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“Excellent Stay ”

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DoubleTree by Hilton London Ealing
Ranked #252 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 5 November 2013 via mobile

As a Diamond member with Hilton I tend to stay many a night at many different hotels. This was one of the better hotels I have stayed in.
The staff were great and everyone of them helped with a smile on their face.
Even though the rooms were small compaired to those here in the US, our room on the top floor was very comfortable, and very clean.
Breakfast was excellent and always hot.
I will absolutely stay here again on my next visit to London. Oh and only 2 minutes from the underground train taking you right into central London.

Stayed: November 2013, travelled as a couple
1  Thank EquipmentTrainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 11 November 2013

Dear EquipmentTrainer,

Thank you for taking the time to leave your feedback following your recent stay with us.

Having a Diamond member praise our staff is certainly a great reflection on the team we have here at the hotel. I will make sure your kind comments are posted on our feedback wall.

We all look forward to welcoming you back on your next visit.

Kind regards

Matt Williams
General Manager

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1,327 - 1,333 of 1,983 reviews

Reviewed 5 November 2013

Completely renovated hotel offering very good value for money, not that centrally located but still close enough to be used as a base for exploring London if needed. Review based on a one night stay in November (background of spending 80+ nights per year in different hotels around the globe).

Location:
Maybe 10min walk from Ealing Broadway, which has quite good train & tube connections to the rest of the city including Heathrow. There are also bus lines going right by the hotel as well as Ealing Common tube station. The immediate neighborhood seems to be mostly residential but there are plenty of restaurants, pubs and shops around the Ealing Broadway station.

Room:
I had a deluxe room at 3rd floor which was not the biggest I’ve seen but anyway enough for a single traveler like me. The room seems to be completely renovated just a short while ago, i.e. everything was very clean with no signs of usage etc anywhere. Room had all the normal equipment such as LCD TV, including also espresso machine.

A small bottle of red wine, fruit plate and two bottles of water received as complimentary, always appreciated! Oh and of course the trademark warm cookie, too :-)

The only minor negative comment is about air conditioning which was a bit noisy and seemingly there was no way to turn it off.

Etc:
Breakfast was quite good, both in quality as well as number of cold & warm options apart from orange juice which did taste more or less like colored water.

Would I return there?
Yes, sure. Completely renovated hotel offering good value for money

  • Stayed: November 2013, travelled on business
    • Value
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Thank dadsasdasd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 6 November 2013

Dear dadsasdasd,

Thank you for taking the time to post such a lengthy and informative review. I am guessing by the amount of time you spend in hotels then you are more than qualified in knowing what works and what doesn't.

I am glad that you approve of the recent £10 million refurbishment and that we ticked nearly all the boxes. I will look into the couple of points that you mentioned we could improve on.

Thank you again and we hope to be able to welcome you back in the near future.

Kind regards

Matt Williams
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

I have stayed at the hotel previously with my husband and I thought it would be a great base for my colleague and I to stay whilst exhibiting at Olympia. Excellent hotel! The staff are very welcoming.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Easytobook.com
Thank Maria V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 6 November 2013

Dear Maria V,

Thank you for taking the time to post your feedback after your recent stay with us.

I am delighted that you had an enjoyable visit and we look forward to welcoming you back on your next stay.

Many thanks

Matt Williams
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

Great experience at this modern and comfortable hotel! Very helpful and dedicated staff from pre-arrival to departure. The warm cookie on arrival was a lovely and well appreciated attention. Breakfast was very generous and varied and food was available until late morning. The room was a little smaller than expected but the bed and the bathroom were comfortable and spacious. The staff, when booking on the phone, offered a better rate than any websites. We have already recommended this hotel and we will definitely stay there again on a next visit to London.

  • Stayed: October 2013
    • Value
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Thank Valouspike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 6 November 2013

Dear Valouspike,

Thank you for taking the time to leave such lovely feedback after your recent stay. I was delighted to read that we ticked all the boxes and scored a 5 out of 5.

We look forward to welcoming you back on your next visit.

Many thanks

Matt Williams
General Manager

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Reviewed 4 November 2013

Rooms are small but clean, bright and functional. Full breakfast with helpful staff. Quiet neighboorhood convenient to two Tube stations and the village of Ealing. Very happy with the value I received for the points expended.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Carmen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 6 November 2013

Dear Carmen H,

Thank you for taking the time to leave your feedback after your recent stay with us at the Doubletree by Hilton London Ealing.

I am glad to read that you enjoyed your stay and found us great value for money.

We hope to be able to welcome you back whenever you next visit London.

Kind regards

Matt Williams
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

The best hotel I have stayed in for some time, check in was quick and easy along with the warm cookie the room was modern with a big comfy bed and very quite for a good nights sleep and the shower room was nice and large.
Will be staying again for sure.

  • Stayed: October 2013, travelled on business
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Thank 682Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 6 November 2013

Dear 682Steve,

Thank you for such a wonderful review. We are delighted to read that you had a great stay and are in your top ranked hotels.

We look forward to welcoming you back soon and will be ready with that warm cookie.

Many thanks

Matt Williams
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

Great location next to the Common - secure (£10 car park) - very disorganised - had to walk down to the bar to order room service - bathroom size a joke (very small) - would I stay again probably not :-(

  • Stayed: October 2013, travelled on business
    • Value
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Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 6 November 2013

Dear paul B,

Thank you for taking the time to leave your feedback after your stay.

I am sorry that it appears we encountered some problems with our room service phone on the night of your stay. I am also sorry that you found the bathrooms small.

It is a shame that because of these two factors you would not be willing to return and give us another try. I do however appreciate the time taken to post your comments.

Kind regards

Matt Williams
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton London Ealing

Address: 2-8 Hanger Lane, London W5 3HN, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#99 Best Value Hotel in London
#120 Business Hotel in London
#148 Romantic Hotel in London
#153 Family Hotel in London
#188 Luxury Hotel in London
Price Range: £84 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Ealing 4*
Number of rooms: 189
Official Description (provided by the hotel):
Our warm and inviting hotel boasts an ideal location in the quiet suburb of Ealing, offering transportation links to both central London and Wembley Stadium. Enjoy easy access to a range of fantastic dining, shopping and entertainment opportunities from our convenient location. We are also situated within close proximity to a number of businesses and colleges, including the University of West London.Indulge in afternoon tea or sip delicious, pre-dinner cocktails at the chic and stylish W5 Grill & Bar, where you can enjoy a sophisticated dining experience and a selection of grilled specialties and fine wines.Host a meeting with us in one of our flexible meeting rooms or celebrate a special occasion in our attractive event space. Let our professional banquet staff organize your dream wedding reception or important business event. ... more   less 
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Also Known As:
Ramada London Ealing Hotel London
Ramada Hotel Ealing
Ramada Hotel London
Ealing Ramada
London Ramada

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