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“good overall” 4 of 5 bubbles
Review of DoubleTree by Hilton London Ealing

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DoubleTree by Hilton London Ealing
Ranked #218 of 1,087 Hotels in London
Certificate of Excellence
Haifa, Israel
1 review
“good overall”
4 of 5 bubbles Reviewed 31 May 2014

overall was a very good Hotel, staff were very polite, you get a cookie at check in, rooms were clean, good area, have a couple resturants near by, three minute walk from a tube station which was great for moving around. would come back for sure had a little problem with the breakfest though, it was the same one everyday, had no cheese at all, I don't eat pork so was no variety. thank you

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rawan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 6 June 2014
Dear Rawan S,

Thank you for taking the time to leave your feedback after your recent stay with us.

I am pleased that you had an enjoyable experience overall but perhaps were a little underwhelmed with our breakfast. This is surprising as it is normally commented on quite positively. We do offer vegetarian sausages and a weekly breakfast special to add some variety to our breakfast buffet. I am sorry if these options were not highlighted to you.

We do hope to welcome you back again in the near future.

Kind regards

Matt Williams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,835 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (239)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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English first
birmingham
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 27 May 2014 via mobile

Had a lovely stay at this hotel, excellent value and lovely breakfast - eggs cooked fresh to order was a nice touch. Good value rooms, only downside was charging £12.50 for parking. Very convenient for underground and good base to visit London

Stayed May 2014, travelled as a couple
Helpful?
Thank emalou25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 28 May 2014
Dear emalou25,

Thank you for taking the time to leave your comments after your recent stay with us.

I am pleased to read that you had an enjoyable experience overall. We do feel that the £12.50 charge for our parking to be reasonable considering our location.

We do hope to be able to welcome you back in the near future.

Kind regards

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 27 May 2014

Our stay certainly exceeded our expectations. We received the warmest of welcomes at reception and went off and enjoyed a lovely Nespresso coffee and delicious warm cookie in our room. We stayed in a standard room which was tastefully furnished and very clean. The nicest surprise in some ways was that all staff we met around the hotel were friendly and welcoming when they saw us. Our experience at other hotels, for example, is that chambermaids usually try to avoid eye contact where possible. The hotel is conveniently located on the North Circular road which made it easy for us to drive to and just a few hundred yards is Ealing Common Underground Station. Will definitely stay here again on a visit to London.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nagaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 28 May 2014
Dear Nagaf,

Thank you for your review after your recent break with us.

I am pleased to read that you had an enjoyable time and that the team looked after you so well.

We look forward to welcoming you back again soon.

Kind regards

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 27 May 2014

Ideally situated in surprisingly quiet environment. Short stroll to Ealing Common tube station, shops and pubs. Best feature for us was the quality of the staff. They were all very friendly and efficient. Staff training seems to be a high priority. Didn't get to the gym but will next time. Breakfast was excellent and room was modern and comfortable. overall - hard to fault this hotel

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Iain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 28 May 2014
Dear Iain M,

Thank you for taking the time to post your feedback and for awarding us a 5 out of 5.

I am delighted that the staff took great care of you and yes training is always a top priority in the hotel.

We look forward to seeing you back in the hotel whenever you next visit London.

Kind regards

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

We stay here regularly and are always delighted by the warm welcome and great hospitality shown to us. The staff team are always very helpful and friendly, the food and rinks are great and the suite we booked was clean, comfortable and well appointed the only thing that could be improved is access to decent WIFI across the building.

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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jimandjulie1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 28 May 2014
Dear jimandjulie1992,

Thank you for posting your comments after your most recent stay with us.

I am so pleased to read that we looked after you again. I am sorry about your issue with the internet but BT have been experiencing problems in our area and this has in turn affected our internet speed. I am sure when you come back for your next visit you will see the improved access.

We look forward to seeing you again in the near future.

Kind regards

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
HAIFA, Israel
1 review
5 of 5 bubbles Reviewed 21 May 2014

Great Staff and very fiendly too It's located near a tube station and not far from a local Pub. Breakfast was rich and Yammi great Mix. Clean rooms and Quality of sleep was good!!! I truly reccomend this Hotel Reasonable price, easy to get to.... Has an amazing 24 hour gym

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 28 May 2014
Dear Carl B,

Thank you for leaving us your feedback after your stay with us here at the DoubleTree by Hilton London Ealing.

It is great to read that you had such a great time and we look forward to seeing you again in the near future.

Kind regards

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 19 May 2014

Greeted with a warm cookie is probably the BEST check-in I've ever had at a hotel.

The staff were warm and friendly, and no query/request seemed to be too much for them. My room was beautiful - I've never seen a bed as big before!

My only critique, would be the WiFi access; I was staying at Double Tree, Ealing on work based training and the hour slots were sometimes slow, or not connecting.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elwatto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 28 May 2014
Dear elwatto,

Thank you for taking the time to leave your feedback following your recent stay with us.

I am delighted that you had an enjoyable time and that you were well looked after. I suspect you stayed with us during a period that BT had issues with internet in the entire area and this in turn affected our speed of Wi-Fi. I am sorry for this and hope that if you return you will find us up to our normal high speed service.

Many thanks

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton London Ealing

Property: DoubleTree by Hilton London Ealing
Address: 2-8 Hanger Lane, London W5 3HN, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#120 Business Hotel in London
#148 Romantic Hotel in London
#153 Family Hotel in London
#165 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton London Ealing 4*
Number of rooms: 189
Official Description (provided by the hotel):
Our warm and inviting hotel boasts an ideal location in the quiet suburb of Ealing, offering transportation links to both central London and Wembley Stadium. Enjoy easy access to a range of fantastic dining, shopping and entertainment opportunities from our convenient location. We are also situated within close proximity to a number of businesses and colleges, including the University of West London.Indulge in afternoon tea or sip delicious, pre-dinner cocktails at the chic and stylish W5 Grill & Bar, where you can enjoy a sophisticated dining experience and a selection of grilled specialties and fine wines.Host a meeting with us in one of our flexible meeting rooms or celebrate a special occasion in our attractive event space. Let our professional banquet staff organize your dream wedding reception or important business event. ... more   less 
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Also Known As:
Ramada London Ealing Hotel London
Ramada Hotel Ealing
Ramada Hotel London
Ealing Ramada
London Ramada

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