dining, shopping and entertainment opportunities from our convenient location. We are also situated within close proximity to a number of businesses and colleges, including the University of West London.Indulge in afternoon tea or sip delicious, pre-dinner cocktails at the chic and stylish W5 Grill & Bar, where you can enjoy a sophisticated dining experience and a selection of grilled specialties and fine wines.Host a meeting with us in one of our flexible meeting rooms or celebrate a special occasion in our attractive event space. Let our professional banquet staff organize your dream wedding reception or important business event. ... more less
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- Also Known As:
- Ramada London Ealing Hotel London
- Ramada Hotel Ealing
- Ramada Hotel London
- Ealing Ramada
- London Ramada